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Reviews of WoodSpring Suites Brownsville 2 stars

995 Media Luna Road, Brownsville, 78520, United States

#28 of 28 hotels in Brownsville

Guests' Choice

Review score

Based on 109 hotel reviews

4.4

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.0

  • Location

    7.3

  • Facilities

    5.1

  • Staff

    6.5

  • Value for money

    5.6

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Showing 1 – 25

  • Reviewed: 14 April 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Smoking
    • Stayed 1 night

    Not clean. You could hear outside noises ( cars & dumpster truck @ 5:15 am). Large group of illegals' were staying there

    Did not participate

    Stayed in April 2025

  • Reviewed: 12 March 2025

    3.0
    You get what you pay for
    • Leisure trip
    • Couple
    • Double Room with Tub - Accessible/Smoking
    • Stayed 1 night

    Smell, rooms, cleanliness etc etc etc

    Price

    Stayed in March 2025

  • Reviewed: 8 January 2025

    3.0
    Facilities needs maintenances and better cleaning procedures
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facilities were not clean, bathroom wasnt clean and there were bugs on the floor

    Location and price

    Stayed in January 2025

  • Reviewed: 23 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 2 nights

    The bed was dirty. The bed sheets had scalp hair quite a bit too. It seemed housekeeping didn't change the sheets. Housekeeping just grabbed the sheets from previous visitor and did the bed. I had to get a lint roller to clean it up. Ended using other bed sheets. You get what you pay for.

    Location is fine, front desk polite

    Stayed in July 2024

  • Reviewed: 6 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room had a kitchenette. The refrigerator was all rusty, the ceiling in the shower had mold and the paint was peeling. We had 1 pillow each. I called to get 2 more and was told the office closed at 10. There wasn't even a blanket on the bed, it was a top sheet and another one slightly thicker on top. I was shivering the whole night

    Stayed in September 2023

  • Reviewed: 21 August 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People cooking and idk it cost a smell whice it could’ve roach and no towel or shampoo , bed is short not even a queen

    Nothing at all

    Stayed in July 2023

  • Reviewed: 19 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches all over in the room made it very hard to sleep. They were everywhere. We will never book here again due to this. However, staff was nice and friendly.

    Stayed in July 2023

  • Reviewed: 1 August 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Non towels in the room, the tv remote had no batteries

    There was no towels in the room when i go there, the room was not the same room as in the pictures online.

    Stayed in July 2023

  • Reviewed: 26 July 2023

    3.0
    Smelly
    • Business trip
    • Solo traveller
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Construction happening in the rooms. The smell was overwhelming too.

    Located close to the mall

    Stayed in July 2023

  • Reviewed: 22 July 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fix the microwave beds change them

    Stayed in July 2023

  • Reviewed: 31 May 2023

    4.0
    we have to change room at 0240 AM, there was a very noisy machine on in room on top room,I was able to sleep only 2 hr
    • Business trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    to many mosquitoes, bed to small, no extra pillows, very noisy

    it was close to hospital that I will work, by the express way, price was accessible

    Stayed in May 2023

  • Reviewed: 25 February 2023

    3.0
    A joke
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything except the location

    Horrible.dirty place

    Stayed in February 2023

  • Reviewed: 23 January 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    A/C didn't work it was Hot and we were all sweaty at night. It also smelled alot like cigarette

    Friendly staff good location

    Stayed in January 2023

  • Reviewed: 10 August 2025

    1.0
    Awful!
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The property is very old and outdated. The room I stayed the floor was dirty - your feet were dark after walking barefoot. The room was not very clean.

    It had 2 workout equipments

    Stayed in August 2025

  • Reviewed: 26 May 2025

    9.0
    Weekend getaway
    • Leisure trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No ice machine

    Very clean, nice gym, friendly staff

    Stayed in May 2025

  • Reviewed: 26 May 2025

    9.0
    Weekend getaway
    • Leisure trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No ice machine

    Clean, gym and friendly staff

    Stayed in May 2025

  • Reviewed: 17 May 2025

    1.0
    nightmare of a moldy, cockroach-infested room
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    On this occasion, even though I had booked two non-smoking rooms, I was assigned one of the rooms in the smoking section. I have asthma. In addition, both rooms were completely filthy and not properly cleaned. The room I stayed in had a lot of mold and a kitchen cockroach infestation. But what worries me most is the mold and its effects on my lungs with my asthma. I had to buy cleaning products and clean the room myself. Even though I complained, they told me they couldn't do anything, nor could they change our room.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    1.0
    nightmare of a moldy, cockroach-infested room
    • Leisure trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    On this occasion, even though I had booked two non-smoking rooms, I was assigned one of the rooms in the smoking section. I have asthma. In addition, both rooms were completely filthy and not properly cleaned. The room I stayed in had a lot of mold and a kitchen cockroach infestation. But what worries me most is the mold and its effects on my lungs with my asthma. I had to buy cleaning products and clean the room myself. Even though I complained, they told me they couldn't do anything, nor could they change our room.

    We had already stayed at this hotel once, and it was a very good opportunity, considering the area and what we came to Brownsville to do, so we decided to return.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Roaches

    Nothing had roaches and a bad smell

    Stayed in May 2025

  • Reviewed: 5 May 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place is infested with roaches. And the person who revived us didn't tell us. And the hotel has no refund. We leave at next morning and lose my money. So I feel terrible.

    Stayed in May 2025

  • Reviewed: 12 March 2025

    8.0
    Cheap, good location, a good option
    • Leisure trip
    • Couple
    • Standard Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    They didn't have to change rooms, because even though I selected a non-smoking room, the entire floor smelled too much of tobacco, including the room, and the bathroom extractor fan didn't work.

    It was a quick trip, and it met the needs and expectations of what we were looking for.

    Stayed in March 2025

  • Reviewed: 20 January 2025

    1.0
    Extremely filthy
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel room was infested with roaches. They were everywhere! It was also dirty. I had to buy cleaning supplies to clean the entire room and sprayed Raid to get rid of some of the roaches. The smell of cigarettes was also everywhere even though our room was non smoking.

    Stayed in January 2025

  • Reviewed: 29 December 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean

    Host

    Stayed in November 2024

  • Reviewed: 28 December 2024

    1.0
    This place is worse than the reviews say.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Filthy, full of roaches, mold, smells like weed in the hallways, key card stops working and no rep to let you back in. We had to get a room at a different and collect our belongings two days later.

    Not a thing. It’s terrible.

    Stayed in December 2024

Showing 1 – 25

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