The only thing they could improve on were the towels.

The Windsor is a special place. The rooms are beautiful. The staff is helpful and kind. The free water, bottle of wine (for a birthday), and free parking (off site, but a short walk) were appreciated. The real coffee machine, free ground coffee, and full kitchenette were a plus. The bed was comfortable and was in a separate room from the living room, allowing a quiet sleep. One of our favorites now.

Stayed in August 2025

Nothing

It's was beautiful and we loved the history of the building.

Stayed in August 2025

Beautiful, charming hotel with exceptional staff! Conveniently located. We will definitely come back! Surpassed our expectations! Thank you for a wonderful experience!

Stayed in July 2025

Excellent Concept. Good location. Helpful staff. Easily accessible nearby parking. Overall great experience

Stayed in June 2025

Location

Stayed in July 2025

Netflix wouldn’t play constant buffering/ glitching. Sofa bed frame was sagging: broken

Location, comfort, staff

Stayed in July 2025

Security guard! He let me walk alone oustide witgh my dog at 3am! He shoulkd have at least come to the door to watch me. There was a crazy person trying to talk to me

I loved the whole vibe. Leigh was so sweet and helpful. I loved the cleanliness and all the things in the kitchen. You need some spray to wipe down the counter tops Like a fantastic or something. Right in the middle of everything!

Stayed in July 2025

Our neighbors above us seemed to be running laps in their room and the floors are quite squeeky

Able to accommodate our family of 5 in one room. Offered a unique experience. In the heart of downtown. We had a great time exploring on foot.

Stayed in June 2025

Our stay was to short!

Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) Title: Worth Every Penny – A Thoughtfully Restored Gem We stayed in Room 206 on May 31, 2025, and our experience at The Windsor exceeded every expectation. This hotel is a true gem—beautifully restored, incredibly comfortable, and full of thoughtful details that make you feel instantly at home. The room was spotless, artfully designed, and stocked with everything you could possibly need. From the kitchen to the bathroom, every corner reflected care and attention. We’ve stayed in many places over the years, but this one stands out as truly special. As owners of a historic bed-and-breakfast ourselves—Cypress Lodge in Canal Point, Florida (built in 1936)—we have deep appreciation for properties with character. The Windsor’s restoration is inspiring. They’ve managed to preserve the soul of a historic building while offering the comfort, beauty, and function of a luxury hotel suite. The hospitality was equally impressive—warm, professional, and genuine. You can tell that every team member cares deeply about the guest experience. Simply put, this place is worth every penny. We left feeling relaxed, inspired, and eager to return. Highly recommended.

Stayed in June 2025

The only thing is the noise policy, it was impossible not to make noise just by waking , I’m sorry

I liked everything I was so surprised to find a really nice place to stay

Stayed in January 2025

Love it very clean and close to everything and in walking distance

Stayed in January 2025

The unfortunate state of Asheville at this time brings some sadness to the experience

Ambiance, location, charm, value, ease of access

Stayed in November 2024

Wood floor was slippery in the bathroom. No parking place to drop off luggage.

Huge one bedroom appartment. Great staff that texted info ahead of time to give info. Parking is free a few blocks away. Walking distance of all things downtown.

Stayed in November 2024

Staff were great! Furnishings were exceptionally chic! Location was great!

Stayed in August 2024

it’s an older building with the original hardwoods so the floors actively creak. Be prepared to be woken up when sometimes needs to get up in the middle of the night

excellent location, rooms are adorable, staff is super friendly, unlimited access to water bottles from the lobby fridge (seems like a silly add but, water)

Stayed in August 2024

We liked everything but keep in mind it is on a busy street and rooms facing Broadway are exposed to street noise.

It was charming and in a great location. Close to restaurants and free parking within short walking distance. Great staff and free water and snacks.

Stayed in August 2024

Not much would have been better, it was a great stay. The living room was apparently a bit noisy to sleep in, but it was perfectly fine. We stayed one night only.

Great location and the rooms size was perfect for my family of 5. It was great to have a full living room and kitchen. Staff was helpful and friendly. Beautifully decorated and nice attention to detail.

Stayed in July 2024

None

Privacy and feel of home

Stayed in July 2024

The hotel was very charming

Stayed in June 2024

Although I thought it was great, still a bit pricey.

Nice big room with washer and dryer which was a bonus. Great location.

Stayed in June 2024

Maybe a full length mirror. 4 ladies in one room need more mirrors! lol

Unique, large rooms, comfortable beds, friendly staff, free snacks … I could go on and on! They thought of everything!

Stayed in June 2024

No real issues.

Very well located, large room (actually rooms) with all the facilities. Loved it and extended our stay. Its genuine boutique hotel with all its charm.

Stayed in May 2024

Nothing

Spacious and very clean. Impressed either way historical renovation.

Stayed in May 2024

The center city location is perfect. Our suite was expansive and chic.

Stayed in May 2024