1078 East White Mountain Boulevard, Pinetop-Lakeside, AZ 85935 , United States
#12 of 31 hotels in Pinetop-Lakeside
Guests' ChoiceBased on 245 hotel reviews
8.5Cleanliness
9.0
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
7.8
Value for money
9.0
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2025
Mauricio
United StatesLoved the beds, super comfy!
Stayed in August 2025
Reviewed: 31 August 2025
Sylvania
United StatesParking... too narrow
Kitchenette. And spacious!
Stayed in August 2025
Reviewed: 21 August 2025
Kathy
United StatesThere are no staff on site. We never saw a housekeeper to get fresh towels or more coffee for our second day. Timberlodge Inn sits next to a short term rental apartment complex. The first night we arrived there was a very loud verbal fighting taking place between 3 adults that was escallating to the point we were getting concerned. Our second night was very peaceful.
The room was very nice with modern furniture and decor. The kitchenette was stocked full with dishes, pots & pans , silverware. The king bed was comfortable and the room also had a loveseat comfy couch , table & 2 chairs and a comfy additional chair. This location is surrounded by lots of beautiful pine trees. It was very quiet most of our stay.
Stayed in August 2025
Reviewed: 12 August 2025
Jeanette
United StatesFor us, we felt like there was no privacy to leave window shades open to enjoy daylight and views. There was also construction going on starting around 8 am.
Location and ease of access. It was clean and a good place to stay. Although we didn’t use it, there is a kitchenette and the unit was recently remodeled.
Stayed in July 2025
Reviewed: 11 August 2025
Mike
United StatesI cant think of anything that was wrong.
I like the remodeling. It looks fresh and clean.
Stayed in August 2025
Reviewed: 5 August 2025
David
United StatesNothing
Quaint, kitchenette and bbq made it feel like home.
Stayed in July 2025
Reviewed: 1 August 2025
Katie
United StatesCommunication was nonexistent. If you stay here, make sure you read your emails because that is the only way you will know how to get into your room or what the expectations are. I texted and I emailed asking if I could stay an extra night and received no response. It seems all communication is via AI? I don’t know that for sure but I did not feel like I had any contact with human beings. Other than that fantastic stay.
I stayed in the pet friendly Queen suite. It was one of the best rooms I’ve stayed in with my dogs. Full kitchen facilities, luxurious bathroom, comfortable beds, clean clean clean. Very near to hiking trails, restaurants, whatever you need. I stayed for two nights and tried to stay for a third. I absolutely loved this stay. It seems they are remodeling rooms one at a time. So very few people were staying at the hotel. Perhaps the construction crew is living in a section of the hotel in the back area.
Stayed in July 2025
Reviewed: 28 July 2025
Sarah
United StatesVery clean. Quiet. Easy check in. Centrally located -walking distance to shops and restaurants.
Stayed in July 2025
Reviewed: 25 July 2025
Chris
United StatesTV volume did not work
Stayed in July 2025
Reviewed: 17 July 2025
Adelina
United StatesSince covid all motels/hotels towels are now needed to be requested when needed and toiletries. When busy it's the last thing on your mind to ask for. It was nice before when clean towels were provided every day.
No breakfast provided but place had a small kitchenette very useful and frig good size to buy and store some groceries.
Stayed in July 2025
Reviewed: 28 June 2025
Melinda
United StatesNot meeting staff/owners, no availability of internet, no ideas or directions provided.
Stayed in June 2025
Reviewed: 25 June 2025
Donna
United StatesDidn't like the office was never open and they don't offer fresh towels or least a sheet change once out of 6 nights stay.
Office was never open, had to hunt down people to get set of towels- and only able to get 2 fresh towels for a 6 night stay ...they do not give services of any kind. Everything was done over the phone if one could get through! Room was clean, parking was weird. Several cars being worked on in the back it's a mix property of residence and rooms for travelers to rent .
Stayed in May 2025
Reviewed: 16 June 2025
Tom
United StatesBed was a little uncomfortable.
Redesigned rooms were lovely and clean.
Stayed in June 2025
Reviewed: 24 March 2025
Yvette
United StatesI would suggest however that if you're offering facilities to cook, we would need dish towels and dish cloths to wash dishes, and a fry pan bigger than the small one that you offer
I liked our room 4K which had a small full refrigerator.
Stayed in March 2025
Reviewed: 14 March 2025
Tracy
United StatesBed was alittle hard.
Really updated, super cute decorations. Nice shower. Great location.
Stayed in March 2025
Reviewed: 21 February 2025
Yvette
United StatesRoom#9, The top three dresser drawers would not open. We had a power outage in the room after using my hair dryer, but it was restored quickly by staff.
The room was spacious, bed comfortable and had everything we needed. Loved that the property accepts pets. We had a room with the kitchenette and it was nice to be able to cook breakfast before venturing out.
Stayed in February 2025
Reviewed: 17 February 2025
Quinn
United StatesThe room was awesome the spa tub was amazing
Stayed in February 2025
Reviewed: 6 August 2024
Jeffery
United StatesDistance to our event venue
Rooms are clean/comfortable/ keyless access
Stayed in August 2024
Reviewed: 26 July 2024
Larry
United StatesIt would have been nice to have a restaurant on site.
Very clean and in good condition
Stayed in July 2024
Reviewed: 14 May 2024
Marlene
United StatesVery nice room very clean only problem was nobody was there over the weekend otherwise we enjoyed our stay and will probably stay there again
Stayed in May 2024
Reviewed: 17 March 2024
Dave
United StatesThe memory foam bed
Location
Stayed in February 2024
Reviewed: 14 March 2024
Carla
United StatesOnly thing I would add is an easy chair.
Size of the room and everything was thought of. All kitchen facilities in a convenient arrangement. Beds were very comfortable and bedding very nice. Room decor was beautiful. Front desk was so friendly and helpful. Would definitely stay again!!
Stayed in March 2024
Reviewed: 17 February 2024
Linda
United StatesSpa Tub. Quiet lovely grounds. Well appointed room.
Stayed in January 2024
Reviewed: 13 February 2024
Kristen
United StatesWe liked it ALL.
The property was lovely! Our room was comfortable and cozy with a fireplace and 2 person jacuzzi tub. It was the perfect start to our honeymoon!
Stayed in February 2024
Mandelieu-la-Napoule, France
Evenskjer, Norway
Kavos, Greece
Hontheim, Germany
De Haan, Belgium
Tak, Thailand
Sahāra, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content