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Reviews of Under Canvas Lake Powell-Grand Staircase

555 South Jacob Tank Road, Big Water, UT 84741, United States

#5 of 14 hotels in Big Water

Guests' Choice

Review score

Based on 87 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 August 2025

    10
    Nice original concept, very friendly staff, interesting experience (despite the high price)
    • Leisure trip
    • Group
    • Stargazer Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    - The overall confort is quite limited (too limited) in regards of the high price paid for these rooms. - The bathroom is very basic (poor equipment and limited volume of available warm water), and the battery pack in one of our tents did not work properly.

    Very nice property, very original concept, super friendly staff, good location.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There were metal objects lying on the property's private road, which damaged my tire. Since it was Sunday evening, I called and texted the hotel asking for help. Unfortunately, no one responded. The hotel should be careful and inspect its roads. The tent we were assigned also had a view of the mountain wall. Many tents with beautiful views were unoccupied, but despite paying for a deluxe room, we were assigned one without a view:(

    Place:)

    Stayed in July 2025

  • Reviewed: 23 June 2025

    10
    Incredible Time, love it
    • Leisure trip
    • Solo traveller
    • Stargazer Tent with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    What a beautiful hotel and experience. All the details are there and I really enjoyed spending time.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Unique experience, felt like being in safari!

    Stayed in May 2025

  • Reviewed: 23 May 2025

    9.0
    Glamping done right.
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Glamping done really well with all the modern necessities provided.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast should be included.

    We loved everything of this place.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great location, comfortable camping and friendly staff.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom and Kids Tent
    • Stayed 2 nights
    • Submitted via mobile

    I’m not a camper. lol. The heating system is a bit much where you need to put fire wood in every 2 hours or so during a 30 degree weather at night to keep warm.

    Beautiful view. Very clean. Love the set up. Staff is very nice. Great place for star gazing

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    Unique and fun experience
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom and Kids Tent
    • Stayed 1 night
    • Submitted via mobile

    Not the fault of the property but it was very windy the night we were there which made sleeping in the tents very loud. We also heard some people who stayed in the stargazer tents got went when rain leaked in so be aware that could happen!

    Beautiful views, well appointed tents, good onsite dining options and games

    Stayed in April 2025

  • Reviewed: 27 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Stargazer Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great experience, staff were all very friendly and helpful. Nice and quiet location, maybe a 15 minute drive to page. The only negative thing I'd say is the food at the restaurant wasn't fantastic considering the price. Would 100% recommend staying here though.

    Stayed in March 2025

  • Reviewed: 30 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stargazer Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    That we only stayed one night

    Everything. First, I booked for the wrong night, called and Michelle was so gracious and was able to move our reservation to the right day. We were there late Oct, actually 2 days before they closed for the season, and staff acted like it was their first week. The stove in the tent kept us plenty warm. The bed was so comfortable. And we were surprised at how good the shower was. And then, the stars. The milky way was right out our tent. So incredible. And with a short 30min walk - a slot canyon. The food options were good.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Expensive, but a good experience overall & glad we did this 'glamping' once
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights

    Staff training could be better. Some of the staff didn't seem to know how to answer questions or provide good instructions as to starting the room fires or even how to keep the portable lights charged. We had everything figured out after the first night, but we would've liked a little better hands-on instruction in the tent rather than being talked through it all in the lobby before seeing the layout. The price is a little steep, considering the value of the accomodations. Aside from breakfast & dinner, a little live music and some stargazing (which we had to request - and even then were told that the person who could set up a telescope was not in for the night), we were on our own for the majority of our time. We're glad we did this, but I don't think we would do it again, considering the price.

    The kitchen staff were friendly and informative - the food & drinks were excellent. The music during dinner was nice. The property offered great views, with dark skies (although this was during full moon, so not as dark as it would've been). We enjoyed hiking around the slot canyon area on site. This needs to be promoted a little more and have better trail markings. The parking was convenient enough. The noise level was low for the most part. Some of the staff were very helpful and made for a better stay, such as the one who set up a stargazing scope (not a telescope, though) & gave tips on taking cell phone pics of the Milky Way. The other guests were great and we had very nice conversations during our meals. S'mores were a fun touch.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Interesting
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Got a bit hot!

    Location, great experience,

    Stayed in August 2024

  • Reviewed: 5 September 2024

    8.0
    Amazing Glamping in a beautiful and tranquil setting
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights

    The food was a little pricey, it was premade and not that fresh.

    The staff were the best thing about our stay, nothing was too much for them which made the experience all the better. The location is amazing and really beautiful and our tent was very well maintained, clean and everything you'd expect from a Glamping experience.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Not quite, another guess talked together outside their tent very loud

    Comfortable

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom and Kids Tent
    • Stayed 1 night

    there was no option for wifi

    great experience loved the campfires with the live music food was very good too

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom and Kids Tent
    • Stayed 1 night
    • Submitted via mobile

    Amazing experience, everything- location, food, people just perfect

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Lovely!!
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Price is too high

    Location is amazing! Very spacious Shower was fun No aircon unlike previous night glamping accom Loved the thunderstorm, got flooding warning by phone message at 1am, messaged accom and they replied reassuring us immediately, awesome!

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Wunderful stay
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, beds were great, nice atmosphere

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Ok for a very short stay
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Lack of WiFi. Lack of Outlets.

    Amazing location. Great vibe.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Amazing Staff and location. Food is very simple but very good, many small smart details

    Stayed in August 2024

  • Reviewed: 22 July 2024

    9.0
    Great experience! Definitely worth doing and splurging!
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The tent zipper didn't work the best. Wish we could have 2 battery packs per person. Ran out quickly charging phone, smartwatch and fan.

    The location is a little far out of town, but worth it. The restaurant on site is great. Food options and prices are great. The staff is great. There is nothing they won't help you with.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Glam ping at its best
    • Leisure trip
    • Couple
    • Stargazer Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stunning set up and location. Felt very special in stargazer tent. Good food choices and great campfire

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful place in the desert but very close to main spots

    Stayed in May 2024

Showing 1 – 25

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