I enjoyed all parts of my stay except for getting my room late and the confusion around getting in my room. There were quite a few people in my shoes, but someone came and assisted me and got things straightened out, an African American young lady. She was very professional and resolved all immediately.

The suite - kitchen, the Jacuzzi tub and the extremely soft water. The suite truly surprised me and exceeded my expectations.

Stayed in July 2025

Our fridge leaked and a repair man had to fix it. Plus the washer/dryer was not working. An error message popped up.

Facilities were great

Stayed in March 2025

Rooms are showing ware and tare

Great location

Stayed in November 2024

Beautiful facility with adjoining rooms for families and friends.

Stayed in June 2024

Parking was tough in the lot and we had to park on the street our second night so maybe more parking is needed.

Nice location pretty close to downtown Napa. Loved the pool and hot tub.

Stayed in June 2024

The parking was limited

It is in a nice location. The staff was helpful and friendly.

Stayed in June 2024

My room was not available until 2 hours after designated time. I didn’t like that the studio has a high tub to step into to take a shower.

I liked the location was close to the event I attended. I liked the property appearance. I thank you for the bottle of wine.

Stayed in June 2024

We had no hot water our entire stay. The air conditioner sounded like an airplane taking off. We couldn’t hear the tv or speak to each other without yelling bc it was so loud. Bathroom door needs a latch to allow it to stay open Inadequate lighting in bathroom. Even the makeup mirror was barely lit

Nice pool and hot tub, liked that it had in room washing machine, bed comfortable. Wine was nice touch

Stayed in June 2024

No tea in room. Ice machines are not convenient; not well lit for security.

Convenient to the concerts & Napa downtown

Stayed in June 2024

Small beds and limited parking.

Great resort near downtown Napa. Great price and good amenities.

Stayed in May 2024

Pushes the timeshare angle too hard

Clean good location and lots of facilities

Stayed in April 2024

The resort was going though a renovation, so it was a bit noisy and messy in the hallways. A couple of the restaurants were closed for renovation as well.

The room was huge with kitchen, family room, and a great Bathroom. Plus it was half the price of the hotel section (Grand Meritage). It had a fireplace, and the kitchen was fully stocked. They even gave us a free bottle of wine. The resort area had 4 winery tasting rooms, and multiple restaurants onsite.

Stayed in February 2024

That we booked a king suite and with 4 of us adults we ended up in a studio instead. This I guess was due to renovations going on at the resort. Was a little tight for all 4 of us and we made it work for the four nights. The resort still had not compensated us two nights like they stated they would for the inconvenience of space for our stay. Booking. com said they would take care of notifying the resort for us to get our money back since we paid them directly. I do not see that happened with a refund yet. Otherwise everything else was good.

It was very big and always seemed busy. Close to everything.

Stayed in February 2024

The staff was pushy about attending their presentation

It was really nice and comfortable

Stayed in January 2024

Bathroom was run down - shower was leaking. Tiles were moldy. Beds aren't comfy. Sheets are thin. Took over 24 hours to get the towels and blankets requested. Discrepancy with the bill. Charged resort fee was higher than what was advertised. Bill was over $60 more than expected for 3 night stay. Manager fixed it but the checkout people not helpful.

Seems to have a lot of amenities. Check in included sparkling wine.

Stayed in November 2023

No full length mirror. The light for the small mirror in the bathroom was broken.

Nice clean room

Stayed in November 2023

No one came to make bed etc

Nice large rooms. Nice kitchen. Nice pool. Overall great. Staff at checkin were very nice and offered a glass of champagne. Nice touch. Abundant parking.

Stayed in November 2023

We rented a 1 bedroom that was not available the day we checked in!! We had to re-pack to move to the 1 bedroom the next day, which was the day of the event we were there for. The next day we were told our things would be moved to the 1 bedroom we had rented, but when we returned from our event our things were not in the room!! We were tired after the event, and called the front desk to ask where our bags were, and told to come get our bags!! When i went to get our bags, our refrigerator items weren't there. They had to look for the refrigerator items. They were found, but overall, that change of rooms was very disorganized and a disappointment. Not to mention I had rented the 1 bedroom that wasn't available that first night.

Nice place. Clean

Stayed in October 2023

Food at the cafe wasn’t good and too pricy

Stayed in October 2023

Our tub/shower was leaking from the ceiling

Pool area, breakfast cafe

Stayed in September 2023

Rooms are a bit dated.

Good location close to Napa

Stayed in August 2023

The room needs upkeep. The carpet is showing wear and tear. One of the cabinet hinges in the kitchen is broken.

The property is beautiful. The staff is friendly.

Stayed in September 2023

Smell from sink was sewer gas.

Location to golf course and room amenities.

Stayed in September 2023

Pool area and extremely small room which didn’t allow for suitcase space or room to move around when the sofa bed was extended…

Stayed in July 2023