The “balcony” feature is a bit over exaggerated. From my third floor room, I was surrounded by walls and industrial AC’s and whatever other machines. Hardly a place to relax.

It’s good value. At $350/night, it’s a good deal. No bells and whistles.

Stayed in August 2025

It advertises balconies, and we did have a balcony, but it was just overlooking all the rooftops of adjacent buildings, and we couldn’t see the city at all, but it was advertised a city view. It was a little dated and worn, but not too bad . They were not good outlets in places that were convenient .

The best part about this hotel was its location. It was a three minute walk to Grand Central Station, which we were excited about because we were traveling back-and-forth to Queens on the train for the U.S. Open.

Stayed in September 2025

The loo didn’t always flush first time. No boiling water to make a cup of tea

Location. Bed was super comfortable. Shower had good pressure. Room was the perfect size for a visit to NY. Clean. The staff were informal in a very professional manner.

Stayed in September 2025

Our only complaints are that the TV reception wasn't the best, and the bathroom had no towel bars. Also, updated phone charges are needed on the nightstands.

Loved the location, walking distance to Grand Central Station and other attractions, and the boutique size of the hotel. We also loved its unique architectural features, and the on-site restaurant is excellent. The outdoor decks on upper levels are cozy places to enjoy the midtown scenery. We totally enjoyed our stay and our interactions with the professional staff at the Gotham. Will definitely keep The Gotham Hotel on our list of top choices for a stay in NYC and recommend it to others.

Stayed in September 2025

Pillows

N/A

Stayed in August 2025

No, everything was amazing!

It was a pleasure having someone open the door for us , they were so kind and informative at the front desk. Breakfast was good but wish we could use the 20$ towards that than for the liquor in the room :). Thank you!! Will be back.

Stayed in August 2025

The blinds weren’t great at blocking out the city lights

Staff was very friendly, Brandon checked us in and he was great. The room was super spacious especially for NYC. Very clean, comfortable bed, relatively quiet, strong air conditioning. We enjoyed sitting on the large community balcony in the evening.

Stayed in August 2025

Could have used a microwave in the room.

Hotel was beautiful and quiet.

Stayed in August 2025

Cleaning stuff is definitely lazy (if it's not a hotel rule). They clean the room every day but floor in the room was dusty like a hell. During five days no one checked and refilled coffee capsules and coffee cups. Looks like they just made a bed, change towels and clean the bathroom but nothing else. Room is noisy because of all these technical engines located outside so room's balcony is absolutely useless.

I don't like to spend a lot of time in public transport during vacation. So location for me is always important and the hotel is located really good for my needs. Also the hotel has public balconies on few top floors with lovely view. The stuff on reception desc is very friendly.

Stayed in July 2025

For room with a view of an industrial air-conditioning unit, it was a bit pricey but the staff and the view from the 23rd floor public balcony was awesome!

The staff and location

Stayed in August 2025

Nothing . Everything was awesome!

Very clean , very professional , great size room for a family vacation.

Stayed in August 2025

The only minor issue was how dirty the Nespresso machine was.

Rooms are bigger than standard NYC rooms. It's really perfect for a quick stay. We were on a lower floor so it was very loud bc of the street noise but it's NYC. Hotel gave us mini bar credit. Staff was pleasant and let us check in early. A great upside of the hotel location is that there are 5 coffee spots directly under.

Stayed in August 2025

None

Great service, especially by front desk staff Vuk!

Stayed in August 2025

Bathroom was small.

Stayed in July 2025

The room and location both excellent

Excellent staff and location the option of a private balcony was also terrific

Stayed in July 2025

The room was amazing and the staff was very friendly and helpful

Stayed in July 2025

Fullfilled all expectations

Fast checkin and checkout, comfortable and clean rooms, very well located at Midtown Manhattan

Stayed in July 2025

Very comfortable bed, location was great and service (additional coffee pods, ice, etc.) was timely. We had a great stay and will plan to come again.

Stayed in July 2025

The Gotham delivers exceptional hospitality in NYC. As a boutique hotel, it doesn’t have the brand recognition that the big hotel chains, but it far out-performs the big brand names. Each and every employee we encountered - from the front desk to the bell men to the room service delivery man - was warm, helpful, accommodating, and welcoming. The Gotham’s hospitality matched with its location makes it a perfect place to stay while in Midtown Manhattan. I plan to stay here several times in the next couple of months and will recommend it to my friends when they travel to New York City.

Stayed in July 2025

On our second day, our neighbors in the next room decided that they wanted to play REALLY LOUD rap music for an hour or two. Not exactly what we expected. Never happened after that.

Convinent and so easy to get to everything/where. Incredibly clean.Bar and restaurant were great (especially Regina)

Stayed in July 2025

Constantly had to ask for coffee, creamer and water to be replaced. Occasionally has to ask for floor to be cleaned

Location, room size and balcony . Polite staff

Stayed in July 2025

Not sure it's the hotels fault but each morning, we were woken very early with the sound of bin lorries (which we understand but noisy) and on one morning a lorry was sitting outside for a good 25 minutes with it's engine running.. we were on the 5th floor facing the street.

The room was clean and spacious with housekeeping every day..

Stayed in July 2025

Needed a new mattress

Brilliant location and Great air conditioning

Stayed in June 2025

The place has a few things (such as the shower control) that are starting to show their age.

Location is excellent and the room size is very satisfactory

Stayed in June 2025