400 W 42nd Street, Hell's Kitchen, New York, NY 10036, United States
#24 of 25 B&Bs and Inns in New York
Guests' ChoiceBased on 68 hotel reviews
5.0Cleanliness
5.3
Comfort
5.5
Location
8.1
Facilities
5.4
Staff
5.9
Value for money
5.8
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 7 August 2025
Linda
United StatesThe room we stayed in was not the room we thought we reserved based off of the pictures. That should be clarified that it’ll be ONE of the rooms, not the first few photos displayed. We were ready to lose the $320 we spent just to get a hotel with a much cleaner bathroom. For how much we spent we were honestly better off getting a hotel on the outskirts of the city and just take the subway had we known how easily accessible the subway/bus was. Not exactly thrilled, but I guess that’s partially my fault for not reading the reviews.
Location is great. Minutes away from Times Square and the subway. Really the only good thing about it. Owner was pleasant via text.
Stayed in August 2025
Reviewed: 30 October 2024
Okkes
United StatesIt wasn't clean at all
Stayed in October 2024
Reviewed: 27 July 2024
Phillas
NetherlandsThe pictures showed on booking don’t look like the room we got. The cleanliness seems disappointing. It takes a while for the shower to get warm, after that it burns and the after a while becomes normal warm temperature.
The location is great.
Stayed in July 2024
Reviewed: 21 July 2024
Ilona
UkraineNo AC which was very much needed during the hot days. Bathroom needs to be cleaner.
The location is great.
Stayed in June 2024
Reviewed: 15 June 2024
Sharjeel
Pakistanclean and tidy
location
Stayed in June 2024
Reviewed: 1 September 2025
S
CanadaSo dirty. The bed sheets are stained and dirty. Definitely not washed recently or between uses. I regret not splurging for something better. Absolutely disgusting
Location
Stayed in September 2025
Reviewed: 19 August 2025
Ilija
United StatesLooks NOTHING like the pictures. This should be absolutely illegal. I've seen crack dens cleaner than this The bed doesn't even have a frame you would be sleeping on a mattress on the floor in the dirt They couldn't even pay me to get back there
Nothing
Stayed in August 2025
Reviewed: 11 August 2025
Gonzalo
ArgentinaThe check-in in booking says 12-14, and when the owner answer me, the check-in was at 3pm. Lasting, when you enter to the building, it smell not so good but is only at the first stairs because is where the building store the garbage.
I was in a very little room. Just for rest and take a shower. The apartment was clean, the bathroom was clean. It’s a really quiet place to rest, there wasn’t any kind of noise, and is very close to Times Square what I appreciate very much. The location is very well, subway at the corner. l didn’t use the kitchen, just sleep and take shower, So was ok. The room is quite little, and the bed very comfortable. It hasn’t air conditioned but a fun, and is enough. The room has a middle window and that’s very good. The apartment is very secure, the owner give you the keys.
Stayed in August 2025
Reviewed: 10 June 2025
Kass
New ZealandLuckily we didn't spend much time in our room. Absolutely nothing like the photos. Our room wasn't shown in any of the photos online. We had a window-less room, which made it very hot at night. There was also a fan blowing out hot air in the hallway. The headboard wasn't attached to the bed and was propped up by the pillows The towels smelt clean but had unsightly stains all over them. The walls looked like they needed to be washed and by the time you have two suitcases in there, there's not much room for anything else. The bathroom was tiny and had mould all over the ceiling and dirty black pipes underneath the sink. Our bedroom door awkwardly opened outwards into the 'office'.
Great location, super close to Times Square and had good access to the subway
Stayed in June 2025
Reviewed: 6 June 2025
Sunil
United StatesCreeking floors,the apartment door, the toilet & bathing tub
Location was good
Stayed in June 2025
Reviewed: 24 May 2025
Sarushi
IsraelLess cleaning
Everything is normal.
Stayed in May 2025
Reviewed: 24 May 2025
Jennie
United StatesThe bed were heavily stained, as well as the towels, the walls and the bathroom contained grey mold in various areas on the ceiling. The area was a built in room within the living room so there was no circulation of air which made the room all hot. Before the experience the room owner contacting me was very aggressive and difficult to communicate with.
Stayed in May 2025
Reviewed: 22 May 2025
Jennifer
United StatesTHEY DIDNT GIVE US THE ROOM THAT WAS IN THE PICTURE. I BOOKED THIS ROOM BECAUSE OF THE CUTE LOVE SEAT IN THE PICTURE AND THE HOST STUCK US IN A MAKE SHIFT ROOM IN THE KITCHEN AND THE BED WAS SO DIRTY
Stayed in April 2025
Reviewed: 12 May 2025
Mamadou
United StatesLocation
No
Stayed in April 2025
Reviewed: 3 May 2025
Daniel
United StatesThere was nothing I liked.
Hall was depressing. Entry is a shabby unmarked door next to Burger King. TV did not work. Owner was aware but never fixed it. No hot water in shower. I sent owner a request for a partial refund. Do not expect he will respond. For a small amount more go to the better run cleaner more pleasant Americana Inn nearby.
Stayed in May 2025
Reviewed: 2 April 2025
Mehrabi
United States, I was very pleased with this apartment, very clean, quiet, with a very good view and great access to everywhere. Most importantly, Taz's responsiveness and hospitality. This was my second time here and from now on, whenever I want to come to New York, I will choose this
Stayed in April 2025
Reviewed: 21 March 2025
Samukelisiwe
South AfricaN/A
N/A
Stayed in March 2025
Reviewed: 20 February 2025
Yogi
United StatesI informed the owner of my arrival time, but when I rang the bell, there was no answer (after many texts and phone calls). I received a reply after I got my refund from booking.com.
Stayed in February 2025
Reviewed: 11 February 2025
Evan
United StatesShower took a long time to warmup.
Location location location. Close to everything you want to be close to.
Stayed in December 2024
Reviewed: 21 January 2025
Honarmand
United States• The bathroom was very dirty, which significantly affected my experience. • All the piples were totally clogged preventing me to even take a shower • The general living area was also unclean, making it difficult to feel comfortable. • On my first day here, there was a delay of several hours in providing the key, forcing me to wait outside in freezing temperatures. • The electricity has repeatedly stopped working during my stay.
Nothing
Stayed in December 2024
Reviewed: 16 December 2024
Gonzalo
United StatesEverything is close to the apartment time squares only we have a walk-in less five minutes and it’s a safe place. I recommend.
Stayed in December 2024
Reviewed: 13 October 2024
Nicholas
United StatesNo window in the room.
Very quiet for NYC.
Stayed in October 2024
Reviewed: 4 October 2024
Jugurta
United StatesI advise you friends not to go and reside in this room. Well it's horrible it's a waste of money. What I ask the owner to give a facelift to his apartment, because in the near future you're going to have big problems.
👎 👎 👎 👎 no thing honestly and truly it's the worst, it's the worst residence I've seen in my life. Well already at the entrance, I see piss everywhere.And when you go up the stairs there are bad smells and in the room, it's a disaster, the carpets are dirty, the bed is dirty, there are ticks. I saw ticks, it's really a disaster. I've never experienced moments as horrible as that.
Stayed in October 2024
Reviewed: 30 September 2024
Megan
United KingdomThe room was quite small
Very central
Stayed in September 2024
Showing 1 – 25
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