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  5. Reviews of The Plaza Hotel Pioneer Park

Reviews of The Plaza Hotel Pioneer Park 5 stars

106 West Mills Avenue, El Paso, TX 79901, United States

#1 of 111 hotels in El Paso

Guests' Choice

Review score

Based on 580 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 7 September 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is absolutely beautiful. The furnishings and decor in the lobby were wonderful. Rooftop was stunning and drinks were delicious. Just what we needed after a long day of travel. All staff were so accommodating and kind.

    Stayed in September 2025

  • Reviewed: 7 September 2025

    10
    The stay was awesome
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Rooms are so comfortable and clean, definitely recommend
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything about this property, location was awesome

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    I love El Paso and this is the prettiest hotel in the southwest!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The architecture and location

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Good!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, nice staff and good location

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful restoration of historic building. Wonderful, helpful staff. Impeccably clean

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    A place to get away from day to day life.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The only thing was that the air was turned off or night or something cause I was hot. I had the thermostat at 66. Idk if it was me or the room. But it was hot at night but just uncovered myself and it was ok.

    It was beautiful, relaxing, and the hotel emailed. Me before my stay. To see if I wanted to personalize my stay. It was my husband's birthday. And they asked if I wanted to get a bottle and some sweets. I said yes and they gave me a happy Birthday cupcake and a Coke for free. And the other thing I upgraded was waiting for us in the room. Everything was beautiful.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing. Great hotel.

    Not only were the staff efficient, professional and personable, they were caring of my demented cousin who i was traveling with. They were polite and protective and lively. Above and beyond.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    10
    SPECTACULAR
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    ABSOLUTELY NOTHING!!!!

    We loved EVERYTHING about The Plaza Hotel Pioneer Park. The cleanliness, the decor, the history, but most importantly the staff!!! They were so kind and helpful. Jaime in Ambar was beyond incredible. He treated us with such courtesy and as if we were his best friends telling us about the history of the hotel and answering all of our questions. We also enjoyed fantastic crafted cocktails and a spectacular ribeye at the Ambar. We definitely will be returning to The Plaza Hotel Pioneer Park.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    10
    Oh So Fancy
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    We had an unforgettable experience at this luxury hotel. From the moment we walked in, the attention to detail in every square inch of the space was clear. It’s obvious a lot of thought went into creating an atmosphere that feels both elegant and welcoming. The staff were warm, attentive, and truly made us feel cared for throughout our stay. The food was fantastic. Every meal felt like a treat. The location couldn’t have been better either. We were just a short walk from great bars, restaurants, and beautiful scenic spots that were perfect for a romantic evening out. Even the restrooms and shower fixtures stood out. Everything felt solid, high-end, and thoughtfully chosen. Nothing plastic here. All metal, mi gente! It’s those little details that make a big difference and remind you you’re in a place that takes pride in quality. One of the things that stood out most was the design. Every texture, color, and piece of décor worked together to create a soothing, rich, and regal ambiance. It’s the kind of place where you instantly feel relaxed, yet elevated. It’s clear this hotel has thought of everything. We’re already looking forward to our next stay!

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beautiful place to stay

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    5 star treatment all the way..
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beautiful such an impressive hotel

    Stayed in July 2025

  • Reviewed: 22 June 2025

    10
    Upscale stay in heart of EPTX
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There’s not a lot of entertainment but it’s a revitalized area so hopefully that changes.

    Very comfortable, excellent on site restaurant with valet in the heart of Pioneer Park.

    Stayed in May 2025

  • Reviewed: 11 June 2025

    10
    very nice hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    location

    Stayed in May 2025

  • Reviewed: 9 June 2025

    10
    Amazing! Staff is helpful and kind.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is beautiful

    The room was amazing! They have a dog menu! I love it here. We extended our stay because we were so pleased!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Beside noisy on the weekend the beds were very comfortable and the accomadation of the room.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    It was noisy in the weekend becasuse of the events going on Saturday and early Sunday.

    very comfortable and clean. Staff very nice and helpful.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    N/A

    Stayed in May 2025

  • Reviewed: 21 May 2025

    9.0
    What a lovely hotel!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Some noise from the nightclub a few doors down.

    Gorgeous place. Great decor. Our room was beautifully decorated and had great lighting. The bed was really comfortable. Aircon was effective - and quiet! Breakfast (extra charge) was elegant and delicious, and a better value than I expected. We both just felt like it was a treat to be there.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Hospitality was great. The room was beautiful and comfortable. The gym was great and liked the interactive iPads that you could do workouts with. Dinner was great. The breakfast buffet was delicious. Can’t wait to visit again

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Enjoyed our one night at the hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was loud music and street noise until 2 AM on a Friday night. The windows don't block the street sounds and celebrations.

    Beautiful hotel with large modern rooms in a historic, art deco building. Very comfortable. Beautiful roof top bar.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No pool. Weird light in the bathroom that couldn’t turn off

    Nice hotel

    Stayed in April 2025

  • Reviewed: 3 May 2025

    8.0
    I will definitely stay there again!!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The roof top bar is considerably lacking.

    Jut about everything in the hotel was perfect. One of the most beautiful and friendly lobby bars I have ever been to.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    10
    This is my new favorite hotel in El Paso and will stay at the Plaza every time I visit.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Shower was hard to figure out.

    Staff was very helpful the property was absolutely stunning!

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    loved location and room however prefer higher floor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    the music and people from below was very loud was asking for a higher floor however i was advised my pricing when i booked the room only allows till 9th floor?????

    location

    Stayed in April 2025

Showing 1 – 25

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