Reviews of TownePlace Suites San Jose Campbell 3 stars
700 East Campbell Avenue, Campbell, CA 95008, United States
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Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewThe room was two-bedrooms with a small living area and kitchen. The beds in the bedroom were very comfortable.
The pull out bed in the living area was VERY hard. They provided a thin mattress cover but it didn’t provide much padding. Bring a pad of your own if you plan to use the pull out.
Dear Rachel, thank you for choosing our hotel for your stay. I apologize for the inconvenience.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGood location, nice spacious room, breakfast was not horrible. Waffles were good. Staff was super kind.
Not great noise insulation and the curtains didn’t have enough privacy/ability to block out sunlight. We could hear people walking around above us and people in other rooms.
Dear Brennan, Thank you so much for staying at our hotel. I am really sorry for inconvenience may have caused you. We appreciate your feedback and hoping to see you in near future.
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThe location is great. The facilities and the rooms are newly renovated, super clean and very comfortable.
The included breakfast was okay. The sofa bed in the standard room is pretty hard when it opens as a bed. It’s difficult to sleep on.
Hello Farzin, Thank you for choosing our hotel for your stay. I am truly sorry for inconvenience. This sofa sleepers are Marriott approved new standard. However, we do provide topper upon request. Please allow us to host you in future. we appreciate your feedback. Have a wonderful day.
Hello Farzin, Thank you for choosing our hotel for your stay. I am truly sorry for inconvenience. This sofa sleepers are Marriott approved new standard. However, we do provide topper upon request. Please allow us to host you in future. w… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewLocation, clean, new.
No disinfectant spray for the gym. Not enough carts for luggage. Not able to get the ac to work in a stuffy room, had to open the window.
Dear Joe Thank you so much for staying with us. I am so sorry for inconvenience that cause you.
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 12 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewGreat location. I liked the level of security at this property . Front desk staff excellent , especially Prince. Walking distance to the Pruneyard shopping area with lots of shops and restaurants.
Saw several homeless people around the property but they had good security
Dear Lynn, Thank you so much for staying at our Hotel. We appreciate your feedback.
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewHad a great stay staff was helpful
NA
Dear Veronica, Thank you so much for staying with us. We appreciate your feedback.
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewThe the maids are part of the stocking program and was stocking me continuously banging on my ceiling, banging on the walls when they were supposed to be cleaning the rooms they spent most their time trying to disturb me
Hello Jeff, We are so sorry that you feel this way. I would like to inform you that no one was stocking you but instead you had called police at night for false accusation, and you had wrongfully showed aggressive behavior towards our staff. Have a wonderful day.
Hello Jeff, We are so sorry that you feel this way. I would like to inform you that no one was stocking you but instead you had called police at night for false accusation, and you had wrongfully showed aggressive behavior towards our staf… Show more
Reviewed: 5 May 2024 · Stayed in April 2024
Verified reviewReviewed: 1 April 2024 · Stayed in March 2024
Verified reviewReviewed: 28 September 2023 · Stayed in August 2023
Verified reviewReviewed: 28 August 2023 · Stayed in July 2023
Verified reviewThe spacious room and the complete kitchen make it extremely comfortable. The bed is also comfortable. Having a room on the side that overlooks the park and the creek trail is gorgeous! I felt like I was in the woods! The breakfast is great! Several options to choose from and the food is tasty. The breakfast room is spacious and the large windows are wonderful to look out of.
Because of the remodel, we were without water for an entire day. That was inconvenient! Fortunately, we were away most of that day, but they should at least provide bottled water in the lobby during such times. We never experienced any noise from the remodel, which was a relief.