Reviews of The Village Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
168 East Main Street, Richfield Springs, NY 13439, United States
#3 of 3 hotels in Richfield Springs
Guests' ChoiceReview Score
Based on 178 hotel reviews
7.9Score breakdown
-
Cleanliness
8.5
-
Comfort
8.3
-
Location
8.5
-
Facilities
7.9
-
Staff
8.6
-
Value for money
8.0
-
Free Wifi
8.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: August 10, 2025
Lester
United States5 Reviews1 helpful vote9.0“The price was b”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The location was fine. There was no breakfast provided,however there is a restaurant practically next door.
Stayed in August 2025
-
Reviewed: August 8, 2025
Anthony
United States11 Reviews9.0“Perfect experience. No pretences-good value.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The price was great for the location. No negatives.
Service was good. Management was very accomodating.
Stayed in August 2025
-
Reviewed: August 4, 2025
Elizabeth
United States2 Reviews9.0“Have stayed with them for three years and very happy.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Needs a little update
Convenience
Stayed in July 2025
-
Reviewed: July 23, 2025
Todd
United States1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
I was most impressed with the little details. The shower had a mat to prevent slipping. There were complimentary bottles of water in the refrigerator. The AC was a piece of cake to control.
Stayed in July 2025
-
Reviewed: July 17, 2025
Michael
United States4 Reviews8.0“Comfortable, clean and economical room with no frills.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It met my expectations
No breakfast was included in the price.
Stayed in July 2025
-
Reviewed: June 24, 2025
Donald
United States2 Reviews8.0“Sweaty in Richfield Springs”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
We weren't able to adjust the A/C unit to cool lower than 72 and 73 at night. We woke up sweaty.
Very clean and great location for us.
Stayed in June 2025
-
Reviewed: June 21, 2025
Maryana
United States31 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Queen size bed, not King
We stayed for one night. The room and bathroom are small, but very clean and comfortable. This is not our first time here and we always stay at this motel. We recommend it.
Stayed in May 2025
-
Reviewed: March 24, 2025
Carolyn
United States77 Reviews5 helpful votes8.0“Affordable and very clean”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
People arrived next door around midnight and we could hear them talking loudly. Turned on fan to block them out.
Reasonable price, clean, close to restaurants. Nothing fancy, but absolutely fine.
Stayed in March 2025
-
Reviewed: October 24, 2024
Bruce
United States1 review9.0“very pleasant”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
liked everything
N/A
Stayed in September 2024
-
Reviewed: October 16, 2024
Elizabeth
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
We did not join you for breakfast as we were to attend a family brunch. Location was perfect as it was close to the venue where our relative got married/reception. Even though you are close to Rt. 20 it was quiet. We really appreciated your assigning us the handicapped room when it became available. One of us needs to use a walker to get around and the room was spacious enough to do that safely, with ease. We were pleased you had four rooms available to accommodate our family group. Convenient, safe, comfortable and very neat/ clean! Well done! Thank you!
Stayed in September 2024
-
Reviewed: September 29, 2024
Bonnie
United States1 review9.0“The room was ready for our late arrival. Bed comfortable, far enough off toll road to be quiet.”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
Ice machine not working
Clean, water provided, check in easy.
Stayed in September 2024
-
Reviewed: August 26, 2024
Gerald
United States22 Reviews2 helpful votes9.0“Great overnight stay”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Freshly remodeled, neat & clean. Great value for overnight stay.
Stayed in August 2024
-
Reviewed: August 14, 2024
Marianne
United States4 Reviews8.0“Nice and homey”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A little continental type breakfast would have been great!
Don't be fooled by the plain exterior. It isn't fancy, but I was surprised by how nice it was. Bathroom looked to be recently redone, and everything was very clean. I would definitely stay again!
Stayed in August 2024
-
Reviewed: August 12, 2024
Brigitta
Germany12 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Convenient, comfortable, clean room for a stopover.
