506 San Jacinto Blvd, Austin, TX 78701, United States
#72 of 214 hotels in Austin
Guests' ChoiceBased on 236 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
7.8
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 July 2025
Christopher
United StatesRooms are smaller than tiny. Toilet is in the shower. Coffee maker is on the nightstand. Nowhere to put your open suitcase.
Location, staff, and pool/bar area on 4th floor.
Stayed in July 2025
Reviewed: 30 June 2025
James
United KingdomRoom was too small.
Breakfast in the 5th Street Diner was good. Location good.
Stayed in June 2025
Reviewed: 16 June 2025
Nicole
United StatesNo bathtub, crowded pool
Everyone was super friendly and the food was excellent!!
Stayed in June 2025
Reviewed: 26 May 2025
Kristina
United StatesOnly disappointment this trip was a rude bartender on the rooftop bar
Location
Stayed in May 2025
Reviewed: 23 April 2025
David
United KingdomRoom was too small for 2 people, in room sink and shower unit not ideal.
Location, bar, pool area, reception all very nice and valet parking expensive but very convenient.
Stayed in April 2025
Reviewed: 13 April 2025
Felicitas
United StatesThe rooms are super cute small but works. How ever you can heat the Neighbour tv and also voices as well as some of the music on sixth street. How ever to mention we had the room right next to the elevator
Amazing devices super friendly staff. Great restaurants and lounging at the pool and rooftop
Stayed in April 2025
Reviewed: 31 March 2025
David
United StatesRoom sizes
Decoration vibe
Stayed in March 2025
Reviewed: 16 March 2025
Abramovic
AustriaRoom a little to small. No table no chairs. The pool is not so great for swimming, at least if other persons use it to. Pretty narrow. Also a bit pricey - but maybe that has to do with the period of time - SXSW
ALL folks at the reception exceptional friendly and helpful. The location was perfect - very close to the SXSW convention centre and around the corner of lively 6th street. Style and vibe - great.
Stayed in March 2025
Reviewed: 11 February 2025
Kevin
United Statesroom was pretty tiny and didn't get cleaned everyday
Stayed in February 2025
Reviewed: 23 October 2024
Robert
United StatesDirty clothes from previous guest in the drawer under the closet. U did not like the in room coffee set up. Just a plain old small drip coffee make would be way better than the hot water kettle and the funky tea bag approach that sat on top of the cups. Took a long time to make two cups of coffee.
did not eat breakfast.
Stayed in October 2024
Reviewed: 13 October 2024
Pileiro
United StatesOur showers were warm at best with one morning being cool-cold for the entirety. And it leaked very badly into the room which was a slipping hazard and messy to clean up. Noise level one night was very bad as techno music sounded like it was being played right outside our music until late but the second night it was significantly more quiet. I do know they had a wedding on the noisy night so we thought maybe that was the cause.
The location of the hotel is great! Within walking distance or quick Uber to everything. Loved the style of the hotel and the lobby was cool and cozy, it made me want to hang out down there. The staff was awesome and super friendly. Our room was small but comfortable and had everything we needed. Beds were very comfortable! Biggest highlight was the pool and restaurant upstairs. It’s so pretty up there and the food and drinks were delicious! We spent a lot of our stay at the outside bar, inside bar and at the pool and had great experiences at each.
Stayed in October 2024
Reviewed: 26 August 2024
George
United StatesConvenient location, clean
Stayed in July 2024
Reviewed: 29 July 2024
Helen
AustraliaThe room was a touch smaller than I expected and there wasn’t much space to accommodate the suitcase I had with me as an overseas traveller. It never really felt like I could unpack all of the things I needed for my stay due to the size of the room.
Great location in the middle of the action of down town. There’s no shortage of places to eat and drink and there are a lot of local tourist attractions. The front desk staff were all very friendly and knowledgeable about the area. The bed was comfortable and I enjoyed having a stand alone shower.
Stayed in July 2024
Reviewed: 11 July 2024
Delicia
United StatesThe room I had was really really small. It was hard to move around with 2 people but overall it was nice
That it was downtown right by everything and it had a rooftop pool and bar
Stayed in July 2024
Reviewed: 17 June 2024
Kafuki
United StatesThe room is very small for the price I paid for. But I like the theme of the room
Stayed in June 2024
Reviewed: 13 May 2024
Glolest
United StatesShower-toilet combo was different, not sure how I felt about it.
Restaurant in hotel was nice. Rooftop seating. Quick walk to 6th Street. Staff was very friendly.
Stayed in May 2024
Reviewed: 18 April 2024
Claudia
United StatesThe room was really small and the shampoo/body shower had a bit of a weird smell.
Location, pool,lobby
Stayed in March 2024
Reviewed: 9 April 2024
Ellen
IrelandThe pool facilities were great and there were great food options in the hotel were lovely, the staff were very helpful! Would definitely visit again :)
Stayed in April 2024
Reviewed: 14 March 2024
Chelsey
United StatesThe room was compact, but not unexpected.
This has been the most wonderful stay! You and your staff have gone above and beyond to make this evening special and I want to shout it from the mountain. I’m so grateful to you and your team for this experience. We will remember this trip for a long time! Looking forward to retiring again soon.
Stayed in March 2024
Reviewed: 26 February 2024
Tony
United StatesThere was no balcony in my room, which was the sole reason for choosing this hotel. Staff refunded partial of the money back.
Amenities
Stayed in February 2024
Reviewed: 26 February 2024
Krystal
United StatesExtra charges for every single thing the room was super small
Location
Stayed in February 2024
Reviewed: 9 February 2024
Jennifer
United StatesIt was not really comfortable to work in my room. The chair in the room was not comfortable to sit in for long.
I liked that everyone was extremely nice and helpful. I asked for a coffee cup and it came within 3 minutes.
Stayed in February 2024
Reviewed: 26 January 2024
Maxime
FranceMaybe a bit expansive
Everything was great
Stayed in January 2024
Reviewed: 16 January 2024
Nathan
United StatesBest hotel gym in Austin
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content