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Reviews of The Cole 4 stars

2323 N. Palm Canyon Drive, Palm Springs, CA 92262, United States

#73 of 146 hotels in Palm Springs

Guests' Choice

Review score

Based on 324 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    I stayed in June & it was a bit hot for the 30-40 minute to walk into Downtown. So the location in high Summer was not close enough to town. About a 20 minute walk to the Palm Springs Visitor Centre. If you had a car, this would not be an issue.

    Loved the Mid Century vibe & decor. The pool was great, access to chilled water. Restaurant, Freddie on site.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    We loved it!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful onsite bar and dinner restaurant.

    Great newly renovated property.

    Stayed in June 2025

  • Reviewed: 25 April 2025

    7.0
    Room was great! Lack of staff and food was disappointing.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No bottled water on site. No person to person contact on site. No way to bring filtered water back to room. Restaurant and desk closed and no staff on site for special needs and a continental breakfast would be nice but walked to 7/11 to get a snack. Everything was on line to check in with no personal touch. Seemed very AI.

    The room itself was fantastic! Comfort and cleanliness was impeccable. Waterfall shower is a treat!

    Stayed in April 2025

  • Reviewed: 26 February 2025

    9.0
    Good in all respects, but outstanding restaurant.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing- it’s in a good spot, it’s in good condition, the staff are friendly, the pool is pleasant and the house cocktail is recommended.

    The surprise about the Cole is the outstanding restaurant- most small hotels and motels have an OK restaurant, but Freddie’s Kitchen at The Cole is truly exceptional. We had probably the best meal of our holiday, which included the Sonesta on Kaua’i and the Venetian in Vegas.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great. Maybe would have fresh towels available by the pool.

    Staff was responsive and accommodating. Very clean and well-maintained.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location isn’t the best and the self check in became a little of headache as I couldn’t contact anyone after my phone had died.

    It was very clean and modern facilities.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    8.0
    Comfortable and funky hotel.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from downtown. No breakfast option on site. A mini kitchen in the room but no plates or cutlery seemed odd.

    Decor and cleanliness. Good sized room.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    It’s a good hotel but a bit expensive for what it offers.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was difficult to check in without anyone. We had difficulties with that. Also, the fact that there is never anyone from the staff at the hotel, we rarely come across anyone from the staff. There is also no breakfast, for the price of the room there should have at least a breakfast.

    Good location, room’s size is very good, the shower is excellent, comfy bed.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Noise

    Very clean, but on a busy street, lots of traffic noise. If that doesn’t bother you, this a a fine hotel for the cost!

    Stayed in January 2025

  • Reviewed: 30 December 2024

    9.0
    nice place needs updating sheets plants towels
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    sheet towels blankets

    location

    Stayed in December 2024

  • Reviewed: 20 December 2024

    9.0
    A Dream Stay Come True in Mid-Century Delight!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There wasn't much not to like. A couple of things were tired. The safety lock on the door was ineffective, the hook on the back of the bathroom door was missing, and the lounge chairs had slight tearing. None would stop us from returning!

    First off, Cassie is amazing! She was an incredible hostesses who greeted us warmly and communicated very well. Located on the main road into Palm Springs, the location was great for getting into and out of town. That said, there was a little road noise but Cassie provided ear plugs and a sound machine, neither one was needed. The bed was very comfortable and the decor as we had hoped. We have passed The Cole sign dozens of times. We were so happy a stay there finally happened. Nice coffee supplies, bathroom amenities, and pool lounge equipment. What a delightful stay.

    Stayed in December 2024

  • Reviewed: 8 November 2024

    8.0
    We had a great stay!
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit difficult to find the staff (check in and check out), because the bar where you should go was mostly closed. But otherwise great!

    The room was big and comfortable and the swimming pool was amazing during the hot weather!

    Stayed in September 2024

  • Reviewed: 4 November 2024

    9.0
    Quiet, close to the main drag, easy check-in and great, responsive customer service.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very cute, mid-century modern.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    9.0
    I’ll be back 😁
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I really wasn’t happy about was the air conditioner. It was super loud making it difficult to sleep but everything else was 10 stars out of 5!

    It’s such a beautiful property and the rooms are exquisite. Laura was absolutely amazing helping me get checked in and Aubrie was super friendly and very professional. I appreciate both of them very much!

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Highly recommend this chic boutique hotel with great customer service
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air conditioner

    Beautiful room with chic decor and very clean throughout, beds very comfortable, and gorgeous pool area. Welcomed by very friendly receptionist Laura who went out of her way to make sure our check in was perfect. Also housekeeper Aubrei was very polite and friendly, and ensured our room was ready earlier.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    9.0
    Would go back
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Ice machine was down

    Nice quiet spot.

    Stayed in September 2024

  • Reviewed: 15 October 2024

    8.0
    Great value and a great hotel all round
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, great location, very Palm Springs! And Cassie at the front desk is incredible!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Checkin staff lovely, room wonderful, pool and vibe awesome.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Hard to block the light out. Lights in corridor and also a window with no curtain in every room.

    Gorgeous pool, room lovely, clean, comfortable. Bathroom was huge and modern. Pillows and bed - fabulous.

    Stayed in October 2024

  • Reviewed: 29 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The hotel doesn't have a 24h-reception but this isn't made clear at booking. If you arrive after a certain time, you have to upload a copy of your ID. If this hotel had a 24h reception, I wouldn't hesitate to add another star.

    This is a stylish hotel disguised as a motel. The room decor is modern, elegant and beats most hotel chains. Pool and jacuzzi are a welcome retreat after a hot day.

    Stayed in August 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, mellow vibe, colorful and comfortable, quiet, safe, easy access to main strip

    Stayed in May 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Michael did a great job. It was a pleasure to stay at The Cole :)

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great place but no bar at the pool
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing missing is a bar where you can get drinks or some food when you are at the pool.

    It looks amazing and it's quiet. Really nice place.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing necessarily bad. Curtains did not fully shut. Had to holder them shut with piece of furniture…

    Modern Clean Spacious

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    A lovely hotel with chilled out pool facilities.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    A little out of the mix in Palm Springs so you'll rely on taxi's.

    Lovely rooms and pool area was very cute. Great price as well and the staff were incredibly helpful and despite all assistance being virtual they were incredibly attentive and swift when we needed to move rooms.

    Stayed in April 2024

Showing 1 – 25

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