The AC in the room is loud and on top of the bed; hard to fall asleep due to the noise. We spent 5 nights in the hotel and had to take sleeping pills to sleep.

Nice staff and great location!! The hotel has a nice atmosphere and good restaurants.

Stayed in July 2025

Pool closes at 4? That’s completely insane. Really bummed about this.

Great staff and location. very dog friendly.

Stayed in July 2025

-Pool closes at 4pm. -Put the tidy sign on door for housekeeping and sign was removed and room was not turned over. -restaurant staff were rude

Great location

Stayed in June 2025

Rooms are noisy — the train is LOUD.

Location and style. Both excellent.

Stayed in February 2025

Location, layout and decor

Stayed in January 2025

Nothing!

The location, the vibes and the staff

Stayed in January 2025

Rooms were small with limited storage, beds small too for America. you had to request room cleaning (but not a problem if you did ask). Being from the uk, I wasn’t aware of the super high taxes for staying (c$100 a night).

This hotel has amazing bar and public spaces. The ground floor and rooftop are buzzing almost all the time. The area is super trendy, loads of great restaurants and bars around. Train easy from the airport. Out of the centre but good transport links and walkable in about 40 mins.

Stayed in October 2024

Noisy, no dimmer in the bathrooms

Comfortable beds, good bed linen, good shower, staff very accomodating

Stayed in October 2024

The gym and speakeasy were under renovation.

Hoxton has style.

Stayed in August 2024

Rooms very small. Simple things like no hook on the bathroom door for hanging cloths when showering.

Staff was great. Loved the city views from the room.

Stayed in August 2024

The lighting was extremely poor.

The beds were very comfy and the view was great. Also, the location was wonderful.

Stayed in August 2024

Cleanliness and property seems "worn."

Good staff and location

Stayed in August 2024

I didn’t like that the bathroom door would not stay open on its own, and that they only stocked decaf coffee in the rooms. I also did not like that you had to opt in to maid service but understand that seems to be the default now post-pandemic. There was also an issue with the towel vendor while I was there.

The rooftop pool was a really incredible bonus amenity. And the staff everywhere was really pleasant and helpful. I also liked that I could see the pickleball courts next door from my room. Very amusing!

Stayed in August 2024

Two main elevators can be a bit busy at peak time

Good location, and if you are a foodie, amazing location surrounded by a lot of top restaurants in Chicago. The place is busy but stay pretty quiet when you are inside your bedroom. And if you want to mingle, just go to the bar downstair in the lobby (or the cocktail club below) Friday or Saturday night, it is crazy packed. Good and nice team at the lobby of the hotel.

Stayed in July 2024

This was a really busy hotel, partially due to the other venues within the space which is purely a personal preference. And although the staff was generally friendly, I had one experience with an employee being short with me when I had to go looking for someone for assistance.

The breakfast was great. Loved the pool and view from the roof. Rooms were comfy and also plenty of space to move around and hang out without feeling cramped. Decor is modern and clean, enjoyed the art and decor in the hallways, especially the vintage bathing suits up by the pool. Staff was friendly and helpful, and having a coffee shop downstairs in the AM was super convenient

Stayed in June 2024

Not all lifts always in service, whilst close to transport at least an hour walk to Michigan Ave,

Well designed - close to transport links

Stayed in July 2024

Location is fantastic!

Stayed in July 2024

Main bathroom light is on an auto switch which isn't great in the middle of the night (perhaps have a low level 'baby' light on auto and main light on the switch?). The bar area upstairs was private function 2 of the 2 nights I was there. a can of beer was $12.

The Hoxton is in a great neighbourhood for food and drink, and handy to the El for trains downtown. There is a funky rooftop area with small pool and bar, but this seems to be regularly closed to guests from about 4pm of there is a private function.

Stayed in June 2024

Nothing

Loved the location and the whole vibe of the hotel. Great bar and restaurant and really friendly staff would definitely recommend.

Stayed in May 2024

Room was small for the price , no complimentary breakfast for a boutique hotel with 2 restaurants inside, Valet parking $75 a night outrageous.

Customer service, location, speakeasy lazybird downstairs

Stayed in May 2024

The Staff No breakfast Lack of supplies in the room (Safe, complimentary water, face tissues, etc)

The room cleanness and comfort

Stayed in April 2024

The room was tiny The quality of the sheets and comforter was poor - it was like paper. The rug in the room also seemed very old and the corner nearest the bathroom was peeling up quite a bit and was a tripping hazard The HVAC was SO loud, and was turning on and off constantly during the night

The staff were lovely The valet parking was easy and reasonably priced The location was great for what we were doing in the city (it's very close to top restaurants and in a beautiful and clean part of the city).

Stayed in April 2024

The view of the room

Everything was great! Service, beds, cleanness of the room.

Stayed in March 2024

No closet but price good Bedding was way too scented for my skin. And smell in room was overwhelming. Scent free detergent would be much appreciated.

Location Great style! Bars and restaurants

Stayed in March 2024