350 Pleasant Valley Way, West Orange, NJ 07052, United States
#3 of 4 hotels in West Orange
Guests' ChoiceBased on 746 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
8.4
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 22 August 2025
Diana
United StatesThe breakfast could easily be improved to ensure better tasting and quality items. No fruit was provided. But understand since there is no restaurant.
Pretty much all of it. Beautiful location and beautiful outdoors while limited seating , I enjoyed seeing the property.
Stayed in August 2025
Reviewed: 10 August 2025
Kaela
United StatesThe rooms AC was not on when we got there so it was 80 degrees in the room. The fixtures are a little outdated and the Continental breakfast was not very appetizing.
The room was comfortable and the front desk people were wonderful.
Stayed in August 2025
Reviewed: 29 July 2025
Shelley
United StatesThe bathroom was a dated and lacked space to keep toiletries. The lighting in our room was not very efficient. The lights were poorly placed. Breakfast was disappointing. The selection was limited and offered no non-dairy options. Healthier cereal options would be nice.
The location was very convenient with ample parking. The front desk staff were friendly and quite helpful. Our room on the 2nd floor was spacious and the bathroom was a decent size. The patio area was welcoming.
Stayed in July 2025
Reviewed: 26 July 2025
Wendy
United StatesA few quirks, it took a while for someone to answer the phone at the main desk, I couldn't get the water to drain in the tub, you had to push very hard on the buttons to get the tv remote to work. With the bathtub drain, they were willing to send someone to the room but it was late and I was tired. The room was not that quiet but it could have been due to the noise of the air conditioner, and I wasn't far from the elevator. I didn't hear other guests.
The staff went above and beyond helping when they could. They were generous, got ice for me when the machine on the 1st floor didn't work (they went to the 2nd for me), allowed a guest of mine to stay & have breakfast with me. The bed was comfy, nice towels in the bathroom, the room had what you needed.
Stayed in July 2025
Reviewed: 14 July 2025
Vickie
United StatesBehind the bed along the top of the mattress was very dirty. And yes i do look at things like that. It tells me how well they clean or dont clean.
Location to where we need to go was great. Breackfest very good. It was a very unique place. The pool was small but nice. The courtyard was very nice and you could eat outside if you wanted.
Stayed in June 2025
Reviewed: 11 July 2025
Jeanne
United StatesToilet in room was running on and off but didn’t bother us enough to report to desk
Entire facility very clean/spacious room
Stayed in July 2025
Reviewed: 10 July 2025
Jennifer
United StatesThe luggage carts. They are dated. I wish they had a pool
It is clean. The staff is friendly. I love the surrounding area.
Stayed in July 2025
Reviewed: 9 July 2025
William
United StatesOur door cards needed reprogramming almost every other day. We had to continually ask for more towels despite requesting four per day. Some aspects of the facility were showing age including uneven walkway from the rear parking lot. Side door was left open/unlocked which could be a security concern.
Great location and value. Staff was helpful and friendly. I liked the lobby and facilities.
Stayed in July 2025
Reviewed: 28 June 2025
Raymond
United StatesThe breakfast offered was disappointing.
The rooms on the top (3rd) floor were lovely and spacious. Very well appointed. Crown molding and more.
Stayed in June 2025
Reviewed: 14 June 2025
Sheryl
United StatesThe pillows could be more comfortable
Location and cleanliness
Stayed in June 2025
Reviewed: 9 June 2025
Marie-luise
United StatesIt was all good!
The breakfast offered was plentiful and a range of food. The space was clean. There was an issue with the toilet and they repair person came very promptly. There's also a nice outdoor seating area.
Stayed in April 2025
Reviewed: 8 June 2025
Raymond
United StatesOur tv remote didn’t work. We waited hours for help. We asked the night manager for a blanket. He said he had to bring it up but three hours later we just went to bed I sweatshirts.
rooms and appointments were terrific
Stayed in June 2025
Reviewed: 7 June 2025
Jasmine
United StatesBreakfast wasn’t good .i only ate eggs
Cleanliness, nice & supportive staff , free breakfast
Stayed in May 2025
Reviewed: 22 May 2025
Natalie
United Statesbreakfast was good later checkout was helpful
Stayed in May 2025
Reviewed: 19 May 2025
Eric
United StatesBreakfast at 8 was too late for us both days
Stayed in May 2025
Reviewed: 5 May 2025
Delanie
United StatesToo many carbs on the breakfast. Only cold options some days.
The convenience of the location. I was in town to bury my brother and it was close to everything I needed. The staff was accommodating and helpful.
Stayed in May 2025
Reviewed: 1 May 2025
John
United StatesThe breakfast was a little weak. No proteins offered, only grains and some bananas. The juices were out of concentrate and only colored water.
The room was very fresh and new. Very clean.
Stayed in April 2025
Reviewed: 20 April 2025
Bola
United StatesGood place to stay
Stayed in April 2025
Reviewed: 14 April 2025
Lorna
United Statesthe ac. Vent in the bathroom was too noisy and the toilet kept running . Kept waking me up
The breakfast was fine.
Stayed in April 2025
Reviewed: 14 April 2025
Edith
United StatesGreat!
Stayed in April 2025
Reviewed: 8 April 2025
Simma
United StatesNothing
Quiet. Comfortable.
Stayed in April 2025
Reviewed: 7 April 2025
D
United StatesStay: 04/05/25; Didn't appear to be Express check out available or if so, it wasn't made clear in email confirmations and/or signage in the room/on desk.
Stay: 04/05/25; The room (Two Double Beds) and bathroom was spacious, clean. Had everything I needed in the room, and felt comfortable and safe, while there.
Stayed in April 2025
Reviewed: 4 April 2025
Patience
United StatesThe breakfast was not good,
Stayed in March 2025
Reviewed: 26 March 2025
Zeva
United StatesFor us it was about the location. Perfect location, clean, easy check-in and check-out with nice breakfast. We would definitely stay here again.
Stayed in March 2025
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