Reviews of The Mercantile on the Katy Trail
500 Walnut Street, Hermann, MO 65041, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBig open space for kitchen n. Clean and new.
Bed mattress was not good. Bowed into the middle. No place to put your shower items in the claw tub/shower
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room was fantastic and the location was good to explore the surrounding area. We would stay here again.
The room was warm and to access the temperature you had to contact the owners (text, phone....) as you could not adjust it in the room. It was a smart thermostat that was behind a plastic lock cover.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBeautiful building. Vintage furnishings. Very clean. Lovely extra touches. Olga was very accommodating and made every effort to make me feel welcome.
Felt a bit remote. Air conditioning difficult to regulate. Oven would not heat.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewAn incredible 5-Star Boutique Hotel experience...Something you are not likely to find in Missouri! The suite was well appointed with original and repro furnishing to match the ambiance of the Vaudeville era. The extra amenities for guests were richly orchestrated for travelers exploring either Hermann or taking a break from the Katy trail. Everything from a refrigerator stocked with water and condiments to a selection of boutique bath soaps and personal cleansers all the way to fresh fruit and even a frozen pizza in the freezer for bike/foot travelers along the trail who might encounter inclement weather and unlikely to proceed into Hermann for provisions during their stay. This sort of ambiance and attention to detail is very rare in accommodations these days and should not be missed!
McKittrick is a couple of miles north of Hermann and across the river from the conveniences of a city. McKittrick is an old Missouri river town so its a bit removed from modernity, however, if you have a vehicle or don't mind the extra distance its super quiet and incredibly relaxing. Additionally, The Mercantile is not staffed and reliant on full electronic access so it has a more AirBnB feel to the guest on-boarding experience.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewBeautiful place. Very clean. Loved all the little extras they put for us.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewJust about everything! This is a very cyclist friendly spot on the Katy Trail! We were pleasantly surprised with the space. There was a complete, well stocked kitchen in addition to bedroom, bathroom and living room. We were able to walk to a grocery store to cook a meal! There was also washer and dryer.
I don't like self check-in. It is just my personal bias.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewNothing
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewVery clean and comfortable
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Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewBeautifully furnished and maintained. Very thoughtful amenities (various soaps, shampoos, cooking gear, etc). The location on the Katy Trail is perfect. You can tell that much though and effort was put into this little apartment.
Bed pillows! WAY too big..can't sleep with them. They are very high quality, but far too thick...bring your own if you can. Also, someone lives above the apartment, and the noise of their footsteps woke us up several times. The bedroom is all hard surfaces and boomy. I used good earplugs, but it wasn't enough.
Hi Bruce, Thanks so much for your detailed review. I’m glad you enjoyed the furnishings, amenities, and location—we’ve put a lot of care into creating a great experience for guests like you. I really appreciate the feedback about the pillows. We’ll be adding softer, lower-profile options soon so future guests have a choice. Regarding the noise, just to clarify: no one lives upstairs. The entire building is part of a landmark 1800s property, and it’s been soundproofed as much as the structure allows. That said, during peak seasons like Maifest, wine trails, weddings, and cycling events, we do have guests in all suites, and sometimes their schedules don’t line up. Thanks again for staying with us—we value your input and hope to see you again on the trail. Best, Olga
Hi Bruce, Thanks so much for your detailed review. I’m glad you enjoyed the furnishings, amenities, and location—we’ve put a lot of care into creating a great experience for guests like you. I really appreciate the feedback about the pillo… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewAir conditioning got cold and we had no control.
Hi Barbara, Thanks for your feedback. I'm sorry you missed my message—I always reach out after checkin to ask guests about air preferences so I can get the temperature right for each guest. Since the building is historic and we use central systems, we handle adjustments on our end, but I’m always happy to tailor it to your comfort when I hear from you. I appreciate you letting me know, and I hope the rest of your stay was enjoyable. Warm regards, Olga
Hi Barbara, Thanks for your feedback. I'm sorry you missed my message—I always reach out after checkin to ask guests about air preferences so I can get the temperature right for each guest. Since the building is historic and we use cent… Show more
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewBeautiful accommodations, very clean and comfortable
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewVery nice place and great staff
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewIt’s was very clean,beautiful, and had lots of accessories to help your stay be even better, they had coffee,cups. Just about everything except you do need to bring ur own groceries and detergent of course.
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewVery convenient and great location. Away from the crowds but still close very close to the festivities. The property was very clean, and had everything we needed. Perfect for a weekend trip to Hermann or for a stop on your Katy Trail adventure. This will be our go to property in the future.
Walls are thin and could hear the noise from others staying in the building.
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewGreat location only a few steps from the Katy trail and only a mile or two to Hermann. Nice firepit area and it was a quiet/peaceful location. Inside is clean, cute & cozy. Everything you need for a stay is provided and the owner is responsive and friendly. Will definitely return!
Reviewed: 3 November 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 October 2024 · Stayed in September 2024
Verified reviewMy teenage daughter and I were riding bikes on the KATY trail - this elegant property is right along the trail.
The only thing which would be helpful is a better sign for exactly where the property is. Just a simple sign would be useful.
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewI cannot say enough about The Mercantile! When we opened the door we were greeted by an amazing smell!! You walk in and everything is clean and very welcoming.!! The owner ensures that you feel like you are at a resort. There is nothing that has been not thought about … from the bathroom spray to the first aid kit (both were needed for our visit) I was very impressed… and you will be too. It’s also the perfect distance from Herman and right on the Katy Trail if biking!
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