Located on East 23rd it was obvious after a brief walk that the area was not very conducive.

The suite we had was gorgeous with the amazing work done by craftsmen in the yesteryears.

Stayed in August 2025

Absolutely nothing about the hotel !!! Perfect in every way. However, the staff at the Chelsea cafe weren’t as friendly and helpful as the hotel. Our waitress was pretty grumpy and made our wedding day breakfast uncomfortable. We didn’t go back to eat there again, even though the food was delicious.

Iconic, historic, legendary hotel with luxury experience, in a great location for exploring. The decor is beautiful, original features respectfully restored and in keeping with original design. We had a room with balcony next to the sign ! Bath tub and seated area. Staff were so helpful and friendly and made our stay perfect, we were given complimentary room upgrade and wine as we were staying at the Chelsea to get married. Steps away from subway. Ideal place to explore the more interesting neighbourhoods in Manhattan and avoid the traditional tourist areas. An easy subway ride over to Brooklyn too. Chelsea flea and Chelsea market around the corner.

Stayed in August 2025

V small niggle - please replace the tubes of toiletries and have shower caps that don’t break on first use - I got thru 5 in a week which felt wasteful but everyone broke

Beautifully renovated- this was my second stay and love the rooms and location

Stayed in July 2025

I thoroughly enjoyed my stay at this beautiful, historic hotel. The staff was great and the room was perfect. Also, the bed was unbelievably comfortable.

Stayed in July 2025

Poor sound insulation, you hear people talking two rooms away…

Stayed in June 2025

The elevators are very slow and it can be a long wait. We were on the 3rd floor so we mostly used the stairs.

The location was great, staff was awesome, the Chelsea Suite was beautiful and comfortable. The Lobby Bar was fantastic! We didn’t get to the restaurants but we will next time.

Stayed in June 2025

Seems like it takes quite a beating from high traffic so not in pristine condition but that is common in New York. Very expensive but again that is New York... Micro-location not the most charming.

Location is very convenient. Fun atmosphere in the public spaces. Great breakfast in the restaurant. Staff very friendly.

Stayed in April 2025

Nothing

Everything

Stayed in June 2025

When I booked at this hotel, I had no idea of its status as an iconic hotel. I booked for its location and online photos. Traveling with my 30-something daughter for a long weekend, we wanted to pack in as many visits as possible to the different neighborhoods, eateries, shows, museums, parks and NYC hot spots. The hotel is in a perfect location, with nearby subway stations, quick taxi availability and easy walking to great restaurants, bars, shopping, parks and museums. The hospitality at the hotel is phenomenal. On arrival, after delayed flights and re-routing, our weary selves were greeted by two amazing, friendly and efficient front desk staff, Te'a and Clint, who's kind professionalism made us feel right at home, in good hands and fully informed about what services and options the hotel offered. We booked a dinner for the next night in the cafe, and it was a winner! The room was big and the amenities were generous. Housekeeping services were exceptional with nightly turndown service. This hotel is a real gem. I'll read the book, Inside the Dream Palace before my next stay. There's so much to learn and know about the Hotel Chelsea!

Stayed in June 2025

Great breakfast, lovely environment.

Stayed in June 2025

The coffee in the cafe is subpar

Coming back to a cozy hotel after a day out is one reason I love staying at Hotel Chelsea

Stayed in June 2025

This hotel fit our experience perfectly - But if you are looking for lively nightlife it may be lacking.

Centrally located in Manhattan, this property is perfect for those who love to explore on foot, with many attractions within walking distance. The lobby exudes a warm, inviting “Old New York” charm that reflects the building’s rich history. Onsite dining offers delicious options, and the spa is a standout feature—pure perfection. Rooms are well-appointed with comfortable bedding, respectable toiletries, and excellent water pressure. Our king room included a convenient closet area off the bathroom for luggage storage—a thoughtful touch. Street noise was minimal, and we experienced no disturbances from other guests or hallway noise after hours. The Lobby also seemed well managed by the 24/7 staff - solo female travelers will feel safe and cared for.

Stayed in May 2025

When I first arrived, my room had a lingering smell of smoke, but the staff was incredibly kind and quick to help.

Stayed at the Chelsea Hotel — what a vibe! Incredible atmosphere, warm and personal. I had a request to change rooms, and the team was beyond accommodating — they turned a regular trip into something unforgettable. I wish the whole world could treat people the way you do. Thank you

Stayed in May 2025

It is relatively expensive, and there is a lot of "outside" guests in the ground floor facilities with less options for hotel guests

Nice hotel, very friendly staff.

Stayed in May 2025

Wonderful, as always. A delightful place!

Stayed in May 2025

Nothing.

This was the best hotel experience I've had in memory. It's a little pricey but beyond worth it, seriously. The renovation could not be more tasteful, common areas so comfortable and dreamy. Excellent food, drinks, service. 11/10, perfect New York hotel.

Stayed in May 2025

My wife and I celebrated our 30th wedding anniversary in New York and were looking for memorable accommodations. There are more expensive places to stay. There are more luxurious places to stay. However, there is no hotel with more character, and charm, and warmth than the Hotel Chelsea. The staff were kind and knowledgeable and the location on 23rd St was within walking distance of so many locations we wanted to visit. Top marks.

Stayed in May 2025

There was no desk or even a chair in the room - given size of the bed it would have been hard to fit a table and chair in, but something they could have considered when they re-did the rooms. Similarly the toilet in the bathroom was wedged uncomfortably into a corner. Again I blame the re-decorators.

It has been very lovingly restored to its former glory (or even beyond that). Staff are very friendly and restaurant was excellent. Definitely a bucket list place to stay.

Stayed in May 2025

It was all good

Comfortable with a great atmosphere

Stayed in May 2025

I didn't like the fact I had to eventually checkout... :-(

Amazing hotel with tons of history and a 5 star staff!! This is THE PLACE to be in NYC!!

Stayed in May 2025

Lighting on the dim side - fine everywhere except the generous dressing room where these old eyes could have used more light.

Staying at the Chelsea was an exceptional experience. Apart from our late night check-in (missed flight) to a substandard room - the problem was rectified the next day. All the staff, and I mean all, were friendly, happy and seemed very pleased and proud of their hotel - it was infectious! The hallways were like art galleries, the rooms realistically authentic.

Stayed in April 2025

The rooms were well appointed and luxurious without feeling ostentatious. The ghosts of Chelsea past were warm and friendly, I used to stay at this place back in the days and even though much has changed, the vibe has not. The Lobby Bar and Quixote Bar are Gems. I'll be back for sure! I need to get the tour William provides...

Stayed in April 2025

I had a lovely stay at this charming hotel, Although the design is older, it has a unique character and warmth that I really appreciated. The decor features beautiful touches of copper, marble, and wood which gave it a stylish yet cozy feel. Was clena and comfortable. The staff were kind and helpful - they even gave us a voucher for breakfast on the first day which was thoughtful. The breakfast itself wasn't huge but it had everything you'd want to start the day right. Thank you for the great experience - I'll definitely be staying again!

Stayed in April 2025

nothing

classically chic

Stayed in April 2025