2995 Riverwatch Parkway, Augusta, GA 30907, United States
#69 of 90 hotels in Augusta
Guests' ChoiceBased on 165 hotel reviews
5.4Cleanliness
6.0
Comfort
6.0
Location
7.0
Facilities
5.9
Staff
7.1
Value for money
6.2
Free WiFi
6.7
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End of dialog contentReviewed: 2 July 2025
Mark
United StatesStaff was not attentive, but not unpleasant. No ice machine found. Unidentified smell throughout the hotel like smoke. Room was clean, but had a used hard feel to it. Area felt unsafe with people loitering outside. Would not choose as a return stay.
The price was decent.
Stayed in June 2025
Reviewed: 8 April 2025
Elvis
United StatesBathroom was dirty, shower floor was black and filthy. Towels were dirty, bed sheets were dirty, pillows were dirty….
Stayed in April 2025
Reviewed: 14 March 2025
Tara
United StatesNo Breakfast
Stayed in March 2025
Reviewed: 28 February 2025
Cynthia
United StatesThe hotel was nasty including the room
Didnt have breakfast
Stayed in February 2025
Reviewed: 13 February 2025
Wall
United StatesThey were not able to find my reservation when I arrived. I had confirmation from Bookings.com. They put us in a single room, so we had to move to a double room later when one came available, since we had family coming to stay with us. They said they would only charge us for a single room since they messed up. After we left, they charged us extra, even more than our original booking. They have been unresponsive to try to rectify the situation.
Stayed in January 2025
Reviewed: 3 February 2025
Cynthia
United StatesThe floors were dirty room outdated
Didn’t have breakfast
Stayed in February 2025
Reviewed: 26 November 2024
Mike
United StatesDirty floors, dirty bed cover, dirty. sketchy guests.
Stayed in November 2024
Reviewed: 25 August 2024
Barbara
United Stateseverything
the room we booked was supposed to be a king size bed and we got a full bed .The staff where very lazy AND demanding. Had to take my own bedding to them as well as towels. Never once asked me anything they more so demanded . No ice machine .My laundary someone bleached, Not worth thr money.
Stayed in July 2024
Reviewed: 13 August 2024
Aydin
United StatesThe parking area has essentially been turned into a noisy garage, with people staying in their parked cars for hours while engines roar louder than a train. The constant noise makes it impossible to sleep or relax, especially if you're staying on the lower levels where the windows literally shake from the vibrations. The Wi-Fi is another major issue. It's limited to just one device and is painfully slow, making it difficult to stay connected. To top it all off, the strong smell of cooking food permeates the building, creating an unpleasant atmosphere throughout the hotel.
On the positive side, the price is reasonable, and the staff are friendly and helpful. However, these positives were overshadowed by some major issues.
Stayed in July 2024
Reviewed: 8 August 2024
Barbara
United StatesSafety concern they tries to put me bye an exit door all the way on the end of the floor i was on I asked for a different room she only put me three doors down . I jad to take my own towels down to them and they never asked of i needed anything o Jax to go ask . What and why is it so high I'm we pay so much ?
Clean
Stayed in July 2024
Reviewed: 6 June 2024
Thomas
United StatesThe noise level and not getting my room cleaned weekly
It's was nice...just really loud at times. You had to request for the staff to clean your room
Stayed in May 2024
Reviewed: 21 April 2024
Marcus
United Statesspent the first 2 hrs tying to check my reservation wasn't there. I got charged twice and I had no money to eat until the next day.
Clean
Stayed in March 2024
Reviewed: 26 March 2024
Courtney
United StatesOnly allows one device to connect to their internet Bed feels and looks like a bed in jail Only 2 towels and 2 rags Housekeeping never came to give fresh towels A lot of drug addicts sneaking in without a key
Stayed in March 2024
Reviewed: 11 February 2024
Xavier
United StatesThe bed was small and uncomfortable. The hallways n rooms had a bad smell. Shower wasn’t very clean
Good location
Stayed in February 2024
Reviewed: 4 February 2024
Michael
United StatesThey don't tell you when booking the room that no one is at the front desk at night. I arrived on a rainy night, but couldn't check in for over 40min because NO ONE was there. Had to end up calling the reservation line for them to track someone down! 🤬
NOTHING
Stayed in January 2024
Reviewed: 30 October 2023
Rene
United StatesThe property is in disrepair. There was graffiti in the bathroom that a good scrub with a Mr Clean Magic Eraser could solve, but judging by the filthy floors, nasty bathtub, and missing cabinet doors, it's more an issue of apathy or inattentiveness. The stove didn't heat properly: on high the burners never turned red, so it took a lot longer to cook things, and certain things just can't be done on medium heat. The lighting I just overhead pots, no beside lamps and no task lighting for reading. There are no blackout curtains or privacy sheers, so you're stuck with just the slatted blinds to deal with privacy and lighting preferences/concerns.
There is adequate space in the room and in the refrigerator/freezer. Although it's a pretty friendly facility and I did see some pets, I never heard pet noises.
Stayed in October 2023
Reviewed: 17 August 2023
Tracy
United StatesThe room could have been better. Suites are normally larger rooms, in my experience. This room was like a regular hotel room.
The area where the hotel was at, was good.
Stayed in August 2023
Reviewed: 5 February 2023
Bubbley
United StatesThe first room I was in: the microwave buttons did not work and the air-conditioning didn't work. The second room had an over powering bad smell. 👎
I had a problem with my first room. And the clerk changed my room very quickly.
Stayed in February 2023
Reviewed: 30 August 2025
Rodrigues
United StatesNo breckfast
Stayed in July 2025
Reviewed: 21 August 2025
London
United StatesThe consumer service and made me feel very welcome.....
Stayed in August 2025
Reviewed: 21 July 2025
Constance
United StatesStaff made sure everything was like it suppose to be. Room was clean and comfortable.
Stayed in July 2025
Reviewed: 8 July 2025
Tank
United StatesDidn’t feel safe
Nothing
Stayed in July 2025
Reviewed: 28 June 2025
Angela
United StatesNo problem with Booking.com but the fact that after making my reservation apon getting to the motel I was informed that there was absolutely no reservation in the system nothing in the system pertaining to I had even made a reservation or tried to make a reservation
Stayed in June 2025
Reviewed: 10 June 2025
Hunt
Puerto RicoWiFi
Everything except WiFi
Stayed in June 2025
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