Nothing

Everything, from the ambiance, facilitates, rooms & staff. It was a perfect stay, we extended our stay because we loved the place so much. The staff were beyond accommodating, especially Lori at the front desk/reception (my kids adored her), Jorge at one of the main restaurants during breakfast (there are plenty of restaurant choices in the resort), Dan at the Spa/Nail salon & Parker who was the sweet driver of the Tram (my kids adored him too) & everyone at the pool. Every single staff went out of their way to make us feel welcome.

Stayed in August 2025

The 750 hold on the room was excessive and not necessary The beach club was beautiful but not close to the hotel

Housekeeping was amazing, turn down service very much noticed and appreciated

Stayed in May 2025

This is an amazing Property! Loved it so much I booked it for New Years!!!

Stayed in November 2024

The price was a little on the expensive side.

Great location. Eat on the deck and experienced a view of the pool area and ocean.

Stayed in April 2024

They lost my car the first morning and the second night they took other cars before me when it was raining.

overall great

Stayed in March 2024

For the price of the hotel I feel the sparkling water in the room should be complimentary (although they do provide complimentary bottled water). There were no wash cloths in the room. I also prefer softer 2 ply toilet paper.

The staff were very friendly and accommodating. The food at the Bourbon Steakhouse was amazing! The staff were polite and friendly. The views and amenities on the property were great.

Stayed in February 2024

I think the staff is not on Par with the ritz as well as the montage in the competing area. The food quality was not as good as those other competitors.

Stayed in December 2023

The hotel was perfect and their service was good. Everything was upto the mark, It was a pleasant stay..

Stayed in November 2023

The property is breathtaking, relaxing, very clean, and accommodating. You have access to the beach, landscape, gold course, various restaurants, and various stores.

Stayed in November 2023

Room furniture somewhat broken down; balcony paint peeling….not aprpriate for room average at best.

Did not have breakfast at the hotel; pricing out of line.

Stayed in November 2023

The food was not good No clean food choices in the restaurants

Location Beach access

Stayed in August 2023

N/a

Amazing food and drinks 🥤

Stayed in June 2023

None

Waldorf Astoria in Dana point, is an excellent choice for a couple's getaway! Me and my wife were celebrating 15 year wedding anniversary. From pulling into the main entrance, you are warmly greeting with a smile and excellent service. This property is very beautiful and we look forward to returning in the future!

Stayed in May 2023

Nothing

Everything

Stayed in March 2023

No breakfast buffet

The view

Stayed in February 2023

When I went to the private beach house for lunch my guest and I were discriminated against.

Stayed in December 2022

Didn’t like that minibar was not restocked at all during our 6 night stay. Also did not like the fact that bathroom products which are stated as free would be charged at $75 per bottle!!!! should you take them home even though they had been used throughout the 6 night stay. A new bottle in the uk is half that price.

We only used the shop for breakfast. Our favourite place to eat was the beach club because of the view and menu. The tram team who drive to the beach were all very pleasant.

Stayed in January 2023

The menu in room service is quite poor. It could have been more varied and interesting.

Stayed in August 2022

the sprawling property, with luxurious and manicured grounds all which provide stunning vista views from any spot on the resort. it possesses the grand entrance, with its many richly decorated patios, club areas and members only areas. the room amenities are lush and luxurious with the newest technologies. The staff were amazing, attentive, helpful, polite, and most accommodating with requests. it’s is their staff that made my stay lovely and welcoming.

Stayed in October 2022

Valet is insanly expensive and they didn’t tell you about additional charges applied to valet til you check out. Also, valet guys takes forever to bring the car!!

location + cleaniess

Stayed in September 2024

The service at the bar. Too slow. Also quality of food was not up to the mark.

Location, Sports facilities, overall layout, room, staff service.

Stayed in June 2024

The hotel charges were incorrect and I cannot get anyone to rectify the mistake…

N/A

Stayed in September 2022

Hotel room was super far away from the elevators, and took a bit to walk to. Room service wasn't all that tasty, considering the price you pay for it, and you're better off without it.

The ocean view was amazing! The hotel's restaurant, Bourbon Steakhouse, was delicious.

Stayed in September 2022

To start my experience at this resort as soon as I open the room door I found a dirty high heels on top of my bed so I called the reception to get a solution and they were laughing at me , So I ask them to move to a different room because the room they gave me it was dirty they took at least two hours to accommodate me on a different room and when we got there the room had a strong smell of fresh paint couldn’t sleep or rest I had a strong headache because of the strong smell. Now when it comes to They breakfast We chose the buffet hoping to have a great experience but the whole thing was dirty with dirty plates and almost no options as you guys can see on the pictures well I would have a lot a lot to say but the images will speak for itself now if you guys want over pay for a hotel that is five star and receive a one star experience go for it

The infrastructure in general was very good they have different restaurants inside the resort they have an amazing view

Stayed in September 2022