Explained we could have early check in and was continuously waiting for our room to be ready for over 1.5 hours when they checked on it at least 5 times

Cleanliness and staff

Stayed in August 2025

A bit of a walk to town

Clean, super nice and helpful staff, very spacious rooms

Stayed in August 2025

There was no hand soap, shower drain was stopped up, and AC was not working. I was able to remove the grate on the shower to remove the hair in the drain. Fortunately, the outside temperature was cool enough that we could be comfortable.

Location

Stayed in August 2025

Beautiful room! Great and friendly staff. A gem in Salem.

Stayed in August 2025

The games room closed at 9pm - understood they didn’t want it to be noisy but would have been nice to play a game when we came back after dinner

Newly renovated, nice decor and was good to have a separate living room with a sofa bed so we could stretch out. Games room and fire pits for guest use

Stayed in August 2025

The building work that was going on.

The room was clean and comfortable and the shower was great.

Stayed in August 2025

High tension electrical wires that were over hotel. This neighborhood area of Salem was unsightly so not a picturesque walk to town. The price of the room was less than others in town but the neighborhood and construction going on is probably the reason.

The place was clean and spacious had all the comforts of a redone hotel. 20 minute walk to mid of Salem. Staff were willing to help.

Stayed in August 2025

The themed room ( clown) was not worth paying extra for.

The King Suite was comfortable and clean. Easy check in.

Stayed in August 2025

Ongoing renovation

Garden chairs and gaming room

Stayed in August 2025

Easy self check in, staff were super helpful when I had questions. Will definitely stay again and would recommend the accommodation to others.

Stayed in July 2025

Everything was perfect!

We mentioned that it was our wedding anniversary and what they did in the room was absolutely magical! Our stay at The Cove was truly incredible – the staff is extremely kind and welcoming, and they went above and beyond to make us feel special. We will never forget this experience. The atmosphere, the attention to detail, and the overall hospitality were just perfect. We can’t wait to come back!

Stayed in July 2025

Vending machine was kinda expensive.

Very clean, spacious room. Close enough to town to walk to avoid traffic/parking issues. Very creative hotel.

Stayed in July 2025

Had to ask for air conditioning, but staff was quite accommodating, parking didn't have the best access but during renovations so understandable.

Stay during renovations, acces was acceptable, great service, clean room and plenty of space, great price for the quality, beautiful bathroom .

Stayed in June 2025

Very minor thing, that the fire pits weren’t working. The staff was already done for the night and that area closed shortly after so it wasn’t worth trying to find a solution.

The property was lovely! I enjoyed the theme, though we didn’t stay in a theme room, and the vibe in general was great. The person who checked me in was very friendly and helpful. The room was so nice. Comfortable bed, great shower. Really wonderful. I wished we were staying longer.

Stayed in July 2025

The in room coffee option is bagged Folgers and a kettle. I think for all the extravagance in the room, a coffee maker would be nice.

Great walkable location, cool themed room and helpful staff. There is construction on the property as of 7/21 but early risers wouldn’t be impacted.

Stayed in July 2025

The location is a bit unfortunate

Great apartment, very clean, spacious, comfortable beds

Stayed in July 2025

The location was not walking distance from salem.

The room decor was very stylish. There was lots of space in the room and I really like the code key pad. Coffee and tea selections weren't great, but there was a fancy tea pot/hot water pot in the room.

Stayed in July 2025

Construction was not told about before hand, and the floors were dirty when we arrived

Beautiful venue and the atmosphere was wonderful.

Stayed in July 2025

No real complaints, it was a nice stay.

Very comfy bed and the room was spacious and nice.

Stayed in July 2025

The price was far too high for the amenities and space. We really enjoyed the themed rooms but the beds were small and little pieces were a bit flimsy- my daughter noticed a wobbly rail on the pirate bed and some floor boards were taped down.

The lounge was really neat and we liked how they’re repurposing an older motel into a more hip, inventive space.

Stayed in July 2025

We could hear so much noise from the room above us. There seemed to be no sound barrier.

We loved the modern decor with a touch of Salem fun. The staff was incredibly kind and helpful. The space was perfect for our family of 4.

Stayed in June 2025

There were a couple of problems with the room but they did eventually change it The hairdryer didn’t work and the shower/bath device was faulty I needed a band aid and they didn’t have a first aid kit

There was no breakfast but there was water

Stayed in July 2025

The rooms were modern suites and the deco was modern and cool

Stayed in July 2025

Some of the items in the bathroom needed to be repaired. No place to hang towels because the hooks weren’t firm and the toilet paper holder wasn’t attached well enough to hold a roll.

The patio area. The room was beautiful!

Stayed in June 2025