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  5. Reviews of Extended Stay America Suites - Portland - East

Reviews of Extended Stay America Suites - Portland - East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3013 Northeast 181st Avenue, Portland, 97230, United States

#119 of 139 hotels in Portland

Guests' Choice

Review Score

Based on 92 hotel reviews

6.2

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.9

  • Location

    7.4

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    7.0

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 11, 2025

    5.0
    Nobody came to the front desk for about 10 minutes to check us in. We rang the bell numerous times with no response. Roo
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t clean and lots of people meandering around

    Location off the highway was convenient

    Stayed in August 2025

  • Reviewed: January 20, 2025

    6.0
    Safe, Clean and decent.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The door latch lock was broken, there was no shampoo or conditioner just bars of soap, the coffee was light like skimping on the grounds.

    Safe, Clean, spartan, nothing special. Good for an overnight stay or short stay, Staff was friendly.

    Stayed in January 2025

  • Reviewed: August 4, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelled

    It was a good location for visiting family

    Stayed in July 2024

  • Reviewed: July 16, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    TV did not work, someone came into help, said they would be right back and never returned.

    Size and having the ability to cook

    Stayed in July 2024

  • Reviewed: June 14, 2024

    7.0
    Was not pleased with the help. Did not feel important enough to take care of the small problem.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our tv wasn’t working. Got the run around to get it fixed. Breakfast was from 6:30-9:30 but when we went down at 8:30 there was nothing left but coffee and some oatmeal. Also people smoking by the entry way.

    The room was nice and clean.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    7.0
    Facilities are awesome, staff is not friendly..
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights

    I wanted to extend my stay, but the staff in the office looks always tired or something, they do not provide "friendly service" so it was awkward to try to reach out to them. Also, they do not try to understand what people say when they speak broken English.. It is truly sad when I see their faces like "I dont know what you are saying." Also, a homeless person came in and stayed the tiny lobby for a half an hour to try to get in. It is not good for female traveler, alone. Do not go outside after 6 or 7.

    I always like some places have kitchen.. It feels like home. Quite huge space for one. The place is suitable for staying long term travelling. Always clean, enough parking lot, convenience store and gas station is nearby.

    Stayed in March 2024

  • Reviewed: April 26, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room smell like someone was smoking in ther had to leave window open enough

    Good location area

    Stayed in April 2024

  • Reviewed: March 20, 2024

    7.0
    Affordable room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room wasn’t clean enough

    Have a kitchen

    Stayed in March 2024

  • Reviewed: January 29, 2024

    6.0
    This place is good for a hot shower and bed only.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Grab & Go breakfast was either a muffin OR a pack of oatmeal (with staff allowing only ONE muffin per paying guest)so plan accordingly. Kitchen kits have NEVER BEEN READY and we have stayed here twice with plans to cook, so we ended up having to eat out as we never got it the entire multi day stay.

    Stayed in January 2024

  • Reviewed: June 27, 2023

    7.0
    okay for self not recommend for family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    dirty, homeless hanging out in parking lot

    off freeway

    Stayed in June 2023

  • Reviewed: April 23, 2023

    6.0
    Meh.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I requested a foam pillow in advance, I received a confirmation email that my request could be granted. Then there was no foam pillow. The breakfast is sad. Pre packaged muffins, granola bars and granola. The hotel sites should not even say “breakfast included”.

    The staff were very nice and helpful.

    Stayed in April 2023

  • Reviewed: February 26, 2023

    5.0
    Convenient, Clean enough, horrible customer service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk staff are horrible.

    The location is convenient and the rooms are comfortable. The staff however are incredibly rude and unprofessional. Apart from the maintenance man, the woman at the front desk act as tho they are doing you a favor letting you stay at the hotel. I am a mother and I have two small children with me and I expect, like any other person, to book a hotel room and be treated like a guest. That is not the case at this location.

    Stayed in February 2023

  • Reviewed: August 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I thought it strange there was not a real spoon, fork, cup, plate, pot or pan in well appointed kitchen.

    Stayed in August 2025

  • Reviewed: June 8, 2025

    8.0
    Average not exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was long. Didnt have enough people working. Customers waiting on line to check in

    Room was clean ,comfy, well supplied

    Stayed in June 2025

  • Reviewed: February 25, 2025

    8.0
    Will stay again
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    You can only go in through the lobby.. it would be nice if our key cards worked on all four exterior doors

    Clean room. Comfy bed. Has a kitchenette. Staff was friendly. Will stay again

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room. Comfy bed. Clean.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    10
    It was cool
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No ice

    Everything

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Very nice.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wish you could access all the exterior doors with your key card instead of just the front door. Would be nice to be able to come in any of the doors.

    Very nice. Rooms are big, clean, updated. Loved the shower.. has everything you need.. staff is friendly.. will stay here again

    Stayed in February 2025

  • Reviewed: November 25, 2024

    2.0
    Cheap price for an even cheaper hotel experience.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The entire hotel smelled of cigarettes and marijuana in the hallways, lobby, elevator. It reminded me of the smell in a fraternity house in college. There were stains all over the hallways, it was disgusting. The comforter was the thinnest comforter I’ve ever seen, it was more like a sheet.

    The only thing I liked was the cheap price

    Stayed in November 2024

  • Reviewed: October 12, 2024

    1.0
    Unbelievable
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The entire stay. Having to call down to the main office to make someone come up to have someone in the next room turn the tv off because it was baking so loud you could hear through the walls what they were saying.

    Absolutely nothing. This place was so unsanitary, dirty, not clean and very disgusting.

    Stayed in October 2024

  • Reviewed: September 25, 2024

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Having to book online..

    Stayed in September 2024

  • Reviewed: August 25, 2024

    8.0
    My stay was nice!
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything were fine

    The breakfast was ok! The location is ok as well

    Stayed in August 2024

  • Reviewed: August 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been more clean

    Beyond friendly staff

    Stayed in August 2024

  • Reviewed: August 9, 2024

    1.0
    I will never stay again
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The other guest where very aggressive and was yelling at my children then pulled a knife on my friend

    Location it’s close to my work

    Stayed in August 2024

Showing 1 - 25

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