Next time I will request a room near an exit at end of hall. It is nice to go discretely in/ out with pet vs down elevator and through lobby. But everyone was very nice.

i loved the hospitality of all staff. My room was right across from the elevator so it was a bit noisy once or twice, but much quieter than I had anticipated. Loved having the amenities available so I could eat from my room. I would definitely stay again. Location was central and yet quiet.

Stayed in May 2025

No pool, room had a funky smell, but was easily gone after opening windows for a few. Parking lot in front floods when there is rain.

Staff were really nice, parking was decent and close, complimentary breakfast which was good and the room was comfortable.

Stayed in May 2025

There was a smoky/unusual odor in the hotel and my room. There was a bug I noticed crawling on the common space table upon arrival. The bathroom was fairly dirty, cracks in the bath wall, and shower did not drain. Overall I can tell the property is older and could use some updates soon! I had also requested a higher floor during booking for safety and privacy reasons. I think there was an oversight with this because I was on the first floor.

I LOVED the lady at the front desk! She was so friendly and very pleasant to visit with! The room size was great and bed was comfortable. The hotel was conveniently close to restaurants and a short drive to AT&T Stadium where my event was. Breakfast had a little bit of everything and was tasty. Loved the safety feeling that it was tucked away off the busy street. I would consider staying here again for a short weekend.

Stayed in April 2025

Laundry machine was out of order.

Secluded, safe, several walkable restaurants.

Stayed in February 2025

Bathroom could be updated more but wasn't really a bad thing

The location is great, close to things without being loud. Staff was friendly, felt safe the whole time we were there. Would stay again as it was a great price

Stayed in February 2025

There was a large amount of broken glass found in the pull out couch late the first night. The housekeeper was appologetic, but I never heard from management or even the front desk. As we travel with small children, this could have been pretty bad. I felt this warranted a word from management. No compensations were made even though this occurred late night and was a dangerous and frustrating hassle.

Breakfast was good. Great location as i have family in Dallas and Ftw.

Stayed in December 2024

The only ice machine was broken so we had no ice in September when a cold drink would have been welcome.

The suite was clean and very comfortable.

Stayed in September 2024

Needs more amenities. Elevator was inop for a portion of our stay.

Staff and value.

Stayed in September 2024

I thought the room was gonna be bigger they last time I stayed it was bigger, more area space

The hotel is close to family I didn't have to drive all over the place to get to their home

Stayed in September 2024

Facility is a bit out of date, could use a refresh

Clean, good breakfast bar

Stayed in April 2024

The appearance was very old and needs updated. The carpet was very old and needs to be replaced. The tub also has to be replaced due to broken grab bar and made it unsafe and the refrigerator was not working the freezer was working very well.

The service and the breakfast set-up was very good.

Stayed in October 2023

carpet could use an update and one of the washers did not work properly during my stay

Bookie and her team were excellent

Stayed in January 2023

Facility could use some updates in terms of carpet; one of the washers did not work

good selection, tasteful presentation; staff was courteous, friendly and helpful;

Stayed in January 2023

The location was great. Easy to get to from the highway and there were lots of restaurant options close by. The room was spacious and comfortable. The staff were very friendly and went always made sure we had what we needed to be comfy. The breakfast spread we nice too. Every morning they switched up they type of eggs and other proteins they offered. They had cereal, oatmeal, yogurts, bagels and pastries to choose from as well.

Stayed in February 2023

Desperately needs new carpet Very noisy flashing light as you walk in to room No ice bucket Blow dryer kept cutting off until I cleaned the intake with a Qtip...totally covered with lint

Breakfast and service...great!

Stayed in December 2022

Room was nothing special and appeared to need a little "refreshing". Carpet had a slight odor. MONETARILY SPEAKING, THE FACILITY WAS NOT PET FRIENDLY. The fee for a pet was outrageous, more than the room charge. At check-in, you learn that the fee is not a deposit for any potential damage the pet may cause but an actual non-refundable charge. Since your credit card was billed the previous day for the standard room charge(per hotel policy), you're left with the choice of 1)paying the exorbitant pet fee, or 2)finding another hotel and just "eating" the room charge that you already paid to TownPlace Suites. Moreover, 3 additional unspecified small charges were made to my credit card. I called the hotel and was told that the charges were probably "deposits" and may be redacted in 3-5 business days. Such money-grubbing business practices may be legal but definitely are not in the customers' best interests.

Breakfast was average, the same as most other big chain hotels. Good location near freeway.

Stayed in June 2025

The room was awesome overall! The sofa bed was just uncomfortable. My friend got an extra duvet from the staff and slept on that and it helped a lot.

The location felt very safe. I enjoyed that there was always a staff member at the desk when we came in and they were extremely nice.

Stayed in June 2025

Here to visit family came in late staff was very nice at check in

Stayed in January 2025

The door at the end of the hall did not work.

Lounges were good for family gathering.

Stayed in August 2024

All was great

We were very pleased with the room and facilities, very clean

Stayed in June 2024

Bacon on Breakfast. Lower Price

Super Clean Remodeled rooms, Friendly Staff, Hot Breakfast.

Stayed in May 2024

Felt very homey, breakfast was amazing

Stayed in April 2024

getting my towels and trash being picked up took over a day so i would need to locate the attendant.

all th facilities worked well

Stayed in November 2023

The first room I was in smelled like urine . But the staff did move me the next day to a different room . But my bags stayed with the stench of urine . But I was so exhausted from my dive out I put up with it the first night . The second day I couldn’t handle the stench so I asked the front desk and they moved me right away. The staff was very courteous.

Good location

Stayed in July 2023