Reviews of The Westin Austin at The Domain 4 stars
11301 Domain Drive, Austin, TX 78758, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt was very clean, modern, and perfect location for price point.
I was not given extended checkout and paying to park your car is a bit ridiculous.
Thank you for your feedback! We're glad you enjoyed the cleanliness, modern style, and location. We appreciate your comments about checkout and parking and will take them into consideration to improve the guest experience.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewit was updated and smelled amazing!
nothing really; everything and everyone was great,
Thank you so much for your kind words! We're thrilled you had a great experience with our team. Hope to welcome you back soon!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewFriendly staff in reception Keren, Ayssa, Aru and Kas and the restaurant staff were lovely, large, clean rooms, gift options on reception, great location near restaurants and shops such as Macys, Hugo Boss and Luis Vuitton.
There was hair in the shower when I arrived but it appeared clean everywhere else.
Thank you for your thoughtful review! We're glad you enjoyed our friendly team, spacious rooms, and convenient location. We apologize for the oversight in the shower and will address it with our housekeeping team. We hope to welcome you back soon!
Thank you for your thoughtful review! We're glad you enjoyed our friendly team, spacious rooms, and convenient location. We apologize for the oversight in the shower and will address it with our housekeeping team. We hope to welcome you… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewCorrine restaurant on site was excellent.
Thank you for your lovely feedback! We hope to host you again!
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewClean
Housekeeping came right on in and I prepaid and check out was at 12p.m. and Housekeeping came in. At 945 a.m.
Thank you for sharing your feedback. We apologize for the early housekeeping intrusion and understand how that impacted your experience. This is certainly not the level of service we aim to provide. We’ll address this with our team to ensure it doesn’t happen again. We hope you’ll consider giving us another chance in the future.
Thank you for sharing your feedback. We apologize for the early housekeeping intrusion and understand how that impacted your experience. This is certainly not the level of service we aim to provide. We’ll address this with our team to ensur… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewStaff were great and friendly
Our room had hair on the bed and in the shower.
Hello Amy! Thank you for your feedback! We’re so glad to hear that our staff made a positive impression. We sincerely apologize for the cleanliness issues you encountered and will address this with our housekeeping team to ensure it doesn’t happen again. We appreciate your understanding and hope to have the chance to welcome you back for a better experience.
Hello Amy! Thank you for your feedback! We’re so glad to hear that our staff made a positive impression. We sincerely apologize for the cleanliness issues you encountered and will address this with our housekeeping team to ensure it doesn’t… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewGreat location, friendly staff, and excellent rooms.
Thank you for your wonderful review! We're so glad to hear you enjoyed our location, the friendly service, and your room. We hope to welcome you back for another great stay soon!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewLocation
Buffet not worth price. Lot gate wouldn’t open for exit. Had to walk back inside to ask someone to let us exit.
Hello Carrie! Thank you for sharing your feedback. We're glad you enjoyed our location, but we're sorry to hear about your experience with the buffet and the gate issue. We’ll definitely look into both to improve for future guests. Your comments help us enhance the guest experience, and we hope to welcome you back for a more seamless stay next time.
Hello Carrie! Thank you for sharing your feedback. We're glad you enjoyed our location, but we're sorry to hear about your experience with the buffet and the gate issue. We’ll definitely look into both to improve for future guests. … Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewClose to shopping and food
Seemed pricey for the types of rooms
Hello Gregg! Thank you for your wonderful review! We hope to see you again soon!
Reviewed: 17 May 2025 · Stayed in March 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe location at The Domain and the view from our room was fantastic. The lobby was very appealing and inviting when entering the property. Everything seemed easy to locate - elevators were always available, I found some dry shampoo in the lobby store, breakfast was THE BEST. We only stayed one night but I loved everything about the hotel. Also the valet service was great and special kudos to Matt who was very personable and helpful.
pillows were very puffy, but that's just a personal preference to have a flatter or goose down pillow.
Dear Watson, Thank you for leaving your wonderful feedback! We are so happy you enjoyed your stay. We look forward to hosting you again in the future!
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewNice bar
They are in the middle of remodeling
Hello Carla, I hope we see you again soon! Our renovation is completed and pool season is upon us. We would love to give you the exceptional Westin Domain experience!