Reviews of The Pines at Sunriver 3 stars
17655 Pinnacle Lane, Sunriver, OR 97707, United States

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Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewWe liked the compact studio apartment we had. Everything we needed was there. Close to everything. Nice, peaceful, quiet. Would definitely be back.
Thank you for your kind words! We're happy to hear you enjoyed the studio and its convenient, peaceful location. We look forward to welcoming you back!
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFull condo facilities.
The wall bed wasnt comfortable.
Thank you for your feedback! We're glad you enjoyed the full condo facilities during your stay. Hope to welcome you back soon!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewConvenient location. Amenities.
Listing should note that there is a somewhat narrow spiral staircase to the loft of this property. Persons with physical disabilities might have problems going up and down.
Thank you for your valuable feedback. We’re happy to hear you enjoyed the convenient location and amenities. We also appreciate your suggestion regarding the spiral staircase and will make sure to highlight this in our listing description to better inform future guests with mobility concerns.
Thank you for your valuable feedback. We’re happy to hear you enjoyed the convenient location and amenities. We also appreciate your suggestion regarding the spiral staircase and will make sure to highlight this in our listing description t… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat condo with kitchen amenities. We rode their bikes everywhere and enjoyed the trails. Washer and dryer and two full bathrooms was a bonus. Highly recommended the pines.
Thank you! We're happy you enjoyed the condo, bikes, and amenities. We appreciate your recommendation!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGood location, nice view of the golf course, enjoyed the pool.
The staff is a little uptight about trivial things and borderline rude. They don't allow dogs, which at Sunriver is ridiculous.
Thank you for sharing your thoughts. We’re pleased to hear you enjoyed the location, view, and pool during your stay. Regarding pets, our policy has always been no pets on the property to ensure comfort and safety for all our guests. We understand this may not suit everyone, but it is clearly stated to avoid any confusion. We’re sorry if you felt any of our staff interactions were less than welcoming—providing excellent service is important to us, and we will review your comments with the team. Thank you again for your feedback.
Thank you for sharing your thoughts. We’re pleased to hear you enjoyed the location, view, and pool during your stay. Regarding pets, our policy has always been no pets on the property to ensure comfort and safety for all our guests. We und… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewWe wished every place we stay at could be this clean.
Thank you! Our staff works really hard to exceed the guest expectation and will appreciate your compliment.
Reviewed: 17 June 2025 · Stayed in April 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe room was great, exceptionally well stocked in the kitchen. The staff provided a very nice man to carry all of our luggage up to our room and down again when we checked out.
The altitude. Being on the 2nd floor.
We're so sorry to hear that you weren't feeling well during your stay—definitely not how anyone wants to spend a vacation. We're glad to know you enjoyed the room and that our team was able to assist you during your visit. We hope you're both feeling better now and that your next trip is a healthier and more relaxing one!
We're so sorry to hear that you weren't feeling well during your stay—definitely not how anyone wants to spend a vacation. We're glad to know you enjoyed the room and that our team was able to assist you during your visit. We ho… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewBeautiful location, beautiful facilities. It was great.
Nothing, all was fantastic!
Thank you so much! We're glad you enjoyed the location and facilities. We hope to welcome you back again soon for another great stay!
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewIt is clean, convenient location, & you get two free bikes with the place. And there’s a rec room and pool right there on location.
We just didn’t like the pillows. They were uncomfortable that that’s it.
We're glad you enjoyed the bikes and facilities. Thank you for staying with us
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewWe were attending a family reunion. The condo was perfect for my husband, son and I. It had everything we needed. It had a king bed in the loft with a a very large walk in shower. The other bed was a murphy bed that was perfect for our son and he had a full bathroom with walk in shower as well. The condo was spotless, the beds were comfortable, it was quiet and all in all just very pleasant. We plan on coming back and staying longer next time to be able to take advantage of all of the outdoor opportunities in the area.
Thank you! We're so glad the condo worked well for your family and that you had a pleasant stay. We look forward to welcoming you back for a longer visit!
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewCentrally located and clean, bed was comfortable
crowded area with not enough parking, murphy bed had no comforter—we called and asked for one, but were told we’d have to wait and they’d call the next day (which didn’t help because we only stayed one night). No shampoo in the bathroom.
Thank you for sharing your feedback. We're glad to hear you found the location convenient, the space clean, and the bed comfortable. We are doing our small for the environment and no longer offer single plastic use shampoo bottles. We will be sure to share your comments with staff. Thank you
Thank you for sharing your feedback. We're glad to hear you found the location convenient, the space clean, and the bed comfortable. We are doing our small for the environment and no longer offer single plastic use shampoo bottles. We w… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewNestled in the woods, cabin like feel
Parking was very tight, small spaces and narrow driveway
Glad you like the woods and cabin feel.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewWe ate at the Sintra Cafe, a short walk from our room. It was very good and the prices were excellent. We walked away full and satisfied. Our room was also a very short walk to the Grand Hall, where our event was. So that was great. Our room was quite large for two of us. The bathroom was giant and the shower was good!
Just not a fan of the Murphy bed. It's a bit close to the floor, so little more challenging to get out for older folks. And the memory foam mattress gets a bit of valley in it, and it seems to roll me to the middle a bit too much. I get that it frees up a lot of room for daily activities, but it's just not nearly as comfortable as my home bed. I'd rather have a fixed bed with a better mattress.
Wonderful! Thank you for staying with us.
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewGreat location. Very Peaceful
Thank you very much
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewI like the cleanliness and the location. We always stay at this resort.
Would love to have indoor pool or SPA passes to be included in the package.
Thank you for staying with us.
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewPerfectly located. Love the view and the gas fireplace. It is comfortable, clean, and well furnished. Nice kitchen.
This is not really the sole responsibility of the property, but it seems in general there could be a bit more clearing of ice and snow. The surrounding walkways had a lot of black ice, making it more difficult to walk safely to the walking paths and to the hot tub.
I will pass your suggestions. Thank you for staying with us.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 5 December 2024 · Stayed in November 2024
Verified reviewIt was very clean and the perfect location. Easy to walk to the grocery store, cafes and restaurants.
Wonderful! Thank you!