No access to ice machines so had to call desk to have some delivered. Only had 1 washcloth for 3 people so had to call for some. No microwave.

Location

Stayed in August 2025

The facilities

Stayed in August 2025

I didn’t like that one night valet forget to put valet ticket on my car and my car was booted and had to wait over an hour to get the boot off and was running late to catch my flight

I loved that the property was in a great location and the staff was very friendly

Stayed in June 2025

There was only one elevator and it was in the front so we had to walk a maze to and from our room

It was in a good spot. Clean

Stayed in July 2025

Comfortable, friendly hotel in a good position to access all the holiday goals.

Stayed in June 2025

We left our rental car with valet for 2 days in perfect condition, it was returned with a crack on the passenger window. Report was taken however, our claim was denied. Valet company did not accept any responsibility for the damage to the car on THEIR watch. Very disappointed with this service at $45 per night! Consider parking elsewhere as the staff could care less about your vehicle. Take photos before they take the car is my advice.

No complaints about our room/beds. All very comfortable. Location was great too. Easy 15 min walk to Bourbon/Canal St

Stayed in May 2025

The water in the shower was never hot and I thought a bit pricey for being over a mile from Borboun street and the French quarter.

Staff was friendly especially the bartender Adrian and beds comfortable. Dud respond to our needs.

Stayed in May 2025

Electrical outlets are all loose

Clean and friendly staff.

Stayed in May 2025

None

Location

Stayed in May 2025

The room i stayed in smelled a little musty, other than that it was great!

Stayed in May 2025

There was a slight smell I assume coming from the pipes in the bathroom.

The staff was very friendly and welcoming.

Stayed in May 2025

n/a

Room size was excellent, location was on the Riverfront and Staff were excellent. We stayed one night and the picked up a cruise, on our return we discovered a trip we had booked (not via hotel) had been cancelled. Carey (concierge) was amazing he booked us another trip and a taxi to the airport on our return and reception looked after our luggage and printed our boarding passes for the flight home, its class customer service.

Stayed in April 2025

Changing hotel brands during stay

Great location and view

Stayed in January 2025

N/A

Very nice staff

Stayed in March 2025

I had to wait 45 minutes for room. Then smell overpowering. Staff offered to move me in the morning. Was much better room. They were very professional and nice once situation came to their attention due to a very kind housekeeper who saw I had my door propped open.

First room had an issue with overpowering cleaning product smell. Apparently there was an accident on the rug.

Stayed in February 2025

It was Mardi Gras … so, parking was not ideal but not completely unexpected to have issues at this time. All I can say is try to secure parking at your time of reservation or you may end up in a different location for parking during your stay!

The room was nice and overlooked the courtyard. The hotel itself is starting to show some wear on the furniture, carpet, bathroom - but was clean. The bartender Leonard is excellent!

Stayed in March 2025

Parking and the microwave was only available by check in desk

The staff was so friendly and helpful

Stayed in March 2025

The ac didn't work At all and there was a horrible smell that never dissipated. It was okay. Only stayed for Zulu ball. Location was convenient. Staff were nice mostly.but the room feeling like a sauna and smelling like a day old broccoli was not ok

Location

Stayed in March 2025

I was locked out because we were there late and answering the phone not happening. He tried to contact the front desk. It took forever to get inside because we got there around 11 PM. Upon entering our room, there was blood on both of our pillows. They told us we could get new pillows did not offer any new room . $100 checkout fee was applied even though we didn’t say anything about not getting a new room we were only an hour late checking out.

Love the location, beautiful decorations

Stayed in February 2025

There are limited dinning options around the hotel

Convenient hotel on Riverfront area. Good hotel for the price, calmer location and 10-15 far from the French Quarters

Stayed in February 2025

Parking ballet only and when I checked out I was charged even tho I went through a 3rd party vendor and paid through the website. So I was changed double. I called front desk and was told to expect a refund in 7 to 10’days. That’s a few hundred dollars so not tingly about that.

It was nice and clean

Stayed in February 2025

The rooms were a little small. Bedding could have been better.

The staff was extremely friendly and helpful. That was the best part! The bedding could have been better. The location was excellent.

Stayed in February 2025

conference-area hotels are always extremely expensive during large international events, with a price increase of nearly $100 per night during peak event days

easy commute to conference location, clean, friendly staff, nice fitness room

Stayed in January 2025

There was some musty, wet smell in the lobby, like old dirty mop water. And the fitness room had an off putting smell, could not stand to be in it. Rooms were old, beds uncomfortable.

It was conveniently located

Stayed in December 2024