6.4

Reviews of Umbrella Hotel Bronx 1 stars

681 Elton Avenue, Bronx, NY 10455, United States

  • 7.0 Good
    Elizabeth

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • Blanca

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review
  • Lloyd

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Clean well air conditioned nice size bed very comfortable bathroom perfect

    No ice machine was broken

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  • Lancinet

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Jennifer

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    They were doing construction at 7am and I couldn’t sleep.

  • Jasmine

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
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  • Jasmine

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Maldonado

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Angel

    Reviewed: 26 August 2025 · Stayed in May 2025

    Verified review
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  • Phillips

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Payne

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    It was not clean there was old food and dirt on floor Definitely not an hotel for a nice stay It’s a rent by the hour type of hotel also so if your into that type of thing. This is your hotel

  • Juan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Convient for shopping good location

    Ice machine out of order. Parking is limited. My sink had a leak also there was a stain on my sheet.

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  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Theresa

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Dwayne

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Miracles

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Marshall

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Kubecoure

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    receptionist where great

    The worst security guard ever. Not only he don't know how to talk the guest but also threating word like I will kill you. He access to a blind person to be properly pick up. saying that he owns the front of the Hotel. At two occasion he was man was verry nasty. Went I park my car to take my guest who is blind to his room and like was waiting for at check out. After having permission from the receptionist that park in front to safely bring my blind guess in the car ,the security jump out off no where to tell me that I can park there, that he owns the spot. He violated the right of an handicap person. He should not be working there.

    Property response:

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Providing warm and attentive hospitality is very important to us, and we regret that we fell short during your stay. Please know that we take your comments seriously and are already reviewing the issues you raised to ensure they are addressed and not repeated. Your feedback helps us improve, and we genuinely appreciate the opportunity to do better.

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Providing warm and attentive hospitality is very important to us, and we regret that we fell short during yo… Show more

    Umbrella Hotel Bronx
    20 August 2025
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  • Delva

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Aliyah

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Sheyla

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
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  • Anonymous

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Garraway

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
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  • Cordell

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    The room requested was a non smoking room. I am asthmatic and still was able to smell smoke along with my asthma flare up. I was not happy this at all. I also did not like the location

    Property response:

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Providing warm and attentive hospitality is very important to us, and we regret that we fell short during your stay. Please know that we take your comments seriously and are already reviewing the issues you raised to ensure they are addressed and not repeated. Your feedback helps us improve, and we genuinely appreciate the opportunity to do better.

    Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations. Providing warm and attentive hospitality is very important to us, and we regret that we fell short during yo… Show more

    Umbrella Hotel Bronx
    20 August 2025
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