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Reviews of The Trailhead 2 stars

3892 Lake Tahoe Boulevard, South Lake Tahoe, CA 96150, United States

#56 of 57 hotels in South Lake Tahoe

Guests' Choice

Review score

Based on 60 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    6.0

  • Location

    7.8

  • Facilities

    5.2

  • Staff

    7.0

  • Value for money

    6.0

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 4 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was smokey, dusty and carpet hasn't been shampoo and a spider was crawling on my face as me and my daughter where watching tv beds where not comfortable I kept tripping over the bed sheets dragging on the floor .

    Love that it was located by food shopping areas

    Stayed in August 2025

  • Reviewed: 6 July 2025

    4.0
    Basically just a bad nights sleep and nothing to wake up to
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything . No coffee No breakfast Flat pillow Hard bed mattresses Smelled like dog pre in carpeting Musty And overpriced for one night stay I will never book a stay there again

    Close to lake accesses

    Stayed in July 2025

  • Reviewed: 6 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Self check in didn't get email until after we got there Broken down old former great looking lodge Smelly to

    Location View of mountains

    Stayed in June 2025

  • Reviewed: 4 November 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms could use some fresh paint and a new sink. The remote was dirty and you couldn’t get a steady temperature in the shower

    Location was close to restaurants and shopping

    Stayed in November 2024

  • Reviewed: 4 January 2023

    4.0
    to much noise with the man next to my door
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    it was supposed non smoking area BUT but BUT next to my door was a man always smoking and doing BAD staff . My room doesn’t have a desk and not a drawer to put my other clothes not coffee maker and I got disappointed it looks so different as years ago

    is close to all stores

    Stayed in December 2022

  • Reviewed: 24 September 2022

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    One room smelled really weird. Small bathroom. Not the cleanest carpet. Smaller insects. The rooms did not justify the price

    Great Location, friendly and helpful staff. Options for disabled people and possibility to bring your dogs with you. Some rooms were nicely decorated. Nice system with the roomkeys.

    Stayed in September 2022

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small parking lot, other than that really had no complaints

    Jacuzzi tub, large bed, clean room, nice staff

    Stayed in August 2025

  • Reviewed: 26 August 2025

    1.0
    I didn’t get to stay at the place I canceled because my guard is all dirty and smells bad
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t like to call dirty and stinky

    I had to cancel because when I arrived at the place dirty apartment with bad smell dirty refrigerator dirty carpet dirty bed I don’t recommend for anyone to stay in this place

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Good and close to everything
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Microwave did not work

    Close to everything

    Stayed in August 2025

  • Reviewed: 18 August 2025

    3.0
    Do not recommend
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The floors were dirty. There was no end table or chair in the room. There was no coffee pot or coffee in the lobby. The shower temperature was inconsistent; cold one moment then extremely hot the next. One of the spring beds with a thin pillow top in the room was flipped over and highly uncomfortable. The pool was drained and therefore inaccessible. And even getting into the room with the key(s) provided was difficult.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    7.0
    Perfect one nighter spot when needing to be near the action of Tahoe at a lower price
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    In town for a concert and it was an easy walk to stateline. Self-Check in was super easy

    Stayed in July 2025

  • Reviewed: 7 August 2025

    3.0
    Don’t stay. Even though the price was okay it is very poorly maintained.
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty, permanent residents, dirty clothes left in the dresser, soft spots in floor, staff non existent in the office and even though it was a non smoking room it had a leftover smell. The stair case had bottle jacks under the post holding the stairs up.

    Location to State Line

    Stayed in August 2025

  • Reviewed: 31 July 2025

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not comfortable at all. We didn't get new towels or toiletries. The sink was leaking when it was in use.

    Location we were able to walk around.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    3.0
    I’d pay more to stay elsewhere if u like cleanliness
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    but 345$ for one night is crazy and rooms were “clean”looking but dirty if u look closely like at sheets they looked dirty and the room stank too

    Staff was nice

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a good place to stay

    Stayed in June 2025

  • Reviewed: 21 January 2025

    2.0
    I do not recommended this place. Rooms were not very clean.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The heater was not working properly in our bedroom. We informed office staff and asked for extra blankets. They fixed the heater & brought blankets, to the bedroom, while we went out to dinner. One of the blankets had, what appeared to have mouse poop droppings. The TV remote needed batteries. We had to look for staff to give use new batteries. WiFi connection was very slow.

    It's walking distance to downtown South Lake Tahoe. Check-in went smoothly.

    Stayed in January 2025

  • Reviewed: 1 December 2024

    8.0
    I love our stay!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cozy, clean, affordable and staff are very nice! The location is really convenient too!

    Stayed in November 2024

  • Reviewed: 1 December 2024

    9.0
    Would rebook in the future, very satisfied!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like the pillow quality as I woke up with a stiff neck.

    I liked that they have parking and the convenience of the location.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    2.0
    Cozy rooms could use more maintenance, what looks like mold and grim around the bath area. Also woke up with 15+ bed bug
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    My man and I both woke up with lines of bites, more popped up each night we even slept on top of my own cover the second night and still got them..possibly from the comforter and the pillows, apparently the mattress have bed bug protectors but i would double check the seems of the bed before getting comfortable! and keep your clothes/suitcase in the bathtub to avoid bringing BED BUGS home! As well as the Spa tub was not very clean at all it had a film all around it and i had to hand wash everything before actually enjoying my vacation. Bed bugs exist here…it’s not a spider or mosquitos as the owner of the property told me.

    The rooms felt very home like very cozy, the property is okay cleanliness of the rooms could be much better you could see mold and dirt in most corners, i liked the location being in the middle of most of all the fun tourist spots but you’ll find that at any ‘lodge’/hotel down in tahoe.

    Stayed in November 2024

  • Reviewed: 17 October 2024

    1.0
    The worse hotel ever
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was wrong with that place , need to close that place immediately

    Nothing , was the worse night , blankets dirty , strong odor all over the room , carpet dirty , very bad hygiene for that room.

    Stayed in October 2024

  • Reviewed: 5 September 2024

    7.0
    Not the greatest place but budget friendly given the area
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    When booking, the room showed a hot tub, we did not get that. Also Booking.com mentions breakfast, nothing available onsite. The room was old, carpets were stained, bed was uncomfortable, lawn furniture was used inside, this hotel has full time residents, there were lights on outside of the room so you don’t know if it was 3am or 3pm.

    Room was “affordable” for the one night we were in town. Easy walk to restaurants and casinos. Plenty of onsite parking. Very friendly staff!

    Stayed in September 2024

  • Reviewed: 3 September 2024

    1.0
    Gross
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This property is not clean in any way. Room smelled horrible and seemed like they were trying to cover it up with air freshener. Beds were like sleeping on a mattress filled with rocks. People on second floor running around inside room, tried to call front desk and it was closed. And no phones in rooms. Pet area was drenched with over watering so was almost all mud. Lesson learned pay extra for a decent room.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    3.0
    Over-priced accommodations near Stateline.
    • Leisure trip
    • Solo traveller
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    The TV remote wouldn't turn the TV , off, or adjust volume and no hotel staff to remedy the issue. The carpet was old and dirty. The room was smaller than expected. The floor squeeked. The place needs a renovation. For the price, I would try anything else!

    The sheets and towels were clean.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    1.0
    Sad 😢
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Smells bad, tub jets don’t work, rooms are dirty, bed comforter was dirty, pee, stains on the carpet. It was not worth $300 a night.

    Location

    Stayed in August 2024

Showing 1 – 25

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