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Reviews of The Inn at Saratoga 3 stars

231 Broadway, Saratoga Springs, NY 12866, United States

#12 of 33 hotels in Saratoga Springs

Guests' Choice

Review score

Based on 361 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    We enjoyed our stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    When we first checked in the receptionist failed to inform us that our credit card would have an additional $50 charge incase of incidentals or breakfast.

    The hotel was located close to downtown. The hotel was charming. The staff was friendly. The room was spacious and the beds were comfortable.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was very good and good day to day variety.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was okay but didn't want to try it more than once. Windows wouldn't open which was frustrating. Wish there was a blanket. Got rather hot.

    Staff was superb. Reception very friendly and helpful and responsive, maids kept the room near and tidy. Bed very comfortable, liked the sitting room. Loved the front porch.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Good but inconvenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    AC in the window. If it ran during the night leaving the drapes open was mandatory. Therefore early morning light would cause an early morning wake up. They need a shade to pull down to the top of the AC so the drape can remain open and with a shade no early morning light would wake up occupants There are no hooks in the bathroom like a number of other hotels lack. So when you change or take a shower there is no place to hang your clothes

    Location. staff, breakfast

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Charming but in need of repairs.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Hotel was pretty run down and showing its age. Updates were done but not well. Tile in bathroom was cut wrong and there were gaps. Also had a musty smell.

    Location and Charm

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very well located. Property used to be owned by grandfather

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular. Just a little out of our budget but we realize the time of year is competitive. Staff was excellent.

    The breakfast was awesome. Definitely Quality vs quantity although there was plenty. The croissant breakfast sandwiches and blueberry muffins were remarkable.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Internet password listed on the handout did not work. No guidance provided at check in that reservations were needed for dinner

    Nice experience. Old character but modern facilities

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Just wish the bathroom was nicer but I had all I needed

    I like that it brought you back in time. I wish the bathroom was nicer. And the breakfast was better I didn't try it. I walked to town. Everyone was so nice. Bed was comfortable.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Love the look and feel of the inn, staff warm and inviting, awesome front porch, furnishings a bit .
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a little dated, furnishings a little worn. Hallway rug worn, tripping hazard.

    Breakfast was good; no gluten free options though. Coffee was excellent. The general atmosphere is very comfortable, like the decor. Bed was comfortable, shower and bathroom good.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Friendly staff and very clean but old
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Could use updating

    Location was good

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Nicely appointed hotel in a great location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    I get that the prices are driven by supply and demand during track season, I still can't get over how much rooms cost!

    Although limited in choices the breakfast was fresh and great value all in very comfortable surroundings.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    Good value, rich history and great staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    That kind of history comes with signs of aging: slightly misty smells, creaks and some wear and tear. We would stay there again because it’s a good value and the staff was terrific, but we would also check other places.

    We liked the history of the inn, going back some 180-plus years. The furniture was classic and beautiful. The staff was very friendly and accommodating, and the $10/pp breakfast was a good deal with fresh buffet items a step or two above above general chain hotel breakfasts.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Interesting place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy old fashioned airconditioning. Welcome at reception was nice but the bartender had a bad day I guess and essentially had us get our dinner elsewhere, probably best anyway.

    Good location, nice and monumental house with many original elements. Spacious room. Huge bed.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    8.0
    We enjoyed our visit to Saratoga.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    noisy air conditioner, dinner could have been better, room quaint but very small

    location, courtesy of staff

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Nice centrally located hotel with old fashioned charm
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    I did not like that the restaurant stops serving breakfast at 10am and then does not open again until 5pm for dinner. That was a huge inconvenience. Be aware that we had issues with late check out/early check in - but the hotel front desk did eventually accomodate a half hour early check in.

    The place was in a great location, walking distance to downtown shops and restaurants was a plus. We did eat at the restaurant for dinner twice, and the food and service were good. SPAC is within an 8 minute drive, which was great for concerts/shows.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Lack of ventilation in the room made it humid and uncomfortable.

    Great interior design in the lobby and the dining room.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Great trip
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    A place with Saratoga history
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn't too clean. It is very old though, and had a lot of charm. You could appreciate it's history but needs to be updated.

    The staff was wonderful very Helpful and accommodating.(Early check in and late check out)Coffee in the lobby(good coffee) Bar that was open every day from 4-10. Location was excellent

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The bed creeped 😞

    The staff was so polite and accommodating.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    walking distance to everything

    Stayed in July 2025

  • Reviewed: 14 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Full service break/lunch/dinner/Bar

    Stayed in July 2025

  • Reviewed: 11 July 2025

    8.0
    Need a new hostess at the restaurant!
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Restaurant hostess was - unusual - rather a “Battle axe” & abrupt with the wait staff & then creepily animated with the guests. The wait staff was training someone, but it was at our expense while she instructed her trainee. Very odd restaurant staff for this kind of nice hotel.

    Lovely, Old World charm, very nicely appointed. Desk staff were attentive.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    Fun Expierence Great Location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar closing very early

    Great friendly Staff That made the place High Quality

    Stayed in June 2025

Showing 1 – 25

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