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  5. Reviews of Rodeway Inn

Reviews of Rodeway Inn 2 stars

2450 Empire Boulevard, Webster, NY 14580, United States

Review score

Based on 147 hotel reviews

4.0

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.4

  • Location

    7.5

  • Facilities

    4.7

  • Staff

    7.1

  • Value for money

    5.2

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 13 June 2025

    5.0
    Fair value for the money
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Location , breakfast

    The location was ok if you were traveling east from the hotel, but was difficult to head west without going east first. Breakfast consisted of a small store bought muffin!

    Stayed in May 2025

  • Reviewed: 1 May 2025

    5.0
    okay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The breakfast was just a wee muffin

    It was quiet and comfortable

    Stayed in April 2025

  • Reviewed: 9 March 2025

    3.0
    Good location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The wallpaper was falling off the walls. Fabric chair looked like it was 80yrs old filthy and had questionable white stains.

    Stayed in March 2025

  • Reviewed: 20 December 2024

    5.0
    Confusing
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Minor room issues like my original room the tv was completely broken and the upgrade room I was granted the heater almost set the curtains on fire setting the smoke detector off🤦🏾‍♂️🤦🏾‍♂️otherwise the young man at check in was perfect and so was the night girl

    The location

    Stayed in December 2024

  • Reviewed: 8 December 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had been given 2 rooms that were still dirty after being told my room would be ready by check in at 2. Ended up having to get a king room because I didn't want to move my luggage back down stairs. The room still wasn't very clean. Vending machines were out of order. Said there was breakfast available.. the first day we were told they only serve juice and coffee, the second day they had muffins available. Called the front desk twice due to no toilet paper in the room and I had to walk down to get some. Said no smoking but smelled like smoke most of the time

    The low price

    Stayed in December 2024

  • Reviewed: 3 June 2024

    3.0
    If nightmare was a hotel, this is it.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hygiene and cleanliness were non-existent. There are red stains that look like blood on the carpet, and it looks like it hasn't been cleaned for ages. There's trash behind the TV cabinet. Dust everywhere. The wallpaper is peeling off, the bathtub isn't draining properly, and the shower head is clogged. The new "fresh" is folded towels has huge visible stains on them. The room smells funky too. We tried not to think too much if they clean the bedsheets and pillows. Never open the sheet, ever. The horrid list goes on.

    Staffs were nice and it's a pet friendly hotel.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    4.0
    Won’t be doing that again. Spend an extra few dollars. Stay somewhere else.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dirty and old alarm went off two nights in a row. Once for two times and once it was three times. I’m guessing it’s the emergency exit on the side that the guy at the front desk told me I could also use to take my dog out. I’m assuming that was the alarm and people shouldn’t have been using it. All of the vending machines and the ice machine were all out of order After being in our room for a few hours, we couldn’t get back in and our keys didn’t work. We had to go get new ones.

    It was fairly quiet for the most part and a decent location close to everything. Convenient parking.

    Stayed in May 2024

  • Reviewed: 18 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot breakfast,it very to choose from.

    It was clean and great location. Will definitely stay again

    Stayed in March 2024

  • Reviewed: 13 November 2023

    3.0
    We were only there for 12 hours, we slept well, bathroom was adequately clean, room was inexpensive.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    There was dirt and/or mouse droppings in the corner of the room. The window was cracked. It was a non smoking establishment that had a smoke smell to it.

    The bed was comfortable. There were enough towels and good lighting.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    3.0
    Most likely will not return
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facility is very run down and dirty. Television very difficult to use. Appears that there are long term tenants there...rather sketchy.

    Staff very nice

    Stayed in October 2023

  • Reviewed: 1 October 2023

    5.0
    The hotel worked out for us, but was not very clean.
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was not very clean, especially behind the bathroom door.

    It was easy to find and convenient to eating places

    Stayed in September 2023

  • Reviewed: 7 September 2023

    3.0
    Not pleasant at all, will not recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No dedicated breakfast space, reception area is used but congested, only few chairs far below than rooms & guests for sure. Floor Carpets were dirty/ stained. Room window glass was broken, curtains torn out & displaced from hook, aircon was dusty, floor was not cleaned, felt oily & dam. Cleaness is big concern!!

