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Reviews of TownePlace Suites by Marriott Kansas City Overland Park 3 stars

7020 West 133rd Street, Overland Park, KS 66209, United States

#19 of 35 hotels in Overland Park

Guests' Choice

Review score

Based on 67 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 1 July 2025

    8.0
    All of the staff was outstanding !! Professional, engaged , helpful and kind.
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff was top-notch. They were helpful and friendly. l had a wonderful stay. Both my husband and I and our daughter had rooms. Both were super nice. Beds were very comfortable. rooms had plenty of closet space. They breakfast options were good. Lots to choose from.

    Stayed in May 2025

  • Reviewed: 19 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    We were pleasantly surprised of the quality of stay relative to the cost.

    The breakfast was just okay. The location was great for an overnight stay on the way from Denver to Sikeston, MO.

    Stayed in November 2024

  • Reviewed: 19 August 2024

    8.0
    Great service. Great people
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room had a slight mold smell . Room 135

    The lady at the front desk was exceptional. She made sure we were okay. Gave us more towels for our room. Accommodated as well!

    Stayed in August 2024

  • Reviewed: 6 May 2024

    7.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    No one cleaned our room.

    Fast check in, decent room , decent breakfast.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    That you have to be a rewards member to get a better price

    Stayed in April 2024

  • Reviewed: 8 March 2024

    8.0
    Super comfy!!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very nice.. we were comfortable and definitely will stay here again in the future

    Stayed in March 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I have tried twice to use a Marriot gift card here and the staff never knows how to redeem it..

    Stayed in January 2024

  • Reviewed: 4 December 2023

    8.0
    Clean, fair priced, and friendly but needs so better insulation for surrounding noises and the heat/air unit did not
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We could hear everything from chit chat in the hallway, to traffic, to the people upstairs just walking.

    The closeness

    Stayed in December 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The Breakfast was Great everything you could want and more

    Stayed in October 2023

  • Reviewed: 28 August 2023

    7.0
    Good place to stay for the value and location, but not top-notch.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    The room was not the cleanest. There were a few stray hairs in the bathroom and the sheets seemed clean but there were some stains. Also, the bathroom is directly adjacent to the bed, so beware if you are not completely comfortable with the person you are sharing the room with.

    Breakfast is a little better than you expect for a continental. They had fresh fruit, and the attendant was very friendly and helpful. I liked the mini kitchen with plates and silverware. That helped with our take-out order. Overall good place to stay.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    That they charged me extra without telling me first that there was a extra charge. When I was budgeting for the extra charge

    That they put us in a room on the ground level and handicap accessible for my mom who has trouble walking sometimes

    Stayed in August 2023

  • Reviewed: 21 July 2023

    9.0
    This is our second time staying here and we enjoyed it both times, good price and Phil is great!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    I'm not sure what the eggs are made of but, I wasn't able to eat them. Microwaved sausage sandwiches, no thank you. Of course, I wasn't there for the breakfast so, it didn't really matter much.

    Some days the breakfast was good enough, other days not so much. The bacon was good, you can't mess that up. The potatoes and biscuits were okay too.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Lovely property, tucked back in a quiet area
    • With a pet
    • Leisure trip
    • Solo traveller
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was surprised that the pet fee was so high: $100. I am accustomed to paying to have my dog stay with me but it’s usually never over $50. I did not read the policy/pricing ahead of time because I made such a last-minute booking. I would consider Choosing another property that had a lower pet fee if I needed to bring my dog.

    A very attractive property and it seemed pretty new. The complimentary breakfast had many options both hot and cold. I stayed here because of a bad storm in my area and I had lost power. The staff was very friendly, from the front desk to the housekeeping staff.

    Stayed in July 2023

  • Reviewed: 2 May 2023

    8.0
    nice hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not good.

    location and staff

    Stayed in April 2023

  • Reviewed: 3 December 2022

    7.0
    Not our best experience.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    We have stayed here before and enjoyed our stay. This is why we chose to stay again. However this time, our stay was not as good. Our bed was very uncomfortable. When we laid down on the bed, we both rolled to the middle. Around 2 a.m., we finally got up and rotated the mattress. It helped. We no longer rolled to the middle, but it was still uncomfortable. We also found a dirty sock on the desk chair in our room. It wasn't ours. We hadn't used that chair until the next morning which is when we discovered it.

    Pam is excellent. Friendly and helpful.

    Stayed in December 2022

  • Reviewed: 22 August 2025

    4.0
    Bring a sleep mask and don't expect a decent breakfast.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    Very dirty and dated, and the breakfast? Yeah give me a damned break. A cold biscuit and a kraft single is NOT a breakfast. And all the lights that blink and can't be turned off, I have been in torture training chambers more comfortable that that.

    Location was good, the staff did there best despite the facility and offerings

    Stayed in August 2025

  • Reviewed: 20 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights

    Hotel needs to be updated. Door to the bathroom hard to close. Just needs some work. Not worth the room price.

    Location

    Stayed in August 2025

  • Reviewed: 29 June 2025

    4.0
    Dissapointing stay!
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 4 nights

    We came home with bed bugs, the toilet ran at times and fine at times. We booked a queen with sofa bed and the hotel had run out of the available rooms, so we were put in a double queen. I booked this hotel in order to have the sofa for seating. The hot tub was out of order. The a/c is dated, but worked.

    The breakfast offerings were excellent. The area was clean and the food choices were good. The parking lot was clean and the location was good. The bed was quite comfortable.

    Stayed in June 2025

  • Reviewed: 25 February 2024

    10
    Thank you
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    N/A

    Breakfast and location good

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Perfect location and great value
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was delicious, staff was soo kind and welcoming, and the room was awesome. Very clean and has everything we needed plus some!

    Stayed in January 2024

  • Reviewed: 26 November 2023

    3.0
    Hotel would have been good to excellent if room maintenance existed.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    Rented room for 3 adults. which included a double be and sofa bed. Open sofa bed sealed against wall and bed requiring person on that side of the bed to climb over the bed to use bathroom. Room was not not cleaned every day and beds were not made.

    Buffet breakfast was OK but limited and not great.

    Stayed in November 2023

  • Reviewed: 15 October 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Property overbooked and denied our reservation. We were sent to a terrible property 15 miles away. No previous message given prior to arrival.

    Nothing

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    Very comfortable stay, made you feel like you’re right at home!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The fragrance was pretty strong in hallways but was very clean for a decent price stay!

    Clean, staff was wonderful, breakfast lady loves her job!

    Stayed in September 2023

Showing 1 – 25

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