Reviews of Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel 3 stars
12545 West Bell Road, Surprise, AZ 85374, United States
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewThe staff were very professional and very nice.
More handicap parking spaces by all building entrances.
Thank you for taking the time to review your stay. We appreciate your feedback .
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly, breakfast was always good,and the pool was perfect 👌
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewVery good and the Ladies at the eggs bacon and biscuits were very kind and Happy
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewRooms are big and clean!
Great location friendly staff
Thank you for taking the time to review your stay. We appreciate your feedback .
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThank you for taking time to review your stay.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWe love staying at Windmill Suites in Surprize, AZ and have stayed there many times. The staff is beyond excellent! The rooms are spotless, comfortable and offer so much more than regular hotel rooms for the same price range. Breakfast is complimentary and delicious too. If you need anything the staff is more than willing to help!
Thank you so much for your review . We appreciate your kind words about our team and we hope to see you back again soon .
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewLocation was excellent and property was very well maintained. Staff was friendly and helpful
Thank you for taking the time to review your stay. We appreciate your feedback and hope to see you back again soon .
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewFront Desk staff
I feel we are due a refund. We stayed at the hotel when visiting my father. He's 94 years old and keeps his home too hot, and it's hard to sleep. We decided to get a hotel nearby, in order to visit but be able to sleep well.. The hotel halls smelled horrible. The main issue is that the room would not cool down. We were not able to sleep as it was too hot, the whole reason for staying there. The ceiling vent was dripping water from the air-conditioning system. The door between the bedroom and bathroom was very hard to close and open. The bathroom main door would not lock.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe rooms were spacious and immaculate, and the breakfast was delicious.
Thank you for taking the time to review your stay. We appreciate your feedback and we hope to see you back again soon . Safe Travels !
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe room is spacious and everything is immaculate. I loved the suite setting and the breakfast was delicious.
We didn't want to leave.
Thank you for taking the time to review your recent stay . We appreciate your feedback and we hope to see you back again next time when you are in the Surprise, Arizona area. Safe Travels !