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Reviews of TownePlace Suites Thousand Oaks Ventura County 3 stars

1712 Newbury Road , Thousand Oaks, CA 91320, United States

#5 of 12 hotels in Thousand Oaks

Guests' Choice

Review score

Based on 63 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 4 July 2025

    8.0
    Pleasant place with great staff
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Convenient and comfortable

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Overall stay was good, kids enjoyed pool area, room was good, price was good, location was great. Breakfast not so great
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Hallways were dingy and smelled poorly, made me rethink my reservation, but overall stay was good. Stick to cold items and fruit at breakfast as hot items were not the best and even looked sketchy, one of the reasons why we chose to stay here, but ended up getting breakfast elsewhere when I witnessed a staff member wipe the juice spout with what looked to be a super dirty rag.

    Having a kitchen especially when traveling with kids, location, front desk staff was friendly and helpful.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    8.0
    Great value for the money
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    The stovetop was not level, so when we attempted to make eggs, they would all pool into one area of the pan. The hallways were also pretty narrow, so when housekeeping had their carts in the hall, you had to maneuver around them.

    Good location and in a quiet area. It was nice to have a kitchen which allowed us to save money by making our own food while we were staying in the area.

    Stayed in May 2025

  • Reviewed: 11 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 4 nights

    Booking.com messed up my reservation (reverse first and last name)

    Hotel manager Rateb Tahan was able to correct a problem caused by Booking .com (Reversed my 1st and Last name, front desk staff could not locate my reservation)

    Stayed in December 2024

  • Reviewed: 16 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    Efficient & friendly employees,

    Stayed in October 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Needs better pillows

    Clean and nice

    Stayed in July 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 3 nights

    Great little kitchen. Made staying in a hotel so much better. The room was very clean and comfortable.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Overall good stay, would recommend to others and would definitely stay again.
    • Business trip
    • Couple
    • King Studio
    • Stayed 12 nights
    • Submitted via mobile

    They couldn’t keep up with the breakfast crowd.. some days had to wait for refills to come out. The carpet in the room needs stretched. Lumpy in some spots. Suite 132. Also the bed mattress dips to the sides. It was comfortable if you laid in the right spot.

    Nice appearance, clean, Friendly staff. House keeping was great!

    Stayed in February 2024

  • Reviewed: 4 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Comfier sofa bed, keys didn’t always work to the room. Staff could have been more helpful getting an infant bed.

    Good breakfast, but could have changed it up once in awhile.

    Stayed in July 2023

  • Reviewed: 11 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    We could hear the gentleman in the adjoining room clearly as he conversed with guests, spoke on the phone, and played music. Not sure if it was because of thin walls or if the closed, locked door connecting the rooms was at fault.

    Staff was friendly and helpful. Even though the highway was nearby there was no road noise. Free breakfast had a good selection of food (waffle maker, oatmeal, cereal, ham and cheese croissants, sausage and egg biscuits, yogurt, hard boiled eggs, bagels and cream cheese).

    Stayed in April 2023

  • Reviewed: 22 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms

    Clean

    Stayed in February 2023

  • Reviewed: 28 February 2023

    7.0
    The staff was great. The tv was garbage.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The tv didn’t work 70 percent of the time!! They had the maintenance man to the room several times to fix it.

    great staff

    Stayed in February 2023

  • Reviewed: 7 November 2022

    9.0
    nice
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    older facility

    Jude location and clean

    Stayed in November 2022

  • Reviewed: 6 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    they charged $100 for my cat. that is ridiculous. we were there because of an intense heat wave.

    The room was comfortable.

    Stayed in September 2022

  • Reviewed: 11 August 2025

    10
    Fun.. filled two days away from home
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean… Quiet… Comfortable

    Stayed in August 2025

  • Reviewed: 28 July 2025

    5.0
    Barely OK.
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    There was urine droplets on the floor around the toilet. There was even a small pool of yarn on the toilet near the back. I could not find how to turn off the light over the burners. I like sleeping in total darkness as much as possible. The elevator really smelled of oil.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    10
    I have no complaints. I was there to recover from the surgery and it was perfect. Quiet, centrally located, and the kitc
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    everything was perfect

    the pool, and breakfast

    Stayed in June 2025

  • Reviewed: 6 June 2025

    5.0
    not so excited
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 3 nights

    the room temprature was set to 65 minimum

    There was limited option for vegetarians

    Stayed in May 2025

  • Reviewed: 10 May 2025

    10
    Very pleasant and relaxing
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff was amazing! Looking forward to staying next year.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    10
    Great place, even better people!!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    Bed was a little soft.

    The staff was awesome!!!

    Stayed in April 2025

  • Reviewed: 12 March 2025

    3.0
    Not good.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Horrible smell all night long. Couldn't figure out what it was or where it was coming from. I think maybe someone was cooking some kind of food and possibly letting it burn in another room. Also the light under the microwave was on all night and we couldn't figure out how to turn it off which also kept us awake. We found out how to turn it off the next morning but that was after the fact. It was a miserable night.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The room could have been prepared better. If there was 6 people coming to stay I think it should of been ready for the amount of people.

    Location was great. I booked a two bed room suite for 5 people and there was two blankets no towels no sheets on sofa bed. I probably wouldn’t stay there again.

    Stayed in February 2025

  • Reviewed: 10 December 2024

    10
    Exceptional stay.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I can't think of anything that I didn't like.

    The front desk clerk Christina is amazing. All the staff was accommodating. The breakfast was top notch and definitely delicious. The beds were super comfy and the pillows were a mix of firm and soft but felt supprted regardless. The hotel is nice on the inside and out. Very lovely look to it all. And the views out the windows aren't that ball despite being close to the 101 freeway.

    Stayed in October 2024

  • Reviewed: 26 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    It was weird to me as a European that they charge you in advance for stuff and after if that stuff did not happen, they give you back your money. still waiting for my money back. I guess that is some American thing, they do that everywhere, not just this place.

    everything was fine, clean, quiet, just as advertised.

    Stayed in November 2024

Showing 1 – 25

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