231 Broadway, Saratoga Springs, NY 12866, United States
#12 of 33 hotels in Saratoga Springs
Guests' ChoiceBased on 361 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.2
Staff
9.3
Value for money
8.2
Free WiFi
6.8
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End of dialog contentReviewed: 5 September 2025
Nora
United StatesWhen we first checked in the receptionist failed to inform us that our credit card would have an additional $50 charge incase of incidentals or breakfast.
The hotel was located close to downtown. The hotel was charming. The staff was friendly. The room was spacious and the beds were comfortable.
Stayed in September 2025
Reviewed: 1 September 2025
Tim
United StatesBreakfast was very good and good day to day variety.
Stayed in August 2025
Reviewed: 30 August 2025
Carol
United StatesBreakfast was okay but didn't want to try it more than once. Windows wouldn't open which was frustrating. Wish there was a blanket. Got rather hot.
Staff was superb. Reception very friendly and helpful and responsive, maids kept the room near and tidy. Bed very comfortable, liked the sitting room. Loved the front porch.
Stayed in August 2025
Reviewed: 29 August 2025
Justin
United StatesAC in the window. If it ran during the night leaving the drapes open was mandatory. Therefore early morning light would cause an early morning wake up. They need a shade to pull down to the top of the AC so the drape can remain open and with a shade no early morning light would wake up occupants There are no hooks in the bathroom like a number of other hotels lack. So when you change or take a shower there is no place to hang your clothes
Location. staff, breakfast
Stayed in August 2025
Reviewed: 22 August 2025
Bonnie
United StatesHotel was pretty run down and showing its age. Updates were done but not well. Tile in bathroom was cut wrong and there were gaps. Also had a musty smell.
Location and Charm
Stayed in August 2025
Reviewed: 21 August 2025
Leonard
United StatesVery well located. Property used to be owned by grandfather
Stayed in August 2025
Reviewed: 16 August 2025
Joanne
United StatesNothing in particular. Just a little out of our budget but we realize the time of year is competitive. Staff was excellent.
The breakfast was awesome. Definitely Quality vs quantity although there was plenty. The croissant breakfast sandwiches and blueberry muffins were remarkable.
Stayed in August 2025
Reviewed: 15 August 2025
Robert
United StatesInternet password listed on the handout did not work. No guidance provided at check in that reservations were needed for dinner
Nice experience. Old character but modern facilities
Stayed in August 2025
Reviewed: 13 August 2025
Marina
United StatesJust wish the bathroom was nicer but I had all I needed
I like that it brought you back in time. I wish the bathroom was nicer. And the breakfast was better I didn't try it. I walked to town. Everyone was so nice. Bed was comfortable.
Stayed in August 2025
Reviewed: 9 August 2025
Barbara
United StatesBathroom was a little dated, furnishings a little worn. Hallway rug worn, tripping hazard.
Breakfast was good; no gluten free options though. Coffee was excellent. The general atmosphere is very comfortable, like the decor. Bed was comfortable, shower and bathroom good.
Stayed in August 2025
Reviewed: 8 August 2025
Geraldine
United StatesCould use updating
Location was good
Stayed in August 2025
Reviewed: 6 August 2025
Roman
United StatesI get that the prices are driven by supply and demand during track season, I still can't get over how much rooms cost!
Although limited in choices the breakfast was fresh and great value all in very comfortable surroundings.
Stayed in August 2025
Reviewed: 5 August 2025
Rebecca
United StatesThat kind of history comes with signs of aging: slightly misty smells, creaks and some wear and tear. We would stay there again because it’s a good value and the staff was terrific, but we would also check other places.
We liked the history of the inn, going back some 180-plus years. The furniture was classic and beautiful. The staff was very friendly and accommodating, and the $10/pp breakfast was a good deal with fresh buffet items a step or two above above general chain hotel breakfasts.
Stayed in August 2025
Reviewed: 4 August 2025
Dr
NetherlandsNoisy old fashioned airconditioning. Welcome at reception was nice but the bartender had a bad day I guess and essentially had us get our dinner elsewhere, probably best anyway.
Good location, nice and monumental house with many original elements. Spacious room. Huge bed.
Stayed in July 2025
Reviewed: 1 August 2025
George
United Statesnoisy air conditioner, dinner could have been better, room quaint but very small
location, courtesy of staff
Stayed in July 2025
Reviewed: 29 July 2025
Christie
United StatesI did not like that the restaurant stops serving breakfast at 10am and then does not open again until 5pm for dinner. That was a huge inconvenience. Be aware that we had issues with late check out/early check in - but the hotel front desk did eventually accomodate a half hour early check in.
The place was in a great location, walking distance to downtown shops and restaurants was a plus. We did eat at the restaurant for dinner twice, and the food and service were good. SPAC is within an 8 minute drive, which was great for concerts/shows.
Stayed in July 2025
Reviewed: 28 July 2025
Takumi
United StatesLack of ventilation in the room made it humid and uncomfortable.
Great interior design in the lobby and the dining room.
Stayed in July 2025
Reviewed: 28 July 2025
Thomas
United StatesLocation
Stayed in July 2025
Reviewed: 24 July 2025
Georgia
United StatesIt wasn't too clean. It is very old though, and had a lot of charm. You could appreciate it's history but needs to be updated.
The staff was wonderful very Helpful and accommodating.(Early check in and late check out)Coffee in the lobby(good coffee) Bar that was open every day from 4-10. Location was excellent
Stayed in July 2025
Reviewed: 17 July 2025
Terri
United StatesThe bed creeped 😞
The staff was so polite and accommodating.
Stayed in July 2025
Reviewed: 14 July 2025
Lindsay
United Stateswalking distance to everything
Stayed in July 2025
Reviewed: 14 July 2025
Donna
United StatesFull service break/lunch/dinner/Bar
Stayed in July 2025
Reviewed: 11 July 2025
Trudy
United StatesRestaurant hostess was - unusual - rather a “Battle axe” & abrupt with the wait staff & then creepily animated with the guests. The wait staff was training someone, but it was at our expense while she instructed her trainee. Very odd restaurant staff for this kind of nice hotel.
Lovely, Old World charm, very nicely appointed. Desk staff were attentive.
Stayed in July 2025
Reviewed: 6 July 2025
Finian
United StatesBar closing very early
Great friendly Staff That made the place High Quality
Stayed in June 2025
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