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Reviews of The Westin St. Louis 4 stars

811 Spruce Street, Downtown St. Louis, Saint Louis, MO 63102, United States

#25 of 84 hotels in Saint Louis

Guests' Choice

Review score

Based on 325 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Will try again if price is right and discount is offered
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough employees in the Restaurant and bar. Tub in room was fithy we did not use it.

    Downtown

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Relaxing weekend in a beautiful room
    • With a pet
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 2 nights

    Your valet who greeted us on Friday and your front desk staff who made my sister, myself and my dog Rosie feel right at home. Such a lovely and special stay. Our room that overlooked the ballpark was fabulous with the soaker tub and amazing shower.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The parking is not included in your stay.

    The location was wonderful!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was beautiful and convenient. When my friend left me at the bar by myself the bartender made sure I was safe, shout out to Jamal!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Price

    Great Location, Excellent staff, clean and comfortable.

    Stayed in July 2025

  • Reviewed: 13 August 2025

    10
    Very comfortable & convenient
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Needed more than one valet when leaving. The pour guy was running himself crazy

    Located perfectly near Busch Stadium, nice, large rooms

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Nice, clean, and convenient hotel with spacious rooms and excellent staff.
    • Leisure trip
    • Couple
    • Deluxe King Room with Roll-in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Close to ballpark

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    If we plan a trip to St Louis we definitely will consider staying there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant food was good for dinner not exceptional. The pretzels with cheese curd was not good but the servers were great.

    The staff were extremely friendly!! The gentleman who valet our car was the BEST!!

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Had a great time, staff in the restaurant, desk, and valet parking was terrific
    • Leisure trip
    • Couple
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bed sheets were weird. No bottom fitted sheet and the flat sheets(2) were short. It was like the bed was short sheeted

    Close proximity to Busch Stadium

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Very friendly location! Friendly staff, restaurant & bar were great!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Our didn’t work but we weren’t I. The room long enough to watch it anyway.

    The location is perfect if you’re going to a game, staff was very attentive, the restaurant was great. Just a really great overall experience.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    The reservation amount did not match the charge for the room- the clerk said they added a fee for miscellaneous stuff and if in a couple days it turned out we shouldn't be charged the additional fee that it would be returned to the card - I hate anyone that puts a fee on a bill without discussing it with the customer

    The room was spacious - the bed was comfortable - the bathroom was awesome

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Awesome stay after the ballgame
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Little pricey

    Staff, location, comfort

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Location
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Great location next to Bush Stadium

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Beautiful hotel excellent staff BUT don’t order room service without verifying the order and being able to read the rece
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room service!!! Order was wrong and the person who delivered the food lied about what food he had brought. He asked me to sign a receipt that I could not even read what it said on it.

    Location. Front desk staff were very warm and welcoming. The valet staff were friendly and efficient.

    Stayed in June 2025

  • Reviewed: 10 April 2025

    10
    Amazing hotel.would highly recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is fabulous! The rooms are large and the stag al can’t do enough for you. Great place to pick up and return your hire car from. Lots of local places to eat.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent Hotel. But parking is expensive.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Check in was slow and parking was a terrible. The staff was not very helpful with parking questions

    Very nice room

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Very nice place,just prepare several extra expenses w the parking and breafast/dinner.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was an $40 extra each night,breakfast was around $15 to $20 per person.

    Location was great,rooms were very nice,staff was very friendly.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking pay.

    This place is my favorite location. It is always clean, and the hospitality is always warm.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The parking situation was less than desirable! Very congested upon arrival for check in. The parking lot, which was expensive, was 2 blocks away from the hotel!

    Perfect location for the event we attended. Lobby was very nice. Staff was very nice, well presented and helpful. Our room was very nice and clean.

    Stayed in February 2025

  • Reviewed: 27 January 2025

    10
    It was great, thanks again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Everything, everyone was nice and the hotel was overall nice!

    Stayed in January 2025

  • Reviewed: 26 January 2025

    10
    Staff was absolutely awesome !
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I was charged more than my original booking price but overall it really was a good place to stay.

    The property was excellent & exceeded expectations!

    Stayed in January 2025

  • Reviewed: 6 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was amazing

    Overall loved the location and views of ballpark village

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The view wasn't great from my room, I was overlooking the parking garage for the stadium, but I can't really complain about that too much, knowing it is a downtown location, you get what you get. The 40 dollars for parking seems a bit steep for a "anyone can park here" kind of lot. Unsecured and open. I'm glad I was only staying 1 night so I didn't have to worry too much about someone wanting to get into my vehicle, but I figured there would be some sort of ramp or garage available for the hotel staff and guests. The fee for the Internet was also a bit much I think, generally that's built into the room fee in my experience.

    The front desk man ( I didn't get his name- I was exhausted from driving all day), was so nice and pleasant when I arrived. Very smooth check in. The general lobby was very well kept and inviting. I had no issues finding my room and everything was in order when I settled in. I loved the amenities and the overall quietness of my stay, I can't tell if it's because there weren't a lot of occupants on the floor that day or not, but it was nice and quiet. The bathrooms were spacious and very nice, and the bed was very much to my liking, firm but not like a board. The heater/ac was relatively quiet. Also the staff in the front area ( not sure what their job description is), the woman working 12/28 at night was so nice and helpful, I had parked trying to find the lot on my Google maps and she came up and let me know which way to find it and then she happened to be walking by when I was retrieving my bags. She said she was glad I was able to find it alright, and I thanked her again! She also was very sweet to my kitty I had traveling with me Everyone was very helpful and pleasant in my experience.

    Stayed in December 2024

Showing 1 – 25

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