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Reviews of WoodSpring Suites Lebanon 2 stars

205 South Eastgate Court, Mount Juliet, TN 37090, United States

#11 of 11 hotels in Mount Juliet

Guests' Choice

Review score

Based on 157 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.4

  • Facilities

    6.7

  • Staff

    7.1

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Roll in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The old white lady wit the white hair that works the front desk will just walk into your room snd tell u they have to check for damages.when u been there for one day she’s rude. Very privacy invasive and. Needs to find a new job

    Nothing

    Stayed in July 2025

  • Reviewed: 22 April 2025

    5.0
    Passable
    • Business trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed and pillows weren't comfortable Toilet and shower not working properly had to get another room New room tenants were Very Loud

    Clean and cheap

    Stayed in April 2025

  • Reviewed: 3 July 2024

    7.0
    It was worth the price
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t that everyone had to give their IDs but everything else was perfect

    I liked that there was a whole refrigerator and there was so much space!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee.

    Stayed in June 2024

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room I rented originally wasn't available and I ended up getting a double I let the front desk know .

    Stayed in April 2024

  • Reviewed: 16 August 2023

    5.0
    affordable place to stay.
    • Business trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    no drapes to cover the sunlight in the room, vent didn’t work in the bathroom, the vent didn’t work in the kitchen space, front desk is not available 24/7, housekeeping will not clean room everyday, you need to return towels to get clean towels, make sure they don’t charge you for towels, hallways always smell from people cooking, also the first night I laid on the bed the headboard fell down on me.

    affordable

    Stayed in August 2023

  • Reviewed: 3 August 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights

    They people hanging around outside were creepy. The extra lock on the door was broken off. The shower was fine but the pipes growled loudly once warmed up. Being on the ground floor curtains on the window would be nice.

    It was fine. Cheap hotel about what I expected but cleaner than most. Good TV and everything in generally good condition.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not like the intake process. Albeit late when we arrived, if another guest had not told me about the roll free call I had to make to get someone to come from wherever and check us in I don't know how long it would have taken.

    The convenience of the highway

    Stayed in July 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We did not expect a $150 security deposit required, but it was in the charge on our credit card. We are waiting to see it credited.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    5.0
    Cheapest stay around. expect only what u paid for.
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 12 nights

    Better housekeeping service. They didn't provide housekeeping not even once I stayed there for 2 weeks. I had to rip my sheets by myself and take them to the front desk to get a new pair.

    The location is pretty good. Have some restaurants nearby. Have Publix and Whataburger within walking distance. The property doesn't provide breakfast. (No free nor paid)

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Passable
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 28 nights
    • Submitted via mobile

    The air conditioning kept going out it was loud at night over all it was clean .

    It was okay .

    Stayed in June 2023

  • Reviewed: 17 June 2023

    5.0
    loud no tv no one at desk
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    location on freeway

    price and location

    Stayed in June 2023

  • Reviewed: 10 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The light in the bathroom never worked until I had to turn it on multiple times (at times, 8). The room smelled super musty, and the bathroom wasn’t cleaned.

    The staff was super friendly, as always!

    Stayed in June 2023

  • Reviewed: 1 March 2023

    7.0
    excellent place to stay, staff could be a little more professional and understand that things happen especially since th
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I overslept by an hour tried to make a late payment the staff insisted on charging me for a full day and then accessed my account multiple times for the wrong amount

    convent location got to check on time as requested

    Stayed in February 2023

  • Reviewed: 16 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Someone was doing laundry at 4 am. We could hear it. Also, no coffee pot.

    Pricing

    Stayed in February 2023

  • Reviewed: 16 January 2023

    7.0
    You get what you pay for
    • Business trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Water would get all over the place when showering

    It was conveniently located

    Stayed in January 2023

  • Reviewed: 24 November 2022

    7.0
    difficult
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no staff

    location

    Stayed in September 2022

  • Reviewed: 17 October 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No lobby, doors were locked so I'm not sure how safe the location is. I paid $150 total for the room and it was not a $150 a night room.

    It was clean

    Stayed in October 2022

  • Reviewed: 25 September 2022

    7.0
    I’m a seasoned traveler and no where did I read this was an extended stay hotel. deposit was mandatory and I wait on a
    • Business trip
    • Solo traveller
    • Queen Room with Roll in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not enough towels shower soaked bathroom floor no ice mandatory $150 deposit when you check in and I’m waiting on a refund full kitchen but no cookware/utensils Front desk isn’t staffed till 10am

    hot shower clean bed

    Stayed in September 2022

  • Reviewed: 7 September 2022

    5.0
    Cheap hotel, right off I-40. Luxury is not here.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights

    This is more of a hostel than hotel.

    Breakfast? LoL Price and that's about it.

    Stayed in September 2022

  • Reviewed: 1 September 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Roll in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check-in at 11:00 is $45. Room rate is $74 + taxes. If you check in at 3:00 PM, that's the price. But I paid an extra $45 for early check-in.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    We would gladly stay here again.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights

    Although advertised as full kitchen, there were no cooking utensils or pots/pans, When we inquired at the desk, we were told that they might have some in the future. We suggest small boxes to check out with a deposit that contain a pot, a frying pan, knife, cutting board, spatula, drink pitcher, and dishwashing soap. We were surprised that the Bookiong.com rate for this hotel was more than the advertised rate on the roadsign rate even though we have the Booking.com credit card and genius status. In the future, were we to stay here again, we will check the Woodspring Suites homepage to see if it is cheaper than the Booking.com rate. We stayed on the 4th floor and were facing I-40. We slept well, although those who cannot sleep with highway traffic sounds might have a problem. It did not bother us.

    We were visiting children in the Mt Juliet area and this was one of the closest places to stay. The staff was always nice, the room was clean, and the Booking.com price was better for Woodspring Suites than for the other four hotels in the I-40 exit. Checkin was easy at 6 pm. The kitchen facilities were adequate - full sized refrigerator, small microwave, two burner stove, and sink. Counter space was minimal - the same size as two burner stove. There were two chairs and a small table - smaller than many hotel desks. The table could be pulled away from the wall so two people could eat at the same time. Nice sized open closet and three-drawer dresser. The bed was also nice, with two pillows and a metal frame so that you could see under it and make sure you didn't drop anything under. Under the bed was also clean. This place is not carpetted, which we liked because similar places in the past have had filthy carpets. The air conditioner kept the room cool while the outdoor temperatures were about 100 degrees. There was always plenty of parking. Enough fast food joints to eat at a different place for each meal in a three-day stay. Grocery stores about ten minutes away.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    1.0
    my stay was very aggravating but the housekeepers were friendly the front desk manager was very rude and not helpful mul
    • Leisure trip
    • Family with young children
    • Queen Room with Roll in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the staff was rude the rooms smelled like smoke they aggravate you before check out time and I don’t appreciate how the lady at front desk treats her guests

    nothing

    Stayed in July 2025

  • Reviewed: 6 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Roll in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Booked online and was not able to check in upon our late arrival

    Stayed in July 2025

Showing 1 – 25

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