The parking was very expensive especially if you had to leave during the day and then return and park again . Also a long dark walk in the flow of cars up very narrow side strip to exit parking.

I didnt realize there was a place for breakfast. No info about this at check in or in the room...

Stayed in January 2024

The gentleman that ran the night shift was rude. All other staff amazing

Expensive

Stayed in November 2023

Access of parking

Stayed in October 2023

I saw a sign for valet. Waited for valet, the. Called bc no one was coming out. The lady said they didn’t do valet. Then why is there a sign? Ok go to the parking garage, $50 a night. Then go to the front desk, I seemed to have interrupted a conversation between the girl and to men working there, waited a few minutes. “Hello, checking in?” No warm welcoming or smile. Woke up at 2am so hot the air just turned off.

The bed and pillows were great! Clean and nice hotel with a great view.

Stayed in October 2023

too crowded from rooftop guests very difficult to use elevator during peak time for rooftop customers the bed is too soft

location

Stayed in May 2023

No valet parking, paid for parking and not validated.

Modern comfort and view

Stayed in December 2022

bed was not very comfortable. housekeeping knocked on our door at 9am. we asked for two umbrellas and got one. rooftop bar attracted interesting crowd.

it was clean and the location was superb!

Stayed in September 2022

It was all good

Loved the view over the waterfront, comfortable beds the location, the roof top bar, the street level bar. All staff very friendly and helpful

Stayed in September 2025

Room was right next to the gym. Terrible soundproofing- all I could hear was early birds pounding the running machine. Room booked should have had a city view. My view was a car park and a gym directly opposite.

Great location and great staff

Stayed in August 2025

I showed up and was told my reservation had been “cancelled 3 weeks ago by the system”. I was also told that I wasn’t charged. I stayed w a friend who also had a room there. I was in fact charged and have spent 3 days (3 separate calls, the last took an hour of my time on the phone) trying to get a refund. I have yet to get a refund. No manager has reached out as promised. And no apology has been given. Extremely frustrating.

Stayed in August 2025

Rooms outdated..no microwave no fridge outlets not working..value sucks

Location

Stayed in April 2025

Nothing

Food was amazing and quick

Stayed in April 2025

We were charged once by Booking.com and we were charged at the hotel. I have been trying to have the booking.com fee returned to my credit card.

Stayed in December 2024

Only complaint was that the large windows do bring in some of the winter cold a bit too easily.

Nicely appointed, with a fine restaurant and bar on the main floor, and close to all Boston Harbor sites.

Stayed in December 2024

The rooms are a little small and not enough room to put our stuff out of the way. The price per night was a little much but I guess that is Boston.

The seaport location and the facilities were great

Stayed in October 2024

Everything Don’t stay here

Terrible IN ADA violation Dirty

Stayed in August 2024

Obnoxious bar-goers surrounding hotel and parking garage is a scam I paid $42 to park for 2hrs. New York parking garages aren’t this expensive! Second, I booked a King corner room with a city/water view as advertised but was given a junior suite on the opposite side of building with a PARTIAL city/water view.

Breakfast was ok, hotel provided vouchers towards breakfast/brunch that was very helpful. Pet friendly and bed was flawless.

Stayed in July 2024

Very dirty over changed staff was hateful

Over charged

Stayed in March 2024

Very unorganized and tried giving me a room that I did not book and telling me they had no more rooms when I booked a city view she was rude, no store with snacks and etc at the hotel, no refrigerators in the rooms .

The Rooftop

Stayed in January 2024

The bed was super comftarable, the hotel was great.

Stayed in October 2023

In order to get to parking garage we had to walk around the building with our suitcases.

Hotel was beautiful. Very modern design, very welcoming, convenient parking across the street and beautiful views!

Stayed in September 2023

The bathrooms are not very private

Trendy fun clean, good location. Rooftop bar!

Stayed in September 2023

No parking

Stayed in September 2023

As pointed out by other reviewers, despite their best effort, the layout of the room is quite strange and even dangerous at some point, as the bed is too close to the TV stand. Some other reviewers pointed out the danger with the TV stand, but in my case, I had an accident due to the way the bed furniture is located and I fell pretty hard, badly hurting my knee. Fortunately other than the bad bruise there were no permanent injury to regret. Also the choice of seating and TV location is very strange; so overall a nice hotel, in an incredible location but the design flaws in my room are too serious as not to downgrade the rating.

This hotel is in an incredible location and has a very nice upscale feeling. Installations are modern, staff seems pretty nice, and likely the terrase is the best in Boston. Room was pretty big and well-equipped.

Stayed in September 2023