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  5. Reviews of WoodSpring Suites Denton

Reviews of WoodSpring Suites Denton 2 stars

4505 North Interstate 35, Denton, TX 76207, United States

#24 of 25 hotels in Denton

Guests' Choice

Review score

Based on 217 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.2

  • Location

    6.5

  • Facilities

    5.5

  • Staff

    6.6

  • Value for money

    5.5

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 4 August 2024

    5.0
    I made reservations and showed my receipt and they made me pay over again
    • Leisure trip
    • Solo traveller
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need to spray for pest

    Location good

    Stayed in July 2024

  • Reviewed: 3 August 2024

    5.0
    I got robbed and I'm disable.. They could have gave me some free nights stay for what I went throug
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They have a. ROACH INFESTATION!

    Loved the location. It's close to all the stores .

    Stayed in July 2024

  • Reviewed: 25 July 2024

    4.0
    If you don't mind sleeping with roaches & whether or not the sheets are clean, you can be happy here
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night

    I did not like that there were roaches crawling out from behind the headboard and from the baseboards, across the desk table, on the walls, on the nightstand, by the refrigerator, in the bathroom, and on the floor. We stopped counting after killing 10 roaches in the 2 hours we were awake. We did not sleep in as we had intended because it was hard to rest for thinking about roaches possibly crawling into my purse, in my shoes, or on me as I slept. I did not like that there was a sack of food left in the refrigerator and that there is food stuck between the refrigerator and the wall. I did not like that there were no supplies in the kitchen. It would have been nice to know beforehand that we would need to bring our own supplies to use the stove. I could have used an additional pillow and blanket. I was surprised there were no drapes over the wooden blinds. The blinds did not close tight so the room was never really dark like most hotel rooms in which I've stayed.

    Employee Christian was helpful and pleasant. When the fire alarm went off, Christian quickly walked the halls to make sure everyone knew there was no fire and we were in no danger. The air conditioning was exceptional.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    5.0
    It is good place to stay for one night for the travellers but needs some improvement on cleanliness and appliances in th
    • Leisure trip
    • Group
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were small insects and cockroaches in the room and bathroom

    The staff were so kind and welcoming.

    Stayed in July 2024

  • Reviewed: 16 June 2024

    5.0
    Disappointed there was no coffee pot and coffee. Floors had lots of hair
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Expecting coffee pot and clean floors

    Price and location

    Stayed in June 2024

  • Reviewed: 20 May 2024

    4.0
    It could have been better
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The roach in my room at.

    The area

    Stayed in May 2024

  • Reviewed: 18 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bugs

    Location. Staff is fine

    Stayed in May 2024

  • Reviewed: 29 November 2023

    6.0
    Great Location - Smokey Smell
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The hotel claims to be non smoking but it definitely smelled of smoke. There isn't anything provided in the room like cups or bowls. Seems to be off for an extended stay place.

    Location and Proximity to the interstate was great! The Price was good

    Stayed in November 2023

  • Reviewed: 27 August 2023

    4.0
    Did not meet my expectations
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hard to get items needed such towels so much noise

    Stayed in July 2023

  • Reviewed: 6 August 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No bath towels no soap no answer at front desk

    Comfortable bed

    Stayed in August 2023

  • Reviewed: 3 July 2023

    4.0
    Would not stay again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Arrived after midnight and had to call number to get check ues in and waited. No towels, tp, shampoo, no iron. A lot of híñelas in the area. The building smelled like weed. I would not recommend

    Room was clean

    Stayed in July 2023

  • Reviewed: 29 June 2023

    5.0
    It was hot!! At least we could have had clean sheets and towels to make it better!!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We are 3 adults we stayed 3 nights, 1. We would be charged extra for clean sheets 3. We would be charged extra for clean towels We ran out of toilet paper The refrigerator was dirty We were to empty our own trash or be charged extra for it! Never again will we ever stay there.

    Location

    Stayed in June 2023

  • Reviewed: 8 May 2023

    5.0
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 February 2023

    4.0
    Very disappointed.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights

    There were no towels or drinking cups in the room when we checked in. When my husband and I returned to the hotel around 8:30 our last night there, three cockroaches were found. We were not able to inform the front desk or get another room as the front desk staff was gone for the night. Between our last night's stay and check out the next morning, my husband and I killed seven cockroaches. I got very little sleep that last night and was ready to sleep in the car even though it was cold outside. Before we left the next morning, I shook out all of our clothes and our travel bag.

    The room was quiet and the bed was comfortable.

    Stayed in January 2023

  • Reviewed: 24 December 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Our check in time was 3pm. We arrived at 4pm. We weren't able to get I to a room until 9pm

    The staff was friendly, and doing the best they could with what they had.

    Stayed in December 2022

  • Reviewed: 9 October 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bugs in room.. light over bed not working. Took over an hour to check in. Card to unlock door didn't always work.

    Stayed in October 2022

  • Reviewed: 6 November 2024

    3.0
    Our stay was uncomfortable and unsafe and unclean
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    At night you had to be aware of your surroundings, random persons coming up to you soliciting to buy drugs, some of the people that stay at the property would hang out in the lobby to talk to staff at desk, and not to mention having to kill roaches…. The property has roaches in the halls and rooms

    It had an elvevator.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    8.0
    Comfy Stay
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    No oven

    Nice bed and warm showers

    Stayed in October 2024

  • Reviewed: 5 September 2024

    7.0
    Overall great hotel for the price
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A/c felt muggy

    Location

    Stayed in September 2024

  • Reviewed: 2 September 2024

    1.0
    Very poor
    • Business trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    bugs!!!!!!!

    bugs everywhere do not stay

    Stayed in September 2024

  • Reviewed: 30 August 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 13 nights
    • Submitted via mobile

    Room is only cleaned every two weeks, room was not throughly cleaned, electric skillet full of oil left on range, two used bars of soap and a partial bottle of shampoo left in tub, complex smelled of marijuana inside and out and smelt of animals and their urine.

    Nothing

    Stayed in August 2024

  • Reviewed: 7 August 2024

    1.0
    Horrible
    • Business trip
    • Couple
    • Double Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in August 2024

  • Reviewed: 6 August 2024

    2.0
    The need Better customer service skills
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My Bed wasn't a Queen i5 was a full size but was charged for a Queen. Could have more towels,Roomservics was almost non existence. The front Desk was abandoned after 10 pm & no Breakfast

    My m

    Stayed in August 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Taking my trash to the dumpster.

    The staff is great, and they try hard to make it a good experience.

    Stayed in July 2024

Showing 1 – 25

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