Reviews of W Austin 4 stars
200 Lavaca Street, Austin, TX 78701, United States
Loading
Guests also reviewed these properties:
Bracieux, France
Sudbury, Canada
Apulit Island, Philippines
Chrząstowice, Poland
Khamis Mushayt, Saudi Arabia
Büsum, Germany
Riposto, Italy
Ahmedabad, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 February 2025 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 September 2024 · Stayed in August 2024
Verified reviewLocation
Bar and other areas were under renovation, it would have been very informative for guests to know this before booking this location
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewGot bumped to another hotel due to ‘ongoing renovations’
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewI didn't like anything
The hotel was under construction. I didn't get any rest because the construction was so loud
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewThe room is comfortable and clean. Gym facility is great. The location is very good, easy to walk to most of the restaurants, offices and touristic places.
The reception staff. They did not inform me about the ongoing renovations inside and outside the hotel. As a first-time guest, this information would have been helpful in managing my expectations. Additionally, their demeanor seemed unapproachable, with a lack of eye contact and proactivity. One evening, there were two fire trucks outside the hotel. While entering, I inquired with the reception staff about the situation. Unfortunately, they simply responded with "no" and did not show any concern for my safety or attempt to gather further information. I believe a little more attentiveness and proactive communication from the reception staff could significantly enhance the guest experience.
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 24 March 2024 · Stayed in February 2024
Verified reviewReviewed: 17 February 2024 · Stayed in February 2024
Verified reviewGood location. Friendly staff
Room service was slow. Ordered a cup of coffee. Waited 40 minutes and eventually cancelled the order because it took so long
Reviewed: 8 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 30 October 2023 · Stayed in October 2023
Verified reviewcoffee in the lobby, friendly staff
Used two coffee pods before the coffee maker didn't crush them. My traveling friends said the same thing.
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewThe pool!!
My room smelled like mold and the shower was never clean. Room 1009
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewWife loved the Breakfast and the extra soft bed
I, her husband hated the extra soft bed, I missing work today because my back is super bad
Reviewed: 16 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 July 2023 · Stayed in July 2023
Verified reviewLocation next to concert venue. Room felt clean.
The service at both bars-in the lobby and in the restaurant was terrible. Had to literally call "excuse me" because they would never come check if you needed anything. Just not enough staff I guess. The carpet in the common areas was pretty dirty. I like moody hotels but in my opinion the lights should be turned about 30-50% brighter in the hallways.
Reviewed: 23 June 2023 · Stayed in May 2023
Verified reviewStaff
Location
Reviewed: 16 May 2023 · Stayed in May 2023
Verified reviewlocation
expensive room service
Reviewed: 22 April 2023 · Stayed in March 2023
Verified reviewit was gorgeous!
no cons from me