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  5. Reviews of The Clift Royal Sonesta San Francisco

Reviews of The Clift Royal Sonesta San Francisco 4 stars

495 Geary Street, Union Square, San Francisco, CA 94102, United States

#56 of 227 hotels in San Francisco

Guests' Choice

Review score

Based on 1128 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 6 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy from the other rooms near by.

    Everything was good in this hotel. Staff and accommodation.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Still a nice hotel but lacking the attention to detail that made it something special.
    • Leisure trip
    • Family with young children
    • Junior Suite King
    • Stayed 1 night
    • Submitted via mobile

    We had fond memories of the Clift after staying 19 years ago on our honeymoon. Unfortunately it didn’t live up to expectations. We arrived on a Sunday when the red room was shut. We weren’t told how to use a virtual mini bar or that we need to ring reception to ask for linen for sofa bed. Hotel staff did apologise and knock money off for inconvenience. Luckily we could fit three of us in the super king.

    Room was great with nice view. The Super king was super comfy.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    9.0
    Well appointed hotel in great location near Union Square
    • Leisure trip
    • Group
    • Executive Two Queen Beds
    • Stayed 2 nights

    very spacious rooms and convenient and quick elevators. Bar was nice and bartenders and servers were very efficient and nice. Breakfast was also very convenient and tasty. I would definately stay here again as location is very close to Union Square and many fine restaurants. It was a short Uber ride to Oracle to see Giants game.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive King
    • Stayed 4 nights

    There was only one hanger/robe hook in the bathroom. The wifi is without password (unprotected).

    The staff was very accommodating, really friendly, kind and helpful. The room was huge, clean, comfortable and air conditioning worked well. The location was great, about 5 minutes to the Union Square or the cable tram and 30 minutes to the Ferry building. There are a few bars and restaurants nearby too. The bed was very comfortable. A refrigerator, a safe and a coffee machine served for our comfort. I loved all the "Anatomicals" products in the bathroom.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Junior Suite Two Queen beds
    • Stayed 1 night
    • Submitted via mobile

    Everything I’ve been coming to the Clift for decades absolutely love the redwood room couldn’t have a better stay this time and every time before

    Stayed in May 2025

  • Reviewed: 26 August 2025

    9.0
    Lovely location
    • Leisure trip
    • Family with young children
    • Executive Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Homeless people around the corner of the street

    Clean and close to city attractions

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    Good
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    I booked the hotel with breakfast included for tree people . When we arrived, they explained to me that the breakfast costs 24 dollars each. 72 dollars to all of us. But when we came to eat breakfast I looked at the menu, and the breakfast without the coffee costs 19-25 dollars. So I didn't have coffee. It's the first time that I booked a hotel with breakfast and I didn't get full breakfast. I spoke with the manager, and he gave me 7 dollars back. It's a joke.

    The hotel was clean and the location was good

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Great union square location that’s quieter than most
    • Leisure trip
    • Group
    • Junior Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful rooms and easy check in!

    Stayed in July 2025

  • Reviewed: 23 August 2025

    8.0
    Extremely helpful staff and a great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights

    The bed wasn't comfortable.

    The room was spacious. The staff were very friendly and helpful. Breakfast (not included) was served in one of the hotel's restaurants and was surprisingly good (a bit pricy).

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Did not have any dislikes with this property

    Great location and room layout was well thought out for a couple using it for an extended stay. Air-conditioning worked well and the staff were very friendly.

    Stayed in July 2025

  • Reviewed: 21 August 2025

    10
    Fantastic stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    The room was great

    Lovely hotel huge room very close to all the sites I was able to walk to pier 33 for a trip to Alcatraz also very well priced

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Excellent hotel, with very friendly staff and so close to all you need
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    So close to union square for shopping, restaurants and transport

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Great renovated, stylish hotel in premium location.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights

    The restaurant downstairs is nice and had good breakfast, but as usual in US city hotels it is very expensive. If you want to attract more tourists, make good deals for included breakfast... Room has an AC which worked quite well, but the window cannot be opened at all, not even a little bit. If you want to ventilate your room with fresh air, you won't be fully satisfied.

    Nicely renovated room and hotel. Good price for this very good location. Coffee maker with daily refills and free water bottles. Small, for us sufficient refrigerator, many charging sockets.

    Stayed in July 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    No view, looked out onto air con units of roof

    Nice clean room and a good size bathroom

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Great hotel, ignore the comments about the homeless in the area - chances are you've taken a wrong t
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing worth bringing up

    Great location, close to Union square and several public transport stops. All the famous shops are a 10min walk away and Pier 39 is reachable via a short walk and the F line

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Very good value for money
    • Leisure trip
    • Family with young children
    • Junior Suite King
    • Stayed 2 nights
    • Submitted via mobile

    Noise from the street at night

    Great staff Beautiful room Very clean

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive King
    • Stayed 2 nights
    • Submitted via mobile

    We were in a room at the end of the hall and could hear the elevators all night long

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Comfortable, modern, great location
    • Leisure trip
    • Family with young children
    • Junior Suite Two Queen beds
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to dislike, very comfortable stay

    The room was spacious for our 5night stay (family of 5!) Bathroom modern, we were able to stream to the tv which meant we could relax in the evening. My son found the gym to be really good too. Staff all helpful. Housekeeping attended everyday. Was a bit concerned before arriving that the area would be sketchy but we found it to be perfect for exploring. Felt very safe. Walked to fishermans wharf, little italy easily.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Clean, fresh, upscale vibe, spacious, comfortable, nice staff, convenient on-site restaurant. Seriously, one of the best
    • Leisure trip
    • Family with young children
    • Junior Suite King
    • Stayed 4 nights
    • Submitted via mobile

    I seriously have zero complaints.

    So clean and upscale vibe

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    We had the suite, clean, beautiful, great view. The roller bed was also comfortable for the kid. Excellent location. Quite expensive, but luxury.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with City View
    • Stayed 3 nights

    They were able to accommodate an early check-in. The room was spacious and comfortable. It was an ideal location, close to attractions, shopping and public transportation.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Loved our experience and hope to come back soon.
    • Leisure trip
    • Family with young children
    • Executive Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Right on the edge of a bad part of town

    Comfort, staff at reception, room size

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite King
    • Stayed 1 night

    The location was perfect. Felt safe. Access to the gym was a big plus. The room was spacious, with comfortable beds. Would definitely stay there again when back in San Francisco.

    Stayed in June 2025

  • Reviewed: 31 July 2025

    9.0
    Nice Stay Overall
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel sits on the corner of Union Square, but the homeless are also nearby, which is a sight to see. The website( Booking) states the deposit is $150 upon arrival, but in reality, the hotel site states it's $150 per night deposit. I realized the information a day before and I was about to complain about it and get the $150 deposit which is the Booking policy. Your resort fee is included with (Booking) which includes $10 beverage & food credit, 2 waters, and wifi access, but you only get 2 bottles of water per stay not per night and they want you to use the $10 credit daily. On a good day, you can ask if they can put all the credits together to be used at once. I did not enjoy the breakfast spot at the hotel.

    I enjoyed my room on the 5th floor & of course, I had a nice view. The staff was very nice and helpful. If you're not ready for your room to be cleaned, housekeeping doesn't have a problem returning at a later time. I loved the bathroom with a sliding mirror door.

    Stayed in July 2025

Showing 1 – 25

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