No window in king room Weak water pressure in showers (in both rooms we took) No room service after first night

Location Clean Friendly staff

Stayed in September 2025

Hair in towels and on floor. Room could have been cleaner.

Newer modern look

Stayed in August 2025

Price for breakfast buffet, which wasn’t good

Balcony , location

Stayed in August 2025

I wish we can adjust the temperature of the room because it was very cold. Also, I didn't know there was an incident fee until I went to check in. The staff gave me two different pricing for the incident fee. It did catch me off guard. If it is shown online that there was incident fee, I would of been more prepared.

The hotel was walking distance to every destination we wanted to see. The room was nice and clean. We never had a bad experience. The price for the room was affordable.

Stayed in July 2025

I knew these limitations before booking, but very inconvenient considering it's location. No breakfast No free parking Not walkable to the park or good food options or grocery Staff was not very friendly and welcoming.

New building with clean rooms, one of the room (king bed) we got was really good, it looks great with good bathroom and other one (2 double beds) was really bad, it smells really bad and very congested.

Stayed in July 2025

The rooms could have been a lot cleaner. You can tell they didn’t wipe down the shower or night stands.

Great location for walking distance of everything.

Stayed in July 2025

The room was cramped, the windows did not open, it was very humid. Outside the hotel is illuminated all night by bright light that gets into the room, the fabric curtains did not close, only plastic blackout curtains, you wake up in the dark in the morning. Many room lights did not work. There are rooms without windows and with windows overlooking utility rooms. At first they gave me a room with a window to the utility room, they quickly changed it after my complaint, but it left an unpleasant impression.

Great location. The deposit of $250 was returned within 5 days.

Stayed in July 2025

It is just about a 4 star hotel, perhaps not! The staff is ok, not so luxurious. The breakfast is basic. But location is excellent and good staff.

Stayed in May 2025

Parking

Live music, restaurant, and staff

Stayed in June 2025

Need to upgrade to smart tv’s, Fix the water filters and parking issues.

Great staff!

Stayed in April 2025

1st floor lots of outdoor noise but when we asked about it they moved us with no problems. They were exceptional to work with. I didn’t know that you had to pay $15 a day for parking before I booked.

Location.

Stayed in April 2025

The staff doesn't make you feel welcome all the time, they were in a bad mood, it made me and my wife feel uncomfortable.

The location is good, the bed was comfortable

Stayed in April 2025

Nice/A

Nice

Stayed in April 2025

Great place, excellent location and friendly staff

Stayed in March 2025

No free coffee in lobby only pods in room. Couldn’t eat at the restaurant as told they were full with a pending reservation.

Beds were comfy and great showers

Stayed in March 2025

I fully paid for my room in full before my stay.. and couldn’t get the room I booked and paid for due to an issue on their behalf and they wouldn’t accommodate me. Had a hold on my card with the deposit for over a month as well.

I love the aura of the hotel itself. Very nice & beautiful.

Stayed in February 2025

The water pressure and hot water, the bed was very uncomfortable and the lighting was a little less than desired.

It was in the Center of everything going on at the time. I highly recommend the restaurant when the right staff is working.

Stayed in March 2025

There was not a path shoveled from the parking lot to the hotel entrance so we had to walk through snow piles to enter and exit the hotel. Also, the water pressure in the shower was not that great.

The sleek look of the property and the staff were friendly and helpful. The king grand room was everything we thought it would be and more.

Stayed in February 2025

-

Great location near Niagara Falls, cozy rooms, great breakfast selection

Stayed in November 2024

A little of the strip

Cute hotel lovely staff

Stayed in November 2024

Room is too small for the price we paid.

Great location. Walking distance to the Niagara Falls State Park and the Casino.

Stayed in November 2024

Really Good Location

Stayed in November 2024

Breakfast at the attached, Seva Cafe, was a bit pricey compared to other places in the area. The room was advertised to include steaming TV service, but it was in the process of being upgraded, so it was not availible to me at the time.

Service was friendly and very accommodating. They were very willing to work with me when I arrived before scheduled check-in time.

Stayed in November 2024

The rooms are small, only 1 chair in the room and no table for dining in room. Also no closet or iron was provided.

Walking distance to many attractions,night life,and food. Very clean and the bed very super comfy. Parking was also onsite very convenient.

Stayed in November 2024