Reviews of Tommie Austin, JDV by Hyatt
506 San Jacinto Blvd, Austin, TX 78701, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe location, atmosphere, cleanliness, and friendliness of the staff were exceptional! I chose The Tommie for a little one-night, solo getaway, and it was great. The lobby, bar and pool area were phenomenal, very chic.
The ONLY mild disappointment was the size of the room for the cost. I knew the rooms were tiny, I just didn't know they were THAT tiny! It was wonderfully laid out for the space — the design and amenities were amazing — but the toilet sharing the same tiled floor as the shower drain reminded me of my time aboard a sailboat. LOL. Definitely more of an NYC-sized room with the same big pricetag.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery well located, super clean, best hotel mattress, not as loud as many people think and great staff.
Nothing. Everything was great
Hello Dimitrios, Thank you for the fantastic review! We're thrilled to hear you enjoyed the location, cleanliness, and especially the comfort of the mattress. It's also great to know the noise level was better than expected and that our team made a positive impression. We truly appreciate your kind words and look forward to welcoming you back soon! Warm regards, Rebecca Guest Experience
Hello Dimitrios, Thank you for the fantastic review! We're thrilled to hear you enjoyed the location, cleanliness, and especially the comfort of the mattress. It's also great to know the noise level was better than expected and that… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewClean room and nice shower
Pool area WAAAY too crowded. Thin walls and could hear neighbors talk. Crazy parking fees
Hello Anonymous, Thank you for sharing your feedback about your stay with us. We are glad to hear that you enjoyed the clean rooms and nice shower. We value your feedback and will be sure to share your concerns with upper management. We hope to have the chance to welcome you back for many more stays here at Tommie Austin. Best wishes, Tania
Hello Anonymous, Thank you for sharing your feedback about your stay with us. We are glad to hear that you enjoyed the clean rooms and nice shower. We value your feedback and will be sure to share your concerns with upper management. We ho… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe style and layout were really nice, and the pool was a great bonus perfect for chilling after a long day. I also loved that it’s connected to the restaurants, made grabbing food so easy.
The space was stylish and had a great location, especially with the restaurants being so close and the pool being a nice bonus. But unfortunately, I did notice quite a few fruit flies during my stay, and there were hairs in the bed which made it feel like it hadn’t been properly cleaned.
Dear Rerhandzu, Thank you for the feedback. We regret to hear you had a bad experience staying with us. We would like to address your concerns and gather further information. Please contact us on our chat or social channels. We hope to hear from you soon! Warm Regards, Kari
Dear Rerhandzu, Thank you for the feedback. We regret to hear you had a bad experience staying with us. We would like to address your concerns and gather further information. Please contact us on our chat or social channels. We hope to hea… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation, staff, and pool/bar area on 4th floor.
Rooms are smaller than tiny. Toilet is in the shower. Coffee maker is on the nightstand. Nowhere to put your open suitcase.
Hello Christopher, Thank you for your feedback. We're glad you enjoyed the location, our team, and the 4th-floor pool and bar area. We understand your concerns about the room layout and space, and we appreciate you sharing your experience. Your comments help us identify areas for improvement, and we hope to better accommodate your needs during a future stay. Warm regards, Rebecca Guest Experience
Hello Christopher, Thank you for your feedback. We're glad you enjoyed the location, our team, and the 4th-floor pool and bar area. We understand your concerns about the room layout and space, and we appreciate you sharing your experien… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast in the 5th Street Diner was good. Location good.
Room was too small.
Dear James, Thank you for the review and rating you gave our Tommie Austin. It's wonderful to know our really enjoyed Austin, our location and breakfast at 5th Street Diner. We appreciate your feedback regarding the size of the room. All feedback is share with our team and taken into consideration. We hope to have the pleasure of hosting you again soon! Warm regards, Janet
Dear James, Thank you for the review and rating you gave our Tommie Austin. It's wonderful to know our really enjoyed Austin, our location and breakfast at 5th Street Diner. We appreciate your feedback regarding the size of the room. A… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe location.
The smell when you enter the property and the size of the room.
Dear Kuturah, Thank you for taking the time to provide a review on our Tommie Austin. We're pleased to hear our downtown location was great for all your needs. We're sorry to hear the size of the room and smell when entering the property was a disappointment. Your feedback is valuable to us and will be shared with our team for consideration on future hotel improvements. We hope to welcome you back again soon for an improved stay experience. Warm regards, Janet
Dear Kuturah, Thank you for taking the time to provide a review on our Tommie Austin. We're pleased to hear our downtown location was great for all your needs. We're sorry to hear the size of the room and smell when entering the pr… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGreat central location in a lively area Great facilities such as the pool and friendly staff Generally clean, though housekeeping was a little patchy The room itself was big enough
The beds were very soft The air conditioning was very noisy, even at low levels it felt like a jet plane taking off, impossible to keep it running during the night While the room size was generally decent enough, there was hardly any furniture aside from the bed, so there is pretty much no opportunity for storage. Given this very basic offering, the price feels a little steep.
Thank you for your review of our hotel! Next time you visit, you should try out the Thompson side of the property!
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe property was amazing. Everyone was nice and helpful. I was relaxed my entire stay. If I’m ever in the Austin area again I would stay here.
Thank you for your review! We'd be happy to have you back.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewEveryone was super friendly and the food was excellent!!
No bathtub, crowded pool
Thank you for your review! We'd be happy to have you back.
Reviewed: 7 June 2025 · Stayed in March 2025
Verified reviewIt’s clean and in downtown.
Staff is downright condescending. Tiny rooms, absolutely not worth the price.
Hi Amanda, thank you for staying with us and taking the time to leave us a review. We are happy to hear you notice our clean hotel and the location was convenient for you. I would like to apologize for your experience with the staff, this is not the experience we want any of our guest to have. Please reach out to us via one of social channels/chats, we would love to discuss this with you further. Best regards, Shay
Hi Amanda, thank you for staying with us and taking the time to leave us a review. We are happy to hear you notice our clean hotel and the location was convenient for you. I would like to apologize for your experience with the staff, this i… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation
Only disappointment this trip was a rude bartender on the rooftop bar
Hello Kristina! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us, and that the location was convenient for you! I am sorry to hear that the bartender at the rooftop bar was rude as we strive to provide our guests with the best customer service possible, so I will ensure to pass along your feedback to our executive management team as it does give us the opportunity to improve our services. We do thank you for choosing Tommie Austin for your stay and hope to welcome you back again in the future, so please feel free to contact us should you need any assistance. Best regards, Veronica
Hello Kristina! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay with us, and that the location was convenient for you! I am sorry to hear that the bartender at the rooftop bar was rude as we strive to p… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified review