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  5. Reviews of University Manor Inn

Reviews of University Manor Inn 2 stars

3612 Main Street, Buffalo, NY 14226, United States

#53 of 53 hotels in Buffalo

Guests' Choice

Review score

Based on 135 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.8

  • Location

    7.3

  • Facilities

    5.3

  • Staff

    6.8

  • Value for money

    5.4

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 13 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was adequate, staff were helpful

    Stayed in November 2024

  • Reviewed: 18 September 2024

    5.0
    No peace and quiet
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very noisy people were arguing and yelling till 2-3 Am. To much foot traffic back and forth. Updates are needed

    It was pretty clean except the bedding was a little soiled

    Stayed in September 2024

  • Reviewed: 28 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Awesome customer service!

    Stayed in February 2024

  • Reviewed: 28 July 2023

    5.0
    Very friendly but not a great price for the accommodations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean (sticky carpet and dirty bathroom).

    The staff were very friendly and so nice! Everyone we saw who stayed/lives there were kind and welcoming.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    noisy guests, doors in stairwells slamming all night long, bathtub in disrepair, bathroom ceiling cracked, noisy air conditioner

    TV, bed, refrigerator, vinyl laminate floor in main room were quite nice. Parking lot was well lighted

    Stayed in June 2023

  • Reviewed: 18 November 2022

    5.0
    older property. paid a decent rate
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    rooms have obviously been smoked in over the years

    only 11 min drive from airport

    Stayed in November 2022

  • Reviewed: 28 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It smelled like a thousand cats were in the room. So horrible! The hot tub didnt even get hot and the water pressure was so low, it would have took a day to fill the tub up. A cold spa bath

    Stayed in October 2022

  • Reviewed: 26 September 2022

    4.0
    I hated it
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the jacuzzi was dirty, the toilet was leaking from the bottom causing the bathroom floor to flood, the room smelled mildewed, the bed had burn holes all throughout

    nothing everything was terrible

    Stayed in August 2022

  • Reviewed: 31 July 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Too many nosy people. People kept bothering my wife and me.

    I did not like anything about the property.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    2.0
    Horrible
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were burn marks all over the shower from cigarettes, the Jacuzzi had mold growing in it, and smelled like mold and cigs

    There were burn marks all over the shower from cigarettes, the Jacuzzi had mold growing in it, and smelled like mold and cigs

    Stayed in June 2025

  • Reviewed: 6 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Politeness

    Stayed in May 2025

  • Reviewed: 14 April 2025

    1.0
    Horrible
    • Leisure trip
    • Solo traveller
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The blackmold in the bathroom and roaches in the bathroom THE WHOLE ROOM . Even when I put my things on top of the table I was nervous to sleep there an keep my belongings there.

    Left in the middle of the night didn’t even get to get breakfast !

    Stayed in April 2025

  • Reviewed: 6 March 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Bedding was stained with cigarette burns. Simply awful.

    Location

    Stayed in December 2024

  • Reviewed: 25 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No toilet paper, shower had hair on the wall

    I like the convenience of the location

    Stayed in February 2025

  • Reviewed: 25 February 2025

    10
    Exceptional
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    To much pay

    It was quiet and clean

    Stayed in February 2025

  • Reviewed: 17 February 2025

    1.0
    Only I rent is because there was nothing else
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nasty and and unclean

    Stayed in January 2025

  • Reviewed: 2 January 2025

    3.0
    We tossed and turned and slept in our clothes to avoid the stains in the sheets.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The bed covers had holes in them and were very worn. When we turned down the bed covers we saw that the sheets were dingy and had a lot of brown stains. This was on both beds. The staff said it was their laundry detergent that caused the stains. Also, the smoke detector was broken off the wall and sitting on the TV stand. The bathtub had lots of stains

    The room was ok.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillow cases were dirty my sheep had crumbs all in my bed I had to change my sheets and pillow cases there was no tissue in the bathroom there was noise above level beating on doors all night it was a horrible night this is my second state at the university the first time was even worse than that

    Other than the location that was another nothing that I liked about it

    Stayed in December 2024

  • Reviewed: 13 December 2024

    7.0
    It was very cold outside but my bed was very comfortable .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I wouldn't change anything

    I didn't have any breakfast but the location was perfect, close to the busses and the stores .

    Stayed in December 2024

  • Reviewed: 4 December 2024

    1.0
    Manager for this hotel I wouldn't rent it to a dog
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Because I didn't get any assistance kids were playing out in the parking lot and when I said something to the man about it he told me that they're just too so they had the right to play out in the parking lot and make all that noise

    Not today was horrible the bed had pulled all over it and wasn't clean the noise level with that 100 and I reported it twice and nothing happened sound like the people were coming through the walls the refrigerator had soda in it that had popped and it was jet black on the inside it was not a very good stay at all I hate it I wasted my money but when I complain the man at the office never tried to accommodate me at all

    Stayed in November 2024

  • Reviewed: 4 December 2024

    1.0
    Apparently Gunshots Are Common
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff are not trained on online reservations so they always try to double charge - even with proof that you have already prepaid. Security bolt was barely hanging onto wall, the Floor in room was extremely sticky, (good thing I brought shower shoes), insanely dusty vent in Bathroom let's in ice cold air from outside, mold on the ceiling, oddly dirty yet warm freezer & towels smelled like "cigga-weed". Walls are super thin so you can hear absolutely everything from who is showering to who is getting busy. Housekeeping begins banging on the doors at exactly 10am & make obnoxious comments to one another about various customers they've encountered. Would not recommend.

    Surviving the night.

    Stayed in December 2024

  • Reviewed: 21 November 2024

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing the walls were dirty my sheets were dirty my comforters had nut stains left on it the tub was dirty The walls had black marks on it and everything and it smelled so bad

    Nothing

    Stayed in November 2024

  • Reviewed: 18 November 2024

    2.0
    My stay could have been better
    • Leisure trip
    • Couple
    • Queen Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people were loud . The spa tub was not working. The lights over the spa tub was not functioning. The jets on the spa tub was not operating

    Stayed in November 2024

  • Reviewed: 15 October 2024

    3.0
    Disappointment. It is better to pay more and get a better place to stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Beds were poorly made, bed sheets were stained and did not look clean and fresh. We asked to replace and redo the beds. The guy at reception did bring us new bed sets that were from the laundry but did not look great either. We had to replace the sheets and pillowcases ourselves, there was no room keeping. Other that beds, everything was totally acceptable. No way we would return to this place in the future.

    Location

    Stayed in October 2024

Showing 1 – 25

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