The potential of the room was all spoilt by the cleanness. Cleaning was limited to making the bed and changing towels, nothing else was trouched. No vacuming, no cleaning of the shower or the sink area. On the last full day they didn't even bother making the beds. The bedside table lamps did not work. The reception area is also very shabby. Shame as the hotel has much bigger potential. The hotel would not order a normal taxi. We wanted to order a taxi to Brooklyn, but the lady at the reception called cronies and we were waiting for 15min for them to just respond to the enquiry and give a fixed price before going into the street and just waving the taxi down ourselved. We still ordered the transport with the hotel to get to the airport, which was more expensive than the first trip from the airport.

The room was very nice, included a big terrace. Great big bed, but too soft unless someone likes to sleep in a V position. I like to sleep on my belly and had to put a pillow under it to avoid damaging my spine. Some of the staff was nice and helpful. There is a nice rooftop bar with great views of Manhatan. Visit if you are in the neighbourgood even staying somewhere else.

Stayed in September 2025

First of all, I arrived and instantly was informed to pay a $100 deposit to put down before i could check in, even though i already paid in full through Booking.com. (Which i’m still awaiting to be returned) Staff didn’t really explain how anything works in the hotel from the lights/key card situation to keep the lights from constantly cutting off. Nor did they explain how the toilet, faucet, shower combo all in one situation works, Which btw the 3 in 1 bathroom conjoined situation was really messy & inconvenient. To the point i had to constantly put the provided hotel towels down on the floor to soak up some of the water from leaking over from the shower area into the toilet area. Yuck! and Room service never came to clean the room once during my two night stay. Front staff felt a bit careless and nonchalant towards questions i had about the room or of the area. (Which btw is like china town around the whole area surrounding the hotel with many asian owned shops and businesses so I felt very foreign to the area).

It was comfortable..

Stayed in August 2025

Very loud at night, due roof top and club next door and old central AC system. The elevator to the roof top has perfect view over the “privet” balcony. Staff on front desk was very dismissive and uninterested of you standing upfront of them. Upon arrival we needed to say few time “Excuse me” and “Hello” until the lady gets off her phone. Room looked like has some unfinished work on it. The “fridge” was Mini Bar cooler so keep that in mind.

The location for our needs.

Stayed in July 2025

Cleanliness, lack of response from staff, No coffee even though the machine and materials were in the lobby, no one was making it. The bathroom was dirty, the setup is illogical. The shower is opened, drained to the floor. When you need to go used the toilet you are walking on wet tiles. Bug in the bathroom!!

Location, price point. Modern lobby.

Stayed in August 2025

No window, room was very small, light would switch off even with key card in light switch control. Staff was not very welcoming. Very limited eating options.

Lobby is very nicely designed. Very modern and chic.

Stayed in August 2025

The AC is very very very loud it’s made noisy whole night

bath tub

Stayed in July 2025

Compact room are soooooo smalll ! Had to upgrade

It was great , the hotel has a club and bar at the top. The party is bought to yo! But also you can’t hear the music in your room so your not disturb

Stayed in July 2025

All the above

Location was not far, no breakfast or parking

Stayed in July 2025

Air con in room wasn’t working

Always a pleasure

Stayed in June 2025

The room was a bit too compact, and the air conditioner was too loud and was spewing out water droplets. It would need to be serviced to get back to its optimal operating condition. There was no complimentary breakfast at the hotel.

The shower was big and spacious, and the beds were big and comfortable. There was a work table in the room too.

Stayed in May 2025

All is good

Stayed in May 2025

Room was too small even for a couple

Location was great

Stayed in June 2025

Could smell odor of marijuana from room and corridor

Location is great, feel safe and many restaurants around.

Stayed in June 2025

The price because of the location could have been cheaper.

No

Stayed in June 2025

It was a little dirty in the room we stayed. The shower had a problem where one of the pipes was leaking water for the top. The warm water took a long time to work.

The bed was comfortable

Stayed in June 2025

Microscopic room with a gloss windowed wet room as bathroom. No windows.

Nothing really

Stayed in May 2025

Well I booked and paid for it online then I get there and I only had 30$ and they wouldn’t let me in my room until I had the deposit?!?! So I paid a lot of money to stay somewhere I couldnt go into until I had the deposit. So we waited 3 hours in the lobby and couldn’t get into the room which is very small and the shower,toilet and sink were all together. No breakfast and I still haven’t received my deposit back on my card yet.

The bed was comfortable . The room was a different type of room. Very small

Stayed in May 2025

The mattress not comfortable not firm soft uncomfortabl. No breakfast for the amout of money spent .

What breakfast there was none

Stayed in April 2025

The facilities in the room are not well maintained. The air conditioner is noisy and does not cool enough. The lighting control is not scientific. The water pressure in the shower is too low.

The location is great, with convenient dining and transportation.

Stayed in May 2025

For the price, it was ok. We booked the smallest room on the first floor, it was cozy enough. It was hard to sleep with all the noise coming from the air conditioning and people passing by.

Stayed in April 2025

It was very noisy. Could hear the music being played. There was no parking, no valet service and the front desk people were not helpful at all. For the price I would not stay there again

Stayed in March 2025

The party above my head half the night and I didn’t appreciate being stopped as I entered with the assumption I was attending the party

It was nice for the price

Stayed in March 2025

Size

It was so small and they took my 100$

Stayed in March 2025

Cleanliness and mattress very poor

Cheap and close by restaurants were good

Stayed in February 2025