    Location & parking good..

    Stayed in September 2023

  • Reviewed: 18 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn’t really anything

    Not really anything for breakfast, just muffins if your lucky and coffee

    Stayed in August 2023

  • Reviewed: 19 June 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • 1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    run down poorly maintained and not very clean

    Stayed in June 2023

  • Reviewed: 6 June 2023

    3.0
    extrememly disappointing. the worse Super 8 I've stayed in. I'll choose differently next time
    • Leisure trip
    • Couple
    • Business King Room - Non-Smoking
    • Stayed 3 nights

    no coffee, no washcloths in the room-I got those from the front desk. During our stay the trash in the room wasn't removed, no fresh towels provided...used ones still laid on the floor., and not coffee supplied. I had to get more again from the front desk. I chose this motel because breakfast was included, but to call what was served a breakfast was a joke. It was beyond pathetic.

    the king sized bed, the flat screen TV was larger than expected.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    4.0
    I won’t recommend
    • Leisure trip
    • Couple
    • Business Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the strong smell, bad breakfast like a puppy cereal dispenser.no place to sit. aged rooms

    good price and safe location. only a guy received us but never saw anyone at the front ever again.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    4.0
    Disappointing
    • Solo traveller
    • Business King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet ran all night the sink leaked, and there was no hot water I could hear the person snore the next room.

    Stayed in May 2023

  • Reviewed: 1 November 2022

    4.0
    Requires maintenance and needs to be updated
    • Leisure trip
    • Solo traveller
    • 1 Double Bed, Mobility/Hearing Accessible Room, Bathtub w/Grab Bars, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had room 106 a handicapped room. very run down and smelled like dog/cat. Had to go to Walmart to buy deodorizer. I’m allergic to both dogs and cats and really did not sleep very well. They also advertise Free breakfast which they do not have. The vending machines were all out of order.

    I liked it was in a safe neighborhood.

    Stayed in October 2022

  • Reviewed: 19 October 2022

    4.0
    the motel was a good place to sleep for a travler for one night
    • Leisure trip
    • Family with young children
    • Business King Room - Non-Smoking
    • Stayed 1 night

    no breakfast served, just coffee, the TV didn't work

    the bed was conferrable, the heat worked

    Stayed in October 2022

  • Reviewed: 22 September 2022

    3.0
    Unless you’re desperate, avoid.
    • Leisure trip
    • Solo traveller
    • Business Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above

    With the exception of the sheets, the place was filthy. The bathroom had used tissues on the bathroom floor behind the door. Mold Md chipping paint everywhere. The “free breakfast” was a cellophane muffin and weak coffee. All this for over $140. With tax. Disgusting.

    Stayed in September 2022

  • Reviewed: 18 September 2022

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    vending machine barely works

    location

    Stayed in September 2022

  • Reviewed: 20 August 2025

    1.0
    Not a good experience
    • Leisure trip
    • Couple
    • Queen Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It needs to be remodeled it smelt bad. The carpet was dirty. The roof smelled like cigarettes in the air conditioner. Made the room smell like Old the tub was dirty

    Nothing

    Stayed in August 2025

  • Reviewed: 21 July 2025

    1.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were not aware until check in that Wyndham had sold the hotel and it was being renovated. Construction people, trash, etc

    Stayed in July 2025

  • Reviewed: 17 June 2025

    1.0
    Hoping we don’t get sick from inhaling mold
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    No breakfast. Mold everywhere in my room. Toilet seat broken. Bathtub very very slow to drain. Poison oak around back of building.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    7.0
    Can do better with facility issues
    • Leisure trip
    • People with friends
    • Business Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Unit needs a good makeover, wallpaper peeling, bathroom flooring lifting, toilet need better attention to cleaning, machines all out of order, soda, ice, vending

    Location,

    Stayed in May 2025

Showing 1 – 25

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