6300 Gateway Drive, Plainfield, IN 46168, United States
#12 of 20 hotels in Plainfield
Guests' ChoiceBased on 713 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 28 August 2025
Keith
United StatesSeemed short on staff and needed about of TLC. Even though it was very clean, there were a lot of things that needed proper repair. A lot of stains in hall carpet and doors and handles jury rigged.
Clean and great breakfast.
Stayed in August 2025
Reviewed: 21 August 2025
Short
United StatesThe pool is cold!!
Clean
Stayed in August 2025
Reviewed: 20 August 2025
Michelle
United StatesIt was ok
Stayed in July 2025
Reviewed: 18 August 2025
Karen
United StatesNothing
Everything was great. Staff very kind. Clean, comfortable and good breakfast.
Stayed in August 2025
Reviewed: 17 August 2025
Gary
United StatesRoom was to close to breakfast area. Loud talking at 6:30 in the morning, room 121
Clean rooom
Stayed in August 2025
Reviewed: 15 August 2025
Chloe
United StatesRoom was sticky. Grime everywhere the pullout couch had crayons socks and crumbs all over. There where stains everywhere
Decent breakfast. Pool had enough chlorine to kill a Victorian child. Bed was clean enough no bugs or smoke smell.
Stayed in August 2025
Reviewed: 15 August 2025
Zelnik
CanadaA little unkept in the outside space with the bbq. Otherwise it was fine.
It’s a nice place with everything one would need.
Stayed in August 2025
Reviewed: 6 August 2025
Donald
United StatesClean room
Stayed in August 2025
Reviewed: 2 August 2025
Gregory
United StatesThe bathroom exhaust vent didn't work. While floors were clean, there were bad rust-colored stains on the bathroom door frame and one of the room walls. Some trash from a previous occupant was missed. Despite a do not disturb tag on the door, housekeeping knocked in the morning well before checkout (9:30 AM). The hotel texted me at 8 AM.
The room was mostly excellent, with no unpleasant odors. Comfortable bed - I slept well. Quiet.
Stayed in July 2025
Reviewed: 26 July 2025
Stephanie
United StatesClean, convenient to the airport, decent price. Cheap rates for parking my vehicle. 5 a day and free shuttle to the airport. Saved having to navigate to economy parking and pay higher rates. Made staying the night and catching a flight the next morning super easy.
Stayed in July 2025
Reviewed: 25 July 2025
Jennifer
United StatesLoved the convivence of getting to/from the Indy airport. Friendly drivers too.
Stayed in July 2025
Reviewed: 21 July 2025
Bristy
United StatesThe shower had mold in it also had no cups but lids for the coffee in the room. Inside pool was cold
Area
Stayed in July 2025
Reviewed: 15 July 2025
Erin
United StatesThe bathroom in our room was so humid. The wallpaper remained soggy all the time we stayed. Looking up I saw that at least part of the problem is that the exhaust vent is full of impressive amounts of dust, you could collect it and build a small fuzzy grey Teddy bear with it. Also, carpet in hotels is always gross in my opinion, I don't think the carpet was clean but it's to be expected when hundreds of people are walking on it wearing shoes. I wouldn't let my kids play on the carpet.
Breakfast was great, comfy beds, kids enjoyed the pool, nice staff, felt safe and quiet.
Stayed in July 2025
Reviewed: 10 July 2025
Kathy
United StatesThe housekeeping was supposed to clean our room every three days minimum per their sign. They didn’t clean it once even after we went to the front desk and talked to the housekeeper (who was not friendly). Very disappointed.
The room was nice and the breakfast was amazing! We loved the pool too! The front desk staff was friendly.
Stayed in July 2025
Reviewed: 9 July 2025
Rick
United StatesThe shower diverter valve didn’t work properly. Only half of the water went to the shower head, the other half went to fill the tub, and it was noisy.
Clean smelling, even the elevators smelled clean.
Stayed in July 2025
Reviewed: 30 June 2025
Elsa
United StatesClean, comfortable, roomy, plenty of towels, coffee, smiling staff, bright lobby & breakfast area, nice elevators, air conditioning
Stayed in June 2025
Reviewed: 25 June 2025
Hughey
United StatesOur first room had a very strong smell of wet carpet and we immediately went to the front desk and requested a new room. The staff and manager got us a new room right away. The new room had a similar smell but not nearly as strong.
Staff was super friendly and the hotel is only an 11 minute drive from indy intl Airport!
Stayed in June 2025
Reviewed: 21 June 2025
Tracie
United StatesThe beds were very hard. Did not sleep well. When full not much parking.
Big Hotel Room,Had a great breakfast bar.
Stayed in June 2025
Reviewed: 16 June 2025
Steve
United StatesNothing
Reasonable price, very clean everything that you expect
Stayed in June 2025
Reviewed: 13 June 2025
Geneva
United StatesThere was very obvious water damage in the bathroom and along the hallway. The room smelled strongly of mildew.
Staff were nice. Decent breakfast. Good location.
Stayed in May 2025
Reviewed: 4 June 2025
Teesdale
United StatesThe cleaner they used was really strong in the room and I was there for work and the only complain I really have is the Wi-Fi is not good when you’re doing business. It kept kicking me out and I had to login repeated times but other then that I was very happy with my stay.
It was great location. The staff were super friendly.
Stayed in June 2025
Reviewed: 2 June 2025
Brown
United StatesOnly 1 cup in room, body wash in shower was empty, no bedding for sofa bed, had to go down ar 11 pm and ask for some.
Clean rooms and public areas. Beds were comfortable and plenty of pillows.
Stayed in June 2025
Reviewed: 29 May 2025
Rowan
United StatesSome more attention needs to be paid to the cleanliness of some of the breakfast items and a few spots in the room. Overall, it did not feel "dirty" however. Breakfast could use a protein selection like sausage etc.
Staff were very courteous, overall a very pleasant hotel stay.
Stayed in May 2025
Reviewed: 19 May 2025
Kent
United StatesFound it weird that the entrance doors were so short. I'm a tall person at 6-6, but the top of the door would have hit me in the middle of my forehead if I didn't duck. Never had this experience at an entrance door before, and this was the case in both automatic sliding entrance doors at the main entrance. The beam in our room was also low enough that I had to duck under or I would have hit my head. It could have been an issue. I've never experienced this in a modern hotel.
I'm sure breakfast was fine, but we didn't eat breakfast. I had a cup of coffee, but only got half a cup since it ran out. Smelled great. Hotel was clean and looked very well taken care of. I did the online checkin and the keys were ready when we walked in. Great experience. Parking was easy. Location to where we were playing volleyball was great. Places to eat and any shopping needs were nearby.
Stayed in May 2025
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