Reviews of The Trailhead 2 stars
3892 Lake Tahoe Boulevard, South Lake Tahoe, CA 96150, United States
Loading
Guests also reviewed these properties:
Setúbal, Portugal
La Oliva, Spain
Greenwood Village, United States
Marmari, Greece
Macon, United States
Lviv, Ukraine
Paihia, New Zealand
Rome, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewJacuzzi tub, large bed, clean room, nice staff
Small parking lot, other than that really had no complaints
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI had to cancel because when I arrived at the place dirty apartment with bad smell dirty refrigerator dirty carpet dirty bed I don’t recommend for anyone to stay in this place
I didn’t like to call dirty and stinky
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClose to everything
Microwave did not work
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe floors were dirty. There was no end table or chair in the room. There was no coffee pot or coffee in the lobby. The shower temperature was inconsistent; cold one moment then extremely hot the next. One of the spring beds with a thin pillow top in the room was flipped over and highly uncomfortable. The pool was drained and therefore inaccessible. And even getting into the room with the key(s) provided was difficult.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewIn town for a concert and it was an easy walk to stateline. Self-Check in was super easy
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation to State Line
Dirty, permanent residents, dirty clothes left in the dresser, soft spots in floor, staff non existent in the office and even though it was a non smoking room it had a leftover smell. The stair case had bottle jacks under the post holding the stairs up.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLove that it was located by food shopping areas
It was smokey, dusty and carpet hasn't been shampoo and a spider was crawling on my face as me and my daughter where watching tv beds where not comfortable I kept tripping over the bed sheets dragging on the floor .
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation we were able to walk around.
The beds were not comfortable at all. We didn't get new towels or toiletries. The sink was leaking when it was in use.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewStaff was nice
but 345$ for one night is crazy and rooms were “clean”looking but dirty if u look closely like at sheets they looked dirty and the room stank too
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewClose to lake accesses
Everything . No coffee No breakfast Flat pillow Hard bed mattresses Smelled like dog pre in carpeting Musty And overpriced for one night stay I will never book a stay there again
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewIt is a good place to stay
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewLocation View of mountains
Self check in didn't get email until after we got there Broken down old former great looking lodge Smelly to
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewIt's walking distance to downtown South Lake Tahoe. Check-in went smoothly.
The heater was not working properly in our bedroom. We informed office staff and asked for extra blankets. They fixed the heater & brought blankets, to the bedroom, while we went out to dinner. One of the blankets had, what appeared to have mouse poop droppings. The TV remote needed batteries. We had to look for staff to give use new batteries. WiFi connection was very slow.