1712 Newbury Road , Thousand Oaks, CA 91320, United States
#5 of 12 hotels in Thousand Oaks
Guests' ChoiceBased on 63 hotel reviews
8.2Cleanliness
8.7
Comfort
8.3
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
8.1
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 4 July 2025
Thomas
United StatesConvenient and comfortable
Stayed in June 2025
Reviewed: 7 June 2025
Rosemarie
United StatesHallways were dingy and smelled poorly, made me rethink my reservation, but overall stay was good. Stick to cold items and fruit at breakfast as hot items were not the best and even looked sketchy, one of the reasons why we chose to stay here, but ended up getting breakfast elsewhere when I witnessed a staff member wipe the juice spout with what looked to be a super dirty rag.
Having a kitchen especially when traveling with kids, location, front desk staff was friendly and helpful.
Stayed in May 2025
Reviewed: 17 May 2025
Wiebe
United StatesThe stovetop was not level, so when we attempted to make eggs, they would all pool into one area of the pan. The hallways were also pretty narrow, so when housekeeping had their carts in the hall, you had to maneuver around them.
Good location and in a quiet area. It was nice to have a kitchen which allowed us to save money by making our own food while we were staying in the area.
Stayed in May 2025
Reviewed: 11 December 2024
Lockfort
United StatesBooking.com messed up my reservation (reverse first and last name)
Hotel manager Rateb Tahan was able to correct a problem caused by Booking .com (Reversed my 1st and Last name, front desk staff could not locate my reservation)
Stayed in December 2024
Reviewed: 16 November 2024
Irma
United StatesEfficient & friendly employees,
Stayed in October 2024
Reviewed: 3 July 2024
Williamson
United StatesNeeds better pillows
Clean and nice
Stayed in July 2024
Reviewed: 19 March 2024
Sue
United StatesGreat little kitchen. Made staying in a hotel so much better. The room was very clean and comfortable.
Stayed in March 2024
Reviewed: 24 February 2024
Theresa
United StatesThey couldn’t keep up with the breakfast crowd.. some days had to wait for refills to come out. The carpet in the room needs stretched. Lumpy in some spots. Suite 132. Also the bed mattress dips to the sides. It was comfortable if you laid in the right spot.
Nice appearance, clean, Friendly staff. House keeping was great!
Stayed in February 2024
Reviewed: 4 July 2023
Andie
United StatesComfier sofa bed, keys didn’t always work to the room. Staff could have been more helpful getting an infant bed.
Good breakfast, but could have changed it up once in awhile.
Stayed in July 2023
Reviewed: 11 April 2023
Betty
United StatesWe could hear the gentleman in the adjoining room clearly as he conversed with guests, spoke on the phone, and played music. Not sure if it was because of thin walls or if the closed, locked door connecting the rooms was at fault.
Staff was friendly and helpful. Even though the highway was nearby there was no road noise. Free breakfast had a good selection of food (waffle maker, oatmeal, cereal, ham and cheese croissants, sausage and egg biscuits, yogurt, hard boiled eggs, bagels and cream cheese).
Stayed in April 2023
Reviewed: 22 March 2023
Yoga*bird
United StatesSmall rooms
Clean
Stayed in February 2023
Reviewed: 28 February 2023
Louis
United StatesThe tv didn’t work 70 percent of the time!! They had the maintenance man to the room several times to fix it.
great staff
Stayed in February 2023
Reviewed: 7 November 2022
Edward
United Statesolder facility
Jude location and clean
Stayed in November 2022
Reviewed: 6 September 2022
Sonrisa
United Statesthey charged $100 for my cat. that is ridiculous. we were there because of an intense heat wave.
The room was comfortable.
Stayed in September 2022
Reviewed: 11 August 2025
Steven
United StatesN/A
Clean… Quiet… Comfortable
Stayed in August 2025
Reviewed: 28 July 2025
Raymond
United StatesThere was urine droplets on the floor around the toilet. There was even a small pool of yarn on the toilet near the back. I could not find how to turn off the light over the burners. I like sleeping in total darkness as much as possible. The elevator really smelled of oil.
Stayed in July 2025
Reviewed: 25 June 2025
Jose
United Stateseverything was perfect
the pool, and breakfast
Stayed in June 2025
Reviewed: 6 June 2025
Barkha
United Statesthe room temprature was set to 65 minimum
There was limited option for vegetarians
Stayed in May 2025
Reviewed: 10 May 2025
Francisca
United StatesStaff was amazing! Looking forward to staying next year.
Stayed in May 2025
Reviewed: 23 April 2025
Kelly
United StatesBed was a little soft.
The staff was awesome!!!
Stayed in April 2025
Reviewed: 12 March 2025
Dennis
United StatesHorrible smell all night long. Couldn't figure out what it was or where it was coming from. I think maybe someone was cooking some kind of food and possibly letting it burn in another room. Also the light under the microwave was on all night and we couldn't figure out how to turn it off which also kept us awake. We found out how to turn it off the next morning but that was after the fact. It was a miserable night.
Stayed in March 2025
Reviewed: 27 February 2025
Fredrick
United StatesThe room could have been prepared better. If there was 6 people coming to stay I think it should of been ready for the amount of people.
Location was great. I booked a two bed room suite for 5 people and there was two blankets no towels no sheets on sofa bed. I probably wouldn’t stay there again.
Stayed in February 2025
Reviewed: 10 December 2024
Nala
United StatesI can't think of anything that I didn't like.
The front desk clerk Christina is amazing. All the staff was accommodating. The breakfast was top notch and definitely delicious. The beds were super comfy and the pillows were a mix of firm and soft but felt supprted regardless. The hotel is nice on the inside and out. Very lovely look to it all. And the views out the windows aren't that ball despite being close to the 101 freeway.
Stayed in October 2024
Reviewed: 26 November 2024
Radovich
SerbiaIt was weird to me as a European that they charge you in advance for stuff and after if that stuff did not happen, they give you back your money. still waiting for my money back. I guess that is some American thing, they do that everywhere, not just this place.
everything was fine, clean, quiet, just as advertised.
Stayed in November 2024
Showing 1 – 25
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