Location was great, staff was super nice

Stayed in June 2025

Nothing really to complain about.

Care for detail, friendly staff overall, the room was always clean, and some amenities gave it a special touch (steamer, make up towel..)

Stayed in June 2025

Location to theater district and other sites

Stayed in June 2025

It was expensive.

Great location. Comfortable. Wonderful staff.

Stayed in March 2025

The bed mattress is HORRIBLE , not comfortable at all

Good location

Stayed in February 2025

Internet Connection not always working

Friendly Staff

Stayed in December 2024

Beds were small. Not great for families. My request for microwave was promptly addressed by email, but staff did not remember to follow through. Very expensive for the experience.

Great location. Liked the breakfast credit

Stayed in December 2024

None

W hotel upgraded us as it was my son's birthday. The gym was great.

Stayed in December 2024

Great location

Stayed in October 2024

Front desk can be little faster, but they gave me what I asked for. Nothing to complain specifically.

Location was very great

Stayed in August 2024

Would be better to have good breakfast.

The hotel had the great location, the room was clean and the facilities were in good order.

Stayed in July 2024

Bunch of surprise fees, the final price ended up being ~$200 more that was expected.

Stayed in July 2024

I didn't like that the breakfast was at a restaurant and you had to charge it to the room. Then if it was included in your fee it will be discounted. I didn't like that at the bar, you had to let them know even before siting that you were going to charge the account in different rooms, because the 20 dollars credit are per room, but no one asks you that in advance, and if you forget to tell them, they will charge it all to the same room, and apparently their system does not allow to split it, or maybe the waitress didn't want to do it, not sure. So even though the environment is nice, personal it is not that kind.

The room was big, confortable. the bar in the lobby has a nice environment. Location is really good. Breakfast options were wide. Yo get 20 dollars to spend at the bar during your stay, apart from the amount you get for breakfast.

Stayed in June 2024

Great location. The staff was excellent. Rooms were comfortable and clean.

Stayed in June 2024

We were on the sixth floor, which could be a little noisy for some. I’m from New York City. It takes a lot for me to consider something noisy, but I was aware that the property is on the main strip of Boston.

It was a beautiful property, sexy, and high-tech. The properties in the middle of the city quick walks to all the things the parks, the metro even the aquarium. The food in the restaurant was delicious and they were also great food options just across the street. Panera, hello guys Dunkin’ Donuts CVS and 7-Eleven within minutes literally less than two minutes.

Stayed in June 2024

Being charged $35 a day even though it was removed if you redeemed through various items

Nice facilities

Stayed in May 2024

See above.

The location of this hotel was quite good for us. It was a little noisy from traffic, which was surprising since I was on a higher floor. The lighting in the room was excellent. I was quite impressed generally with the room design/layout. I do not like Nespresso machines and their coffee is awful. I do not understand why higher end hotels think it's better. I would much rather have Kruerig or honesty, Mr Coffee. Would I stay here again? I would certainly consider it. Staff was friendly. Rooms were fairly comfortable.

Stayed in May 2024

All was great

Location was excellent

Stayed in May 2024

The breakfast was slightly confusing as it wasn't buffet but we managed and staff were helpful

The staff at breakfast were really attentive and kind even though we had 3 loud young kids

Stayed in April 2024

Location is a little removed but not a problem. Still walkable to Financial district and back Bay.

Clean rooms and very attentive staff.

Stayed in March 2024

Thought room was a little small for price. That also included upgrade!

Breakfast was excellent! Setting up a couples massage and having even go off as planned! Excellent! All workers were polite, funny and helpful!

Stayed in February 2024

Bar staff (most of them miserable !)

Breakfast, rooms , gym

Stayed in January 2024

Maybe because of haloween celebrations, lobby was always crowded and noisy.

Great location. Facilities were also great!

Stayed in November 2023

Had to pay a $25 per person per day "destination fee" at check-in, which would then come off dining/drinks bill. Would rather they didnt do that and then it would be our choice if we wanted to dine/drink at the hotel. We didn't like our first room as there was a constant base sound from the club opposite, but thankfully they moved us to a quieter room.

Great location, nice funky modern rooms with a well stocked bar.

Stayed in October 2023