Reviews of Hana-Maui Resort, a Destination by Hyatt Residence 4 stars

The staff, location, grounds and the furnishings in the rooms.

It’s beautiful. Nothing to not like.

The view, amenities, ocean bungalow, the property was just beautiful

Nothing

Location , premise , pool, cottage , 🍲

The property is run down. Screen doors broken. Ants in the room. No water in the kitchen sink. No tv or ac. The photos of the property didn’t acurately depict the property. I felt deceived. The rooms you gave me were not worth what you charged.

We came with our teenage boys to celebrate our anniversary while doing the road to Hana. The resort is beautiful and the staff were so kind and helpful. The lovely bag of snacks and card waiting in our room were a nice touch. The location was amazing and we definitely felt pampered. Our kids did not want to leave.

The rooms themselves could use a few updates. The tiling was a bit outdated and the floors were a bit scuffed up. We had stayed there 25 years ago and the bathrooms seem pretty similar to then.

The gardens are sensational and extensive.

Our room was actually a whole apartment. Unfortunately, the interior was outdated and was in urgent need of a general cleaning. A lot could be done with the property. Too bad Hyatt doesn't expect the usual standard in this accommodation. Our bedroom was at ground level and the window had no curtain. It was the first hotel in our lives where people walking by could see right into our bed. The staff (including at breakfast) were friendly but not really welcoming.

Incredible property. Everything was on point. Food was excellent, rooms were clean and welcoming, scenery ect. The STAFF is what really made this place stand out. Super welcoming, helpful and friendly. Thank you to the entire staff, from the Ranch to the Hotel.

We enjoyed everything. Hot tubs would be a welcome addition.

Hana is a very special place, Hana-Maui resort is the only proper resort / hotel in the area and it felt very special & privileged to be there. Hotel grounds are enormous and beautiful, the pool area has a breathtaking views. It is calm and quiet. The rooms are huge and the whole resort maintaining the style and atmosphere of the area, which is beautiful.

The rooms are somehow dated and would need some maintenance. There is only one hotel bar (at the pool) and it closes very early (late afternoon) so there is no option to have a drink in the evening. It’s a beautiful place - but one where you enjoy rest and quiet, some yoga, tenis etc. as other activities are a bit limited.

Location is great

We drove the famous Road to Hana and decided to spend the night rather than make the long return trip the same day. Staying at the Hana-Maui Resort was a great way to truly enjoy the area without feeling rushed—but be prepared for the price. It was more than triple what we paid per night in Lahaina, which definitely makes it a splurge. That said, the resort offers a lot. Parking was included, and the property has everything you might need for a comfortable and peaceful stay. The rooms are massive—more like mid-sized apartments than traditional hotel suites. The bed was very comfortable, and the space overall felt thoughtfully designed and relaxing. The grounds are expansive and beautifully maintained, with a quiet, tranquil vibe that's hard to find anywhere else on Maui. We especially enjoyed the infinity pool, catching the sunrise, and just taking in the peaceful surroundings. One highlight for me was the fitness room, which was impressively equipped with free weights, Peloton bikes, and more. Even better—it opens up to a second pool, allowing you to work out while still soaking in the tropical atmosphere. Dining options include an off-site restaurant and some fantastic food trucks just footsteps away—perfect for a flavorful and fuss-free feast. All in all, if you're willing to splurge for a serene, off-the-beaten-path experience in Hana, the Hana-Maui Resort delivers. It’s not budget-friendly, but it offers a unique kind of luxury you won’t find elsewhere on the island.

The price

Beautiful resort in a peaceful town! The hotel room was clean and spacious. The resort is expansive with many amenities available to guests and beautiful views in all directions.

The rooms did not have AC but there were multiple ceiling fans, a sliding door, and windows that helped bring the cool air in. The staff also provided multiple standing fans which was very helpful.

Beautiful and well maintained property and the food was excellent!