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Reviews of WoodSpring Suites Austin Georgetown 2 stars

904 Rockmoor Drive, Georgetown, TX 78628, United States

#11 of 13 hotels in Georgetown

Guests' Choice

Review score

Based on 228 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    6.1

  • Staff

    7.0

  • Value for money

    6.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 16 June 2025

    6.0
    Was scared but it turned out to be a good stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    In the hallways it does smell like wet carpet they have to replace the carpets , as soon as I checked in they did tell us the elevator wasn't working 😒 but I'm pretty sure it will get fixed,, Hopefully they will start serving breakfast 😊

    I was kind of scared with all the reviews I read but my room in the second floor was clean it didn't smell like cigarettes inside the room the beds were ok I always take my own blankets and pillows, it was quiet I did read alot of reviews that it was loud and alot of people hanging out infront of the hotel , but I only stayed there one night with my daughter and husband got back at 2am and it was quiet overall it was ok . 👍

    Stayed in June 2025

  • Reviewed: 5 May 2025

    5.0
    Good value but disappointing due to room not ready then nonfunctional tv
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Was given a room that was already occupied then given a room with a tv that’s volume didn’t work.

    Location. King bed available.

    Stayed in May 2025

  • Reviewed: 11 April 2025

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No amenities

    Stayed in April 2025

  • Reviewed: 6 April 2025

    5.0
    Highly won’t stay there again.
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They basically charge for everything. I had roaches in the room that came out of the cracks by the shower. My key stopped working and I called the front desk the lady said she was on her way down. I stood there for 15 minutes before a guest saying there let me in then I sat at the front desk for another 10 minutes before she came down.

    Stayed in March 2025

  • Reviewed: 4 April 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was cool

    Stayed in March 2025

  • Reviewed: 2 March 2025

    7.0
    The overall stay was okay. They should definitely clean more and make sure the rooms are ready for the next guest.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They only had one pillow on the bed and the soap was already opened and had hair on it. Definitely could have been cleaned better.

    The location was good.

    Stayed in March 2025

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    there was none

    Stayed in October 2024

  • Reviewed: 30 September 2024

    6.0
    Acceptable for a quick overnight stay, but probably will not book again
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very few amenities; no iron, tissues, blow dryer, Infestation of crickets and a few roaches

    Good location

    Stayed in September 2024

  • Reviewed: 26 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Their where roaches in my room

    Stayed in August 2024

  • Reviewed: 22 July 2024

    6.0
    over all good place to stay
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    clerk at front desk fixed tv issue at 12:15 am

    Stayed in May 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Stayed in June 2024

  • Reviewed: 28 April 2024

    5.0
    We picked this site because of the kitchenette and our need to have that to due meds and diet.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    lack of having items for the kitchen and that we would have to pay for utensils and plates that we could not take in our luggage on the plane the next day. along with the items we brought were to help us take our night time medications. the mattress kept sliding on the metal bed frame and every time you moved it clunked as though it was going to fold up.

    Helpful young lady at the front desk.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    5.0
    EVERYTHING was pleasant except the NASTY SMELLING ROOM.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the cleanliness of the horrible smelling room

    upon arrival the room was very cold. we left and reduced the temp. well when we came back the smell in the room ws GOD AWFUL! No carpet so this smell was coming from the floor. Smelled of "piss and mustiness" This room wasnt cleaned properly. We were there for a baseball tournament and all other places were booked or wed have left.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable, and the staff didn't have any of the items I requested, such as iron and ironing board, even though the premises indicated to ask if needed.

    Location

    Stayed in March 2024

  • Reviewed: 1 April 2024

    6.0
    Not pleased.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Have a Continental breakfast for guests in the morning.

    I was given a key to my room which was Room 306. I didn't at the time go up to the room to check it out, instead my wife and I left to get something 🙃 to eat then returned to the room. Upon opening the door to our the room we were given we saw that it was occupied by someone. I don't know how this could have happened but it did. In the end we were given a different room. So everything worked out in the end.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator didn't work and the stairway smelled horrible. And the hallway smelled moldy

    Great value and the room was decent

    Stayed in February 2024

  • Reviewed: 12 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check-in staff was in a hurry to close. My card had 2 charges held. Which I was paying with a different credit card.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    6.0
    Good for the night and my purposes. Not really for the family.
    • Leisure trip
    • Solo traveller
    • Queen Room with Tub - Disability Access/Non-Smoking
    • Stayed 1 night

    The neighborhood is rough. A lot of low income high density apartment complexes nearby that in the short while I was there always seemed to have a police presence. This situation exacerbated by the fact that there are no other hotel properties nearby. Just the apartment complexes. So people tended to drift through or loiter.

    It was clean. Based on the reviews that I read I understood what I was getting into, but even then it seemed a bit over priced. But everything in the greater Austin metro is over priced. Location was good for my purposes. Parking lot very well lit and seemingly safe.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    I enjoyed my stay. My room was nice and. It accommodated my needs
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing I didn’t like.

    It was nice. Very low key and not a lot of people In and out.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Too noisy. Walls too slim. Doors slamming all hours of night. Hard to find hotel.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    7.0
    Overall it was good.
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Lots of noise throughout the night. The smell in the elevator, hallway & stairway.

    Convenient & that I had everything I needed in my suite.

    Stayed in October 2023

  • Reviewed: 10 November 2023

    6.0
    Insulting, told if we lost room key it would be a $10 charge. Told they only clean biweekly and would have to swap towe
    • Business trip
    • Couple
    • Queen Room with Tub - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Treadmill wasn't working

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The front desk receptionist did not even try to assist me in extending my stay on 11.5.23 .

    The front desk receptionist on 11.3.23 was very helpful.

    Stayed in November 2023

Showing 1 – 25

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