The property wasn’t cleaned very well. There was other peoples hair in the shower. There was some kind of fluid splattered all over the wall , the floor was not swept. I understand it’s an extended stay place , but it should still be cleaned properly.

The location was nice and the staff was great.

Stayed in May 2024

I didn’t like that ive seen a few roaches, they change rules daily, and they charge you to get clean bedding, and towels

I liked that they allowed my dogs. With a rather large fee of course . And the set up of the room was good

Stayed in September 2023

The smell was awful, animal urine

Size

Stayed in October 2022

Staff were rude room dirty hair in bed tv didn’t work properly outside don’t think they stayed there oh hell no never again room was dirty stove yuck

Staff wee rude

Stayed in October 2022

The pictures were false advertised. The place stunk so bad I couldn’t even stay. There was mold on the baseboards.

Stayed in April 2025

The room was a live in was not clean no tv thermostat was hanging out of wall ! Was very nasty no bedding ! This was flop house not a hotel !

I did not stay ! Still waiting for a refund from birch hill , I was charged at the location!

Stayed in February 2025

They have bed bugs and roaches the tub did not drain no pots and pans entry way door are supose to be locked but anyone can get in staff is rub and unprofessional

Nothing at all

Stayed in March 2025

Smell of urine and couldn't take my dog in the elevator, we were on the 3rd floor and I suffer from chronic pain.

Price and location

Stayed in June 2024

The room was filthy, the entry door did not lock and the face that people just hang out in the parking lot drinking and working on cars made me feel uneasy.

I didn’t like anything about this property.

Stayed in July 2024

Everything. Got out of the car to go check in. 40 little kids running around cussing and fighting. Got the room. Before we even got to the door for the building. Smelled like straight pot, armpit, and bad life decisions….

There was nothing we liked. We got our money back because they put us in a roach filled room. “Nasty” When we was leaving we was talking to the people out side and they told us they were not even suppose to be renting that room because of the bugs

Stayed in October 2023

Some questionable people hang out around there

It served its purpose

Stayed in October 2023

The hotel was nasty!! Food in couch and bugs everywhere!! Fridge broke wifi didn't work pool out service!! No blankets only sheets and blood on bed disgusting 😒

Location

Stayed in September 2023

Everything about this property is wrong. The pool has been closed for 3 years and it had dirty water and some nasty brown stuff in in. Like cove it or just drain it so it’s not nasty looking. My room had big wholes in the carpet and only one light bulb worked in the bathroom. Had to call maintenance man because the windows did not lock and we were on the floor floor. Not a safe feeling.

Nothing at all . The worst 2 nights sleep ever. Will never stay here again. Check In customer service was horrible. I asked to change rooms because mine was nasty and she told me no , they don’t do that. So basically you are telling me you don’t believe in good customer service. Pictures below will show you had bad our room was . Me and hubby stayed out all day so we would not be in the room.

Stayed in August 2023

The room, Roach, water system and non working tv’s! They blamed booking.com for false advertisement and told me to get my refund from you! I have it all on video! Very disappointed and feel taken advantage of! I’ll never trust booking systems again if this is how you make money!

Nothing…sleep in my truck…me and my sisters 4 of usfrom 3:00am until 9:00am! Had to call at 9:05 because the office was opened at 9:00am as posted!

Stayed in July 2023

Everything was dirty and disgusting.

Nothing at all.

Stayed in July 2023

Rooms were not clean and had bed bugs we instantly requested a refund and found a new hotel 36 minutes away. When getting to the new hotel to check in the representative at this hotel never gave me back my driver license and I had to drive back to get it in order to check into the new bed bug free hotel. Not a good experience at all.

The staff was nice but forgetful of giving me back my driver license.

Stayed in July 2023

Stairs to room were in terrible condition. Room had an odor. Smoke/musty. Couldn’t read degrees on heater/A/C unit. We were supposed to have two queen beds and got one.

Was able to check in early and get room key as we would be returning very late to room.

Stayed in July 2023

Door was off closet. Homeless people hanging out in courtyard where you checked in. Smelled like a wet dog. (As the air freshner wore off) Door was kicked in... before me. Bent at deadbolt. Alarm in room next to me went off from 6 am to 8 am. Every 10 minutes.

Stayed in May 2023

It was infested with roaches

The price for the room and the fact it came with an actual stove is nice

Stayed in November 2022

it was dirty. there was a group of men sitting outside the hotel office playing loud music and drinking alcohol. the hotel clerk was very rude. I paid for the room 2 weeks in advance called and confirmed everything, had a confirmation number, then when I went to check in I was told I did not have a reservation and the hotel was full.

it was close to an event I was attending.

Stayed in October 2022

N/A

SAFE ENVIRONMENT, REAL FRIENDLY, WHOLESOME PEOPLE IN THE OFFICE, ROOMS ARE FREAKING NICE

Stayed in October 2022

the rooms stunk, the room door wouldn’t lock on the outside, poor maintenance, poor service

nothing

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in April 2023