Reviews of Southbridge Napa Valley 5 stars
1020 Main Street, St. Helena, CA 94574, United States
#6 of 10 hotels in St. Helena
Guests' ChoiceReview score
Based on 30 hotel reviews
9.3Score breakdown
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Cleanliness
9.3
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Comfort
9.3
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Location
9.9
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Facilities
9.1
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Staff
9.5
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Value for money
8.2
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Showing 1 – 25
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Reviewed: 5 April 2025
James
United States10 reviews10“A great location to explore the Napa wine region.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted via mobile
The room was spacious, very quiet, and breakfast is served in your room - something we had not experienced before. The staff is very friendly and responded to any request. A great location to visit some world class wineries in the heart of Napa Valley. Our stay could not have been better!
Stayed in April 2025
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Reviewed: 14 March 2025
Katie
United States1 review10“This is a great place to stay if you want to be close to wineries, food, and entertainment.”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Love the location, breakfast in the morning delivered to the room, and access to workout facility.
Stayed in February 2025
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Reviewed: 19 November 2024
Ronald
United States7 reviews2 helpful votes9.0“A nice, reasonably-priced place to stay in St. Helena.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Information provided at check-in was not very helpful; we were not informed about a complimentary tasting at the winery next door, and when we noticed the card with the offer buried in the arrival envelope it was too late to schedule. We asked about gluten-free and non-dairy options for the included breakfast and were told we could probably find a restaurant in town (but no specific recommendations were offered). The continental breakfast was not very good. While a single gluten-free muffin was provided 1 day and GF toast the other, the breakfast offerings included a slice of cheese, a slice of ham, 1 hardboiled egg and the fruit consisted of a few grapes (which were sweet) and a few chunks of bland, unripe cantaloupe. The coffee was however quite good.
The room was comfortable, clean room with a high vaulted ceiling. The wood burning fireplace was nice and logs were provided at no charge. The Illy espresso machine was a nice touch. The shower had very good water pressure. Excellent location on the Main Street in town, and plenty of parking available. One of the more reasonably priced lodgings in St. Helena.
Stayed in November 2024
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Reviewed: 1 October 2024
John
United States15 reviews9.0“Great location and clean with very good staff.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
Value was a bit steep in price, but it varies by season.
Great location and staff
Stayed in July 2024
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Reviewed: 22 June 2024
Patrick
United States3 reviews10“If you are looking for convenience from Napa to Calistoga, this hotel is highly recommended.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Beautiful small luxury hotel in the heart of St. Helena. Great staff, comfortable rooms and use of health spa was a plus!
Stayed in June 2024
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Reviewed: 13 May 2024
Debra
United States1 review9.0“Bed very comfortable”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Quality of food . Some of fruit was not good. Mold on jelly.
Came on time. Coffee was good.
Stayed in May 2024
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Reviewed: 4 September 2023
Kaye
Australia73 reviews75 helpful votes9.0“Great apart from the dreadful pillows..”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
The pillows!! The worst we have ever had at any hotel……..So uncomfortable and cheap. Breakfast basic..
Great location. Lg clean room and bathroom. On site parking. Good coffee machine. Staff lovely.
Stayed in August 2023
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Reviewed: 8 May 2023
Amy
United States13 reviews1 helpful vote8.0“pricey for old looking rooms location is good”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
room needs updating
location
Stayed in April 2023
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Reviewed: 15 March 2023
Doreen
United States7 reviews10Exceptional- • Leisure trip
- • People with friends
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
the location & amenities
Stayed in March 2023
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Reviewed: 17 February 2023
Michelle
United States1 review9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
The lighted magnifying mirror did not work and the last day our Nespresso machine would not turn on
Enjoyed the room, great location and enjoyed access to the spa/gym
Stayed in February 2023
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Reviewed: 28 June 2025
John
United States14 reviews2 helpful votes7.0“Walking distance to all of St.Helena”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
This is not a 5 star hotel and should not be marketed or priced as such. The rooms are tired and uncomfortable. The pillows hurt both my husband’s and my necks and made for 3 very rough nights’ sleep. The breakfast is a nice gesture. My husband tried it the first morning. The fruit was the best part about the presentation. We both decided to find breakfast and coffee outside the property thereafter. There is no restaurant or bar at the property, so outside of breakfast there is no option to eat or drink in. However the hotel is within walking distance to all that St. Helena has to offer, and we took advantage of not having to get in the car. This hotel is our backup option when other spots are booked, but never our first choice.
We love the location of Southbridge. We spend a lot of time in St. Helena, and end up using the Southbridge fitness facilities even when we are staying in other locations. This was our second time staying at the hotel. The staff are absolutely lovely and truly the best thing about this hotel! The front desk managers are welcoming and accommodating, and the housekeeping staff is helpful and super friendly. The ice and water machine on the room level is a welcome feature.
Stayed in June 2025
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Reviewed: 2 June 2024
Kyung
United States2 reviews7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
reception desk was empty during non check in/out time period. Included breakfast was disappointing and server doesn’t seem like trained to service guests.
great location without street noise
Stayed in May 2024
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Reviewed: 10 January 2024
Tzvi
United States17 reviews1 helpful vote1.0“Stay away! No front desk. No heating. 0 hospitality”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Go elsewhere. Really bad experience. The heater didn’t heat and cold wind went inside. We didn’t sleep the ENTIRE night which was the only night we booked and stayed. When we approached the front desk we were told “oh, so sorry for you.. I will pass this to the general manager and he will call you”. Not offering a refund, no compensation up on check out. Absolutely nothing. We were completely surprised, and guess what - no call from the general manager either.
The SPA which is NOT really part of the hotel. Stay away from the hotel itself.
Stayed in January 2024
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Reviewed: 12 June 2023
Anonymous
United States6 reviews9.0“Wish we knew about his hotel before as we had a great time. Would stay here again for sure.”- • Leisure trip
- • Couple
- • King Preferred Room
- • Stayed 3 nights
- • Submitted via mobile
The bed could be abut more comfortable.
Location and overall experience was great.
Stayed in June 2023
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Reviewed: 28 June 2025
Carole
United States30 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2025
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Reviewed: 8 May 2025
Kathy
United States3 reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2025
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Reviewed: 1 February 2025
J
United States18 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 11 December 2024
Virginia
United States1 review10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in December 2024
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Reviewed: 6 August 2024
Sharp
United States3 reviews10Exceptional- • People with friends
- • One-Bedroom Suite
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
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Reviewed: 8 June 2024
Helen
United States6 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 13 February 2024
Darlene
United States37 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in January 2024
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Reviewed: 18 October 2023
Richard
United States24 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 5 March 2023
Jamie
United States9 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2023
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Reviewed: 1 January 2023
Michael
United States11 reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
There are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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