Stayed in July 2024
-
Reviewed: August 3, 2024
Mary
United States11 Reviews2 helpful votes8.0“Room was clean and the ac worked. Staff helped hook up to WiFi.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Had a minor problem with flushing but my husband fixed it. Not a reason to not stay here again
Very quiet area. Close to the restaurant we went to dinner and then breakfast before we were on the road again.
Stayed in August 2024
-
Reviewed: August 2, 2024
Scott
United States3 Reviews8.0“Older but clean budget motel”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Good location Easy check on
Stayed in August 2024
-
Reviewed: July 29, 2024
Eddie
United States1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
Small room for three people.
Great location for getting to Glimmerglass Opera. Very clean but no daily service for three night stay. Excellent value..
Stayed in July 2024
-
Reviewed: July 15, 2024
Gary
United States1 review7.0“Staff was friendly and helpful”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
Mattress was a bit more firm than we like
N /A
Stayed in July 2024
-
Reviewed: July 3, 2024
Britney
United States10 Reviews3 helpful votes8.0“Don’t judge a book by its cover!!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Not much to NOT like! This is in a small town so not very much in the area to eat but what is available is really great options! This is also about 25 minutes from Dreams Park if you’re staying for Baseball Tournaments. That’s what we came for, which wasn’t a horrible drive to and from just a heads up for those who are looking!
This is a quiet area in a cute small town. This is an older motel but kept up very well by the owners. The bathrooms have been renovated. The beds we’re comfortable also. The owners take good care of their guests and are knowledgeable about the area if you need help with anything. Seriously, don’t let the photos fool you into thinking this is a ran down place, it’s very well taken care of and a safe place to stay!
Stayed in July 2024
-
Reviewed: June 27, 2024
Bill
United States6 Reviews8.0“Can’t say anything bad about the Village Mitel”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Look, you’re staying in Richfield Springs. The motel was clean, the water was hot, you could walk to get something to eat and the woman at the front desk was very nice.
Stayed in June 2024
-
Reviewed: May 30, 2024
Catherine
Canada11 Reviews7.0“It was a good stay for the purpose of the trip.”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
No hot water in the shower, it was lukewarm. No room service , if fresh towels was needed you had to ask for them.
The location was good , close to services, gas station, restaurants, convenience store. The staff is composed of the two owners, very nice people. It was a quiet place.
Stayed in May 2024
-
Reviewed: April 14, 2024
Maggie
Canada106 Reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Road side stop, clean. Small room.
Stayed in April 2024
-
Reviewed: November 3, 2023
Carol
United States26 Reviews5 helpful votes8.0“Great Value, Clean and Comfortable Accommodation”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There's not really anything that I was disappointed with. The rooms and bed were clean. The bed was decently comfortable. It takes a bit of time for the water to heat up. But oh well, a couple of minutes later, you have a nice hot shower with good pressure. I would stay here again when we're in the area.
This place was perfect for us for our two night stay. It was in a great location for us. It's in a quiet, old town. It's nothing really special looking on the outside, but I had trusted the reviews on Booking, and I'm glad I did. The lady at check in was very nice, and said hello anytime I saw her on the property. But we were left alone other than that. The room was good size and clean. Having a microwave and fridge is very nice. It was nice and quiet at night, and I slept well. They left us 3 bottles of complimentary water, which is a first for me, and I travel around a lot. Oh and the price...can't forget that! For the price, this motel is a great value!
Stayed in October 2023
-
Reviewed: November 2, 2023
Maryana
United States31 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
AC is a bit noisy.
Nice place. Calm, quiet. Convenient location. Clean and comfortable room and bathroom.
Stayed in October 2023
Guests also reviewed these properties:
-
Vienna House Easy BraunschweigBraunschweig, Germany
-
UNA Hotels Century MilanoMilan, Italy
-
Courtyard by Marriott Kazan KremlinKazan, Russia
-
Maris HotelHaifa, Israel
-
Agroturismo Sa DuaiaArtá, Spain
-
Aurum B&BSan Giovanni Teatino, Italy
-
Rockvale House Bed and BreakfastBallybofey, Ireland
-
Pride Plaza Hotel, Aerocity New DelhiNew Delhi, India
