The location

The beds and room facilities were very good

Stayed in June 2025

Aesthetically pleasing!! Excellent staff!! Close enough to the action, but you may want to be closer. I heard an employee say it’s located in more of the business district, so evenings and weekends were calm. Wouldn’t book again, unless the deal was excellent. The lid to our ice bucket had chunks of debris(possibly vomit) was probably worst incident. We just didn’t use it.

Stayed in May 2025

They are a bit short staffed on maids. Only fridge in room is stocked with the stuff you never, ever use (if you're smart). No microwave on site. Need to bring your own.

Very nice staff from manager on down. Great location. Complimentary rides to stuff within a certain area. Beds very comfortable. Shower quick with great hot water. Valet parking staff also very nice/professional.

Stayed in May 2025

The lighting was a bit too dull.

The hotel is quietly situated in the business district. I was on the 18th floor overlooking the inner courtyard. The bed was comfortable. The bathroom is beautifully designed.

Stayed in April 2025

We loved this hotel stay! The staff were all so nice and helpful! The room was stunning and offered the best comfort for a weekend stay. We enjoyed the live jazz by the bar in the evenings as well.

Stayed in February 2025

The hotel was exceptional. We were traveling for our anniversary and everyone in the hotel was incredibly welcoming and attentive. We were upgraded to a slightly larger room, which was very nice. The room was comfortable, we had room service both mornings and the food was quite good and arrived quickly. We had N/A drinks one night in the hotel bar where they had a live jazz-style band playing. I was impressed that they had 4-5 different N/A beverage options that weren't just soda or cranberry and seltzer, so that was cool. The location worked well for us, about a 20 minute walk from Millennium Park and the Michigan Ave stretch of shops and attractions. Would definitely stay here again.

Stayed in March 2025

Beautiful property, very luxurious.

Stayed in February 2025

Beautiful boutique hotel. Fantastic food, cocktails and amazing staff from start to finish. Could not have asked for more. We were treated like royalty. This hotel is absolutely spotless. Rooms were so comfortable. I cannot think of a single thing they need to improve.

Stayed in February 2025

I have no complaints. I had a speculation after noticing people going in and out of rooms that my room was next door to a wedding party. I went to the concierge, and they immediately changed my room to another floor without hesitation. The only slight disappointment was that the restaurant was very understaffed and food took a solid hour to be at the table, but everything worked out fine.

I have stayed at the LaSalle multiple times and always love my stay. The rooms are beautiful, rooms are clean and have lots of room. Also pretty quiet for the most part. And the beds are very, very cozy. Food at The Grill was really great as well

Stayed in December 2024

incidentals deposit was high for a single night

the hotel was stunning. friendly staff. definitely luxury. definitely select the breakfast included option, absolutely worth it. rooms were very spacious and the location was right in the loop. couldn't ask for much more

Stayed in November 2024

The staff was very kind and helpful. The hotel is beautiful.

Stayed in October 2024

Bath towels rough and thin

Did not eat there. Prices a bit high

Stayed in September 2024

The 1st night, we dealt with children running through the halls.

The customer service was excellent, very accommodating. The room was a bit small yet still very upscale. We will definitely return!

Stayed in August 2024

The rooms need more cleaning

The service staff was wonderful

Stayed in July 2024

Nothing

The room was spaceous, clean, and modern. Very technology friendly. The staff were friendly and helpful. The location was great. The hallways smell great. It's secure and has valet parking.

Stayed in June 2024

Staff could use a bit of work considering this is a fairly luxury boutique hotel with high rates. They did not want to send up water at 6 am when I phoned down which I think is ridiculous

I lived in the South Loop of Chicago for 15 years, so the Loop and Financial District are home to me. I personally love being removed from Michigan Ave and Streeterville area. It's a 9 min walk from Printers Row for which is much more local and charming. The building is stunning. The rooms are decorated beautifully and are extremely cozy! The bathroom is enormous. And this hotel is pretty quiet! Much nicer than Michigan Ave with the motorcycles at all hours of the night

Stayed in May 2024

The inner courtyard is a bit drab. I suspect it is jointly owned with other tenants in the building.

Room decor is nice and we had a view to the Willis Tower from.the window. Spacious bathroom, and we liked the grill restaurant on level 21 so much we ate there a shocking 3 days in a row. I also like a hotel with a sky lobby.

Stayed in April 2024

None

The whole ambiance, the fragrance was light and amazing, and the staff was incredibly friendly from Beto end.

Stayed in February 2024

The staff were very helpful & friendly

Stayed in February 2024

The only con about our stay was that we had spotty Wi-Fi. It barely worked for all three of us which prevented me from working on some projects at the time I planned.

We loved everything about the property—especially the service from the entire staff and the quality of the food at the Restaurant next to the concierge.

Stayed in January 2024

nothing - it was perfect

most incredibly beautiful room!! helpful staff and the bell man even gave me a ride when I was running late and couldn’t get a cab. best hotel ever!

Stayed in December 2023

Eggs overcooked, bacon undercooked.

Latte was delicious

Stayed in November 2023

N/a

Everything!

Stayed in November 2023

Pillow cases were old, some parts were torn off. Surfaces of table, side tables could be cleaned better. The street and exterior side of the main entrance for LaSalle hotel was not clean with garbages. Street felt like a bit abandoned.

I did not eat breakfast but complimentary coffee was great. It seemed to be nice to have take out continental breakfast option. Location was convenient, close from major attractions in the downtown. Staffs were very friendly and helpful.

Stayed in November 